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Setting up your own appliance repair company is a great way to monetise your skills as a technician. Read on and find out what you need to run a successful appliance repair business, including what equipment you need and how much to charge customers.
An appliance repair business provides repair services for household items such as washing machines, refrigerators, dryers, dishwashers and microwaves. Many appliance repair businesses are run as mobile businesses, so customers don't have to transport bulky appliances to a retail store.
Launching your own appliance repair business requires careful planning. Here are some of the steps involved in starting a business:
Going into business on your own requires training and a good deal of experience in the field. Having marketing and sales skills will also help your business.
Here are some of the essential skills for opening an appliance repair business:
An appliance technician needs to know how to repair and service everything from fridges and freezers to dishwashers and washing machines. A familiarity with different models and their quirks is also necessary to troubleshoot problems. Check out some of the courses available for appliances technician:
In some cases, you may need a licence in order to carry out certain types of repairs. For example, you need to get a licence to repair certain types of air conditioning and refrigeration units. Check with the regulator in your state or territory to make sure you have an appropriate licence.
Whether you're starting out in the field or you're setting up your own appliance repair business, here are some of the equipment and software you'll need:
It's important to think about what kind of structure will work best for your appliance repair business, because it affects your legal and financial responsibilities. Let's take a look at three of the most common business structures:
If you search online for legal business documents, you will find websites that offer free templates. Many of these sites also offer legal advice and representation, should you need it. Here are examples of business documents you might need:
Knowing how much to charge your customers requires some market research of other appliances technicians in your area. You can search, compare and view ads on websites such as Hipages, Airtasker and Payscale.
According to hipages, appliance repair will generally cost between $50 and $500. The cost will depend on the type of appliance that needs fixing, how old it is, what's wrong with it and the cost of replacement parts. A washing machine, for example, may cost up to $500 to fix, whereas small appliances like a microwave which can cost as little as $100.
The standard way to charge your customers is to bill for a service call and offer a free quote once you're on site. Some service and repair calls may be simple and straightforward, while others will require a visit to see exactly what needs to be done.
Use a services agreement (see above) to detail the job and provide a date of completion and price. Most appliances technicians bill by the hour based on the length of the job and charge extra for any parts that need replacing or fitted.
Is it better to specialise or offer a broad range of services?
Some appliance repairers specialise only in specific appliances and/or brands. Other repairers do it all, from toasters to vacuum cleaners. There are pros and cons for both, but it all depends on your comfort level. To specialise allows you to become an expert in a specific range, whereas extending your services can mean more opportunity.
How do I find customers?
It will depend on who your target customers are. If you're looking to directly work with customers you will need to market your business widely, by creating a business website, responding to job requests on online job marketplaces and promoting your business in local Facebook groups.Back to top
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