Singapore Airlines wins World’s Best Airline at the TripAdvisor Travellers’ Choice Awards 2019
Plus, Qantas reclaims its title as Australia's favourite airline.
The TripAdvisor Travellers' Choice Awards for best airlines have been announced and top of the list is Singapore Airlines.
No stranger to the title, just last year Singapore Airlines won the award for Best Airline in the World at the Skytrax Airline Awards and then nabbed it again at the AirlineRatings.com Awards.
Which means only one thing: the airline is going to need a bigger trophy case.
The awards, which are based on customer ratings and reviews, are based on an algorithm that considers the quality of user accounts and the reviews themselves over a 12 month period.
One such review that tipped Singapore Airlines over the line had a customer gushing saying: "I used Singapore Airlines three times on a recent trip to New Zealand and back, and was so impressed, especially with the consistency of standards. I flew on the A380, in economy. I had plenty of legroom, the food was excellent and the crew so friendly and helpful. Every interaction I had was greeted with a warm and genuine smile. Nothing was too much bother, and often my needs were anticipated before I could make a request. If I made the trip again, I would definitely use Singapore Airlines."
Air New Zealand nudged itself into the top 10 in the world, marking its place at #8, being called out for its wonderful premium economy service. "The food, service and seats were very good," said one TripAdvisor reviewer. "There is a lot more room with comfortable seating that enables you to really lie back and relax ... I would go as far as to say the best I have had in any airline flight".
Air New Zealand was also named Best Airline in the South Pacific and Best Premium Economy.
Qantas failed to make the world's Top 10 list, but came out on top as the Best Airline in Australia for the third time in a row. It also took out the top spot for the Best First Class in South Pacific & Oceania with one reviewer raving: "I was dreading this flight, but 17 hours is just not long enough! The seat is phenomenal, especially the seats that are by the window (and away from the aisle). Service is spot-on, and there is really nothing to fault. The Chauffeur Drive service removes the anxiety of getting to and from the airport."
Keen to take off on an award-winning airline? Start searching for your next big getaway below.
TripAdvisor Travellers' Choice Awards: Top 10 Airlines in the World
- Singapore Airlines
- Qatar Airways
- EVA Air
- Japan Airlines (JAL)
- Southwest Airlines
- Air New Zealand
- ANA (All Nippon Airways)