Save on your makeup and beauty purchases at StrawberryNET with these active coupon codes and daily specials.
StrawberryNET is a discount cosmetics retailer based in Hong Kong that offers genuine brand-name makeup, fragrances and skincare products. It stocks over 20,000 items across over 200 brands.
Established in 1996, the site has grown immensely to become the number 1 discount beauty store online. StrawberryNET delivers to over 200 countries and all customers can save up to 10% more with its loyalty program.
Active StrawberryNET coupon codes for December 2016
How do I redeem my StrawberryNET coupon?
- Choose a coupon you'd like to use from the list above and click on it to be securely redirected to the StrawberryNET website.
- On the site, add each item to your cart by clicking the prompt.
- Click "Proceed to Checkout" and ensure that your order summary is correct.
- If it is, click the check box for the field "Coupon code redemption".
- Enter your code into the field that appears, then click "validate".
- Your order total should decrease as stated by the offer. Then, fill in your payment and shipping details and submit your discounted order.
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StrawberryNET frequently asked questions
I have sensitive skin, can I still order?
Yes! Because StrawberryNET source their cosmetics from major brands the products can be researched before hand to check the effects on sensitive skin.
Can I track my order online?
Yes. When you receive your order you will be given a tracking number. Use this tracking number at the shipping providers web site to track your order.
Why do I have to pay extra for my fragrances?
Some countries custom agencies classify fragrances and perfumes differently to cosmetics. There may be a 10% surcharge on your order to comply with shipping regulations.
Are StrawberryNET products fake?
This is a question thousands of customers have asked about StrawberryNET products as the lure of cheap fragrances and the fact that StrawberryNET is a reseller suggests that the deals could be too good to be true. On the website, StrawberryNET states that "all products shown are 100% original brand names. We only sell genuine items on our site, just like in the department stores." If you are unhappy with your product, StrawberryNET offers a money back refund without question within 30 days of receipt and/or within 3 months of purchase.
In the past, beauty brands such as Murad and SkinMedica have called StrawberryNET out for being an unauthorised retailer of which they have no affiliation and to which they cannot guarantee the quality of. Some customers have also complained that the products purchased haven't stacked up to the original or have arrived with a shorter than expected shelf life.
In any case, it is up to you if you choose to purchase from StrawberryNET or direct through the brand.
All purchases (except fragrances) can be returned to StrawberryNET with no explanation required. There are two key requirements for items being returned:
- Items must be in the original condition (unless you are returning due to transit damage)
- You must notify the customer service team within 30 days of receipt
Many customers may be unsure as to which shade or smell to order. In this case you could order your narrowed down list and then return those items that were not suitable.
The process for returning your purchases is simple thanks to the helpful customer service team at StrawberryNET. Just drop the team an email and be sure to inform them of:
- Your name
- Your order number - this can be found on your purchase receipt
- Which items you will be returning
You will then receive an email back confirming the address to send your returns to.
Shipping Costs and Timeframe
One of the great things about StrawberryNET is that they offer free shipping on some of their items. This is for registered post and non-registered post. This means that your order is insured through Australia Post for any damages.Many StrawberryNET users get their package delivered to their work address as a signature is required.
|Standard||Up to 14 days||Free on makeup and skincare orders|
|Express||2-3 days||Additional US$10 for Australian and NZ|
StrawberryNET offers FREE shipping on all orders, with the exception of those containing only fragrance items. However if you add a makeup or skincare item to your fragrance order, you will qualify for free shipping. Purchases are usually dispatched from their warehouse within 24 hours of being received. Once this occurs you will receive an email confirming that your item has shipped and detailing tracking information.
Express Shipping can be applied to order for an additional $10USD. This will see your item be delivered in approximately two or three days.