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If you can fix smartphones, opening your own repair business can be a great way to monetise your skills. Below we explain how to open a mobile phone repair business, including the essential skills you need, how to choose your business structure and some of the key legal requirements of running a company.
A mobile phone repair business specialises in fixing smartphones and tablets. Common repairs include replacing the broken screen, replacing the battery, repairing headphone jacks and fixing the phone camera.
Follow these steps to successfully launch your mobile phone repair business:
If you're thinking about opening a mobile phone repair business, here are some of the essential skills:
You don't need any specific qualifications to open a smartphone repair business. If you don't already know how to repair mobile phones, there are YouTube tutorials available to help you learn the necessary skills. If you have little to no knowledge in tech, you may want to consider joining a short course on a training site like Udemy to understand and master the basics.
As your business grows and expands, you may find yourself operating in other technology niches, for example, computer repairs. To get your expertise up to scratch, you can take another online short course.
A set of specialised tools is essential when it comes to operating a mobile phone repair business. Here are a few that you may need to use on a daily basis:
You may also want to invest in software and equipment to make running the back end of your business a little easier:
Depending on the level of your savings, the commercial space you're renting and the equipment you need to buy upfront, you may need to get a loan to start your business.
Our guide on small business loans can help you figure out which option might suit your goals. Keep in mind some lenders will require you to have been operating the business for at least six months to a year, while other lenders will require a minimum annual turnover of at least $100,000.
If you're just starting your business, you may need to think about getting personal loans instead. Before you apply, always make sure you're able to afford all repayments, including any additional fees or charges.
To make your business a legal entity, you'll need to register for an Australian Business Number (ABN) and decide how to structure your business. Here are a few common structures you might like to consider as a mobile phone repair business owner.
If you're still unsure which business structure is the right fit for you, a small business lawyer can point you in the right direction.
Useful documents for a smartphone repair business include:
As is the case with any business, having a strong marketing plan is essential to make your mobile phone repair business a success.
If you have a storefront in a high traffic area, you can use your branding and signs to market your service to walk-in customers.
If your workspace is in an office building or if you run a mobile business, you will need to develop a digital presence. Having a presence on social media, as well as building your own website, is a great way to look credible and professional to potential customers.
Another hassle-free and relatively low-cost marketing technique is signing up to online job marketplaces, such as Oneflare and Airtasker. Using these websites, you can create a profile to advertise your services or respond to jobs posted by locals near you.
The cost of phone repairs varies a lot depending on the severity of the damage and the model of the phone. When pricing your service, you'll need to take into account any parts you need to buy for the repair and how long it takes you to do the job.
Before you start operating, it can be a good idea to take a look at competitors in the nearby area to see how much they are charging their customers.
How profitable is a mobile phone repair business?
If you're willing to invest the time and effort into your business, and you price your services right, you may find that it's possible to make a strong and profitable business from repairing smartphones. According to the recruiter Indeed, the average mobile phone technician in Australia earns around $80,000 each year. Owning your own repair business potentially gives you the opportunity to earn more than this figure.
Can you make money "flipping" phones?
If you have the skills and know-how to fix phones, it may be possible to make a tidy profit by fixing phones and selling them on. One of the biggest hurdles you'll need to overcome is finding a reliable and legitimate source of profitable phones to sell on.
Is it hard to repair phones?
Once you equip yourself with the correct tools and knowledge, carrying out simple fixes on phones is relatively easy. This includes things like replacing a broken screen and headphone jacks, fixing a stuck button or replacing a camera. Problems such as water damage or a battery failure may require more advanced expertise.Back to top
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