Take Advantage Of Stan

Information verified correct on December 9th, 2016

Stan streaming media brings a whole new experience in internet TV to Australia.

Launched to coincide with Australia Day, Stan has been available to subscribers since the 26th of January 2015. The internet streaming provider is equally owned by Fairfax Media and Nine Entertainment Co. and provides one more alternative for Australians to consider when they want to stream television shows and movies over the internet and onto their television set.

Stan has content broadcasting rights with Sony Pictures, ABC, SBS and World Movies as well as Viacom, MGM, BBC Worldwide, Showtime, CBS and Village Roadshow. These partnerships allow Stan to stream popular content owned by these companies to their subscribers.

The internet TV service provider has also struck a deal with ABC Commercial that allows them to broadcast the networks mostly Australian content. This includes popular TV shows like Private School Girl, It’s a Date and Miss Fisher’s Murder Mysteries. Another agreement is with Viacom, who is responsible for the television shows on MTV, Comedy Central and Nickelodeon. With this agreement in place, Stan will be able to offer subscribers television series such as Teen Mom, Geordie Shore and South Park.

Like Netflix does with its production company, Stan is working with the Nine Network to create original content in the form of a drama series. This will give them exclusive rights to broadcast the show in the same way that Netflix is able to offer the wildly popular Orange is the New Black. Stan has already announced their plans to create a Wolf Creek spin off as well as a political drama series based around the life of a high court judge.

Want all the TV shows and movies? You can get a free trial with each of the streaming internet tv providers below:

How much does Stan streaming services cost?

Stan’s internet streaming package is $10 a month and includes access to both television series and movies. They offer a free trial for the first month but you will still be asked to enter your payment information when signing up for the free service. If you do not cancel after the initial 30 days, your card will automatically be debited for the next month’s service.

During your sign-up you can enter any coupon code or voucher you may have for an additional discount. You will be prompted for this during check-out, and the discount will be applied during your first billing cycle.

Which devices are compatible with Stan to watch streamed videos?

You can use a number of mobile devices as well as television to watch content streamed through Stan. Most iOS7 and iOS8 cell phones and tablets support the service as do Android 4.2. This includes iPhone products and Samsung Galaxy with the exception of the newer Samsung S5. Sony Xperia is also not yet an option with Stan, but they are continually working to expand services to newer devices and systems.

In order to stream the content from Stan onto your television set you will need to have either Apple TV connected to your television set or Chromecast. Once either of these are connected to your television you will need to access your content from a mobile device or computer and cast it to your television set.

Any computer or laptop can be used to stream video with Stan so long as you have one of the following browsers installed:

  • Google Chrome. Version 20 or higher with 32 bits.
  • Mozilla Firefox. Version 34 or above.
  • Internet Explorer. Version 10 or higher.
  • Safari. Version 7 or higher.

You will not be able to use Google Chrome on Mac to watch content since it no longer supports plug-ins. You will need to have Microsoft Silverlight installed on a PC or laptop in order for Stan video streaming to work. This is a free plug-in commonly used for facilitating video viewing on computer devices.

Stan comes to Apple TV!

Stan can finally be streamed on Apple TV. After months of waiting, it's finally here. If you own an Apple TV and are looking to sign up to Stan, simply download the Stan application from the App Store and sign in with your account details or register for the free trial.

Frequently asked questions

As a new service provider in Australia you may have some questions about Stan streaming services and the features they offer. Here we cover some of the frequently asked questions about the internet TV provider:

Does using Stan to stream videos count against my data allowance?

Yes, Stan is a metered internet service. It is generally 1.5 Mbps for stream ability and then 2.5 Mbps for a standard definition program. Movies and episodes in HD can be as high as 6.5 Mbps.

How can I switch from HD to SD?

Once you begin to watch the streamed video click on the blue HD icon on the bottom right hand corner of the screen. This is a toggle switch for HD. When blue it means HD has been activated and when white it means the content is being broadcast to you in SD.

Does Stan come with parental controls?

Yes, you can control what your children watch through Stan either by using their kids profile or by setting your own restrictions by classification.

What are profiles?

Stan allows for each user in your household to access the content through their own profile. This allows you to keep track of what each individual person has viewed and set restrictions if necessary.

How do I create profiles using Stan?

You will need to log into your Stan account and use the manage account tab on the right side of the screen. Here you can create, edit and delete profiles.

How many devices can I have connected to my Stan account?

You can have up to six different compatible devices and can watch different content on three at the same time. You are also able to add new devices which will automatically replace the oldest registered device.

Does Apple TV or Chromecast count as one of my six devices?

No, these are not counted as a compatible device. Computers, iPhones, and tablets are all considered devices.

How do I know if new TV shows or movies have been added to Stan’s selections?

Stan has a new releases and recently added category to browse when you are looking for something to watch. You can also sign up for the newsletter which will let you know by email the instant new content has been released to Stan streaming service.

How far behind from the air date are Better Call Saul episodes?

Episodes of Better Call Saul should be available for streaming from Stan within hours after they are broadcast in the US.

Do I sign a contract when I sign up for Stan?

No, there is no contractual agreement with Stan and subscribers. You can cancel at anytime.

How do I pay for Stan?

Stan accepts payments from Visa, MasterCard and American Express, which you will use when you create your account. That same card will then be used to automatically pay for the service on the same date as when you signed up.

Stan has entered the internet TV market in Australia with an enticing array of popular TV shows and blockbuster movies to choose from. With an affordable price that gives you access to their complete library, Stan is worth looking into if you are thinking about internet TV for your home.

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26 Responses to Take Advantage Of Stan

  1. Default Gravatar
    Deirdre | December 9, 2016

    I need captioned movies. Are they available on Stan?

    • Staff
      Jason | December 9, 2016

      Hi Deirdre,

      Thank you for your enquiry.

      Although closed captions is not available for all titles in Stan, it is available on selected titles. You can see if closed captions is available when there’s the CC icon under the title while choosing the TV show or movie title.


  2. Default Gravatar
    Ruth | October 15, 2016

    Can I request new programmes and latest series.

  3. Default Gravatar
    john | September 23, 2016

    hi. how do you turn off the subtitles,,i use a samsung tablet and cant find a way to turn it off

    • Staff
      Anndy | September 29, 2016

      Hi John,

      Thanks for your question.

      While streaming, you can see a CC button on your screen. You can click on that to deselect subtitles.


  4. Default Gravatar
    Dale | September 15, 2016

    How do I change my email address and pass word for stan

    • Staff
      Anndy | September 15, 2016

      Hi Dale,

      Thanks for your question.

      To change your email address, you have to log in first to your account on Stan website. On the upper right corner of the page, select ‘Manage Account’ and click the Edit button. You can then change your email address in the ‘Email’ section.

      To change your password, just click the ‘Change Password’ button on the ‘Manage Account’ page.


  5. Default Gravatar
    Rorko | July 28, 2016

    I started a 30 day trial quite a while ago and it was terrible because I had to use through my laptop connected to my tv,
    If you check I didn’t use stan and forgot to cancel and was charged a months subscription.
    Now I have a fetch gen 2 box and would like to trial stan again, I am hoping for a better experience .and that you re instate a. 30 day trial
    So I can see stan at its best and not the interrupted viewing problems I had before

    • Staff
      May | July 29, 2016

      Hi Rorko,

      Thank you for your question.

      Just to confirm, though, is a comparison website and does not represent Stan.

      First, for your Fetch TV box, to use the box, you will need to subscribe directly with Fetch TV get the Fetch TV service and not through Stan.

      And for your Stan, as you already had your 30-day trial before, Stan does not offer a “second” 30-day trial, it is only for new customers who have not subscribed with Stan ever before.


  6. Default Gravatar
    Julia | July 8, 2016

    How do I go back a couple of episodes if it is on auto play?

    • Staff
      Anndy | July 8, 2016

      Hi Julia,

      Thanks for your question.

      When watching shows on Stan, generally, you can pause or stop playback and head back to the episode select screen which will allow you to then choose the episode you want to watch again.

      May I know what device you are currently streaming Stan from so I can provide you with a more specific instruction? Thanks.


  7. Default Gravatar
    Ron | May 25, 2016

    Hi there, I would like to know how to cancel my subscription STAN. I don’t find anything wrong with the variety & selection film, I just don’t have the time to watch anything other than current affairs shows. Thank You.

    • Staff
      May | May 27, 2016

      Hi Ron, thanks for your inquiry!

      You can cancel your Stan subscription by following the steps below:

      - Log on to Stan website using a web browser
      - Click on your profile image (next to the account holder’s name)
      - Click ‘Manage Account’
      - Click ‘Cancel your subscription’ (about half way down the page)

      Please note though your cancellation is effective at the end of the current monthly subscription period and your account will be closed and your access to the Stan Service will be disconnected from this date.

      Hope this is helpful.


  8. Default Gravatar
    Lesley | May 4, 2016

    I have just received a bill on my Credit card for your service which I do not use.
    I did the 30 day trial last year, but haven’t used it since.
    Can you explain why I am suddenly being charged for a service I don’t use.
    Your reply would be appreciated asap.
    Thank you.

    • Default Gravatar
      Barry | July 5, 2016

      I have been receiving a $10 charge each month but have never watched Stan. I have tried to cancel my subscription but I have forgotten my password and my email does not appear to be the correct login.
      How do I go about this please?

    • Staff
      Alex | July 6, 2016

      Hi Barry,

      You’d need to contact Stan directly in that case; unless you’re able to provide direct proof of your identity on Stan there would be no way for you to be able to log in. Stan’s primary contact point is a web form that you should be able to find here:



    • Staff
      Brodie | May 6, 2016

      Hi Lesley,

      You’ve come through to, not Stan. I would recommend getting in touch with Stan’s customer support.


  9. Default Gravatar
    kay | March 27, 2016

    I am hard of hearing. Are the shows on Stan captioned for hearing impaired? I rely on subtitles these days. Thanks.

    • Staff
      Brodie | March 31, 2016

      Hi Kay,

      Stan has introduced Closed Captions to a number of devices and titles.

      Closed Captions are available on programs that display the CC symbol and on the following compatible devices:

    • PC/Mac using Google Chrome or Microsoft Edge
    • Mobiles and Tablets
    • Apple TV
    • PlayStation®3 and®4
    • LG & Samsung Smart TVs
    • Chromecast and AirPlay

      Hope that helps,

  • Default Gravatar
    margaret | January 12, 2016

    i need to contact Stan either by phone(preferably)or email Ta

    • Staff
      Brodie | January 18, 2016

      Hi Margaret,

      The only way to contact Stan customer service is via this form on their website. You simply leave an email address and a short description of your problem and you will be contacted by a representative.


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