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Skype is an innovative program that allows you to explore the limitless possibilities of communication via the internet. Being part of the leading software development company, Microsoft, one can only expect new features and advancements in technology from Skype on a constant basis. On this note, Skype does not disappoint. It offers a wide range of services including text, video, and voice calls, helping to facilitate communication between people in different places around the world.
Skype offers a wide range of products to help keep you connected - no matter where you are in the world, or who in the world you're trying to contact.
The cooling-off period from Skype enables customers to cancel any paid product within a period of fifteen days. In case a client realises that he or she made an error while purchasing Skype products, he or she can cancel the transaction and be entitled to a refund within this period of time. However, this is not applicable if the product has been used. Once the cooling off period is over, only subscriptions are refundable.
To obtain a refund, customers need to fill a withdrawal form, which is provided on the Skype site. In cases where you've been charged erroneously, you are required to contact customer service within 90 days of being charge. If you fail to contact them within this time period, your refund request will not be granted.
Skype is an example of innovation-driven program that was released as a mere computer-to-telephone program in 2003. Constant upgrades to the program saw it develop it into a VoIP software program, offering services to people in different locations around the world. In 2011, Microsoft purchased Skype and all its associated companies, however its headquarters still remain in Luxembourg City.
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