Singapore Airlines KrisFlyer frequent flyer program

Singapore Airlines logoIf you’re flying with Singapore Airlines, you could earn rewards for your travel through the KrisFlyer loyalty program. Even when you’re not in the air, you can pick up KrisFlyer Miles when you use a credit card, book a hotel, hire a car and when you shop. You can also earn KrisFlyer Miles when you fly with its airline partners, including Virgin Australia.

Once you’ve racked up enough miles, you can redeem them for award tickets and flight upgrades with Singapore Airlines, SilkAir and other airline partners.

Whether you want to know how to maximise your points, climb the KrisFlyer membership tiers or discover some of the best ways to spend your miles, this guide to Singapore Airlines’ KrisFlyer program has got you covered.

How can I earn KrisFlyer Miles?

Flights

You can earn KrisFlyer Miles when you fly with Singapore Airlines, SilkAir, Scoot and its partner airlines. This includes members of the Star Alliance (Air New Zealand, Thai Airways, United Airlines, Air Canada and more) as well as Virgin Australia, Virgin America, Virgin Atlantic, Alaska Airlines, jetBlue and Vistara.

The number of points you’ll earn will vary depending on which cabin class you’re flying in. For example, let’s look at the difference in points you’d earn depending on whether you’re flying in Economy or Business from Sydney to Singapore.

Cabin class Miles earned
Economy (Flexi Y, B, E) 7,824
Premium Economy (Flexi S, T) 9,780
Business (Flexi Z, C, J) 11,736
First Suite (F, A) 15,648

You can use the Singapore Airlines miles calculator to discover how many miles you could earn on your next flight.

Credit cards

Although there aren’t any credit cards that directly earn KrisFlyer Miles in Australia, there are plenty of cards with rewards that can be exchanged for frequent flyer miles with Singapore Airlines. You can compare some of these cards and the exchange rates you can expect when you transfer your credit card rewards to KrisFlyer Miles below.

Compare frequent flyer credit cards that can earn KrisFlyer Miles

Rates last updated September 21st, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
St.George Amplify Signature - Online Offer
19.49% p.a.
$179 p.a. annual fee for the first year ($279 p.a. thereafter)
Enjoy a discounted $179 first year annual fee, 90,000 bonus Amplify Points and 2 complimentary lounge passes. Offers end on 2 October 2018.
Citi Rewards Platinum Credit Card
20.99% p.a.
0% p.a. for 24 months with 1.5% balance transfer fee
$49 p.a. annual fee for the first year ($149 p.a. thereafter)
Earn reward Points per $1 spent, take advantage of a 0% p.a. for 24 month balance transfer offer, plus complimentary international travel insurance.
American Express Platinum Edge Credit Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$195 p.a.
Receive a yearly $200 Travel Credit and complimentary domestic and international travel insurance, plus 0% p.a. for 12 months on balance transfers.
ANZ Rewards Platinum
18.79% p.a.
$95 p.a.
Receive 65,000 bonus Reward Points and $50 back onto your card after your first eligible purchase in 3 months, plus up to 1.5 points per $1 spent.
American Express Platinum Card
$1,450 p.a.
Annual $450 Platinum Travel Credit, 80,000 bonus Membership Rewards points and access to more than 1,200 VIP lounges worldwide.
NAB Rewards Classic Card
19.99% p.a.
0% p.a. for 6 months with 2% balance transfer fee
$95 p.a.
Get 30,000 bonus points when you meet the spend requirement, 0.75 NAB Rewards Points per $1 spent and a 0% p.a. balance transfer offer.
NAB Rewards Platinum Card
19.99% p.a.
0% p.a. for 6 months with 2% balance transfer fee
$195 p.a.
Collect 60,000 bonus points when you spend $2,500 within 60 days of account opening. Plus, receive complimentary travel and purchase insurances.
NAB Rewards Signature Card
19.99% p.a.
0% p.a. for 6 months with 2% balance transfer fee
$295 p.a.
Receive 90,000 bonus NAB Rewards points, worth over $450 in gift cards or 45,000 Velocity points when you meet the spend requirement.
NAB Rewards Business Signature Card
18.50% p.a.
$175 p.a.
Earn 100,000 bonus points when you spend $5,000 on everyday business purchases in the first 60 days of account opening.

Compare up to 4 providers

Which Australian banks can transfer card reward points to KrisFlyer Miles?

Rewards program Exchange rates and transfer conditions
American Express Membership Rewards
  • Gateway. 1 Membership Reward: 0.75 KrisFlyer Miles
  • Ascent. 1 Membership Reward: 1 KrisFlyer Mile
  • Minimum transfer. 5,000 points
ANZ Rewards
  • 3 ANZ Rewards points: 1 KrisFlyer Mile
  • Minimum transfer: Initial minimum transfer of 6,000 and then multiples of 3,000 thereafter
Citi Rewards
  • 3 Citi Rewards: 1 KrisFlyer Mile
HSBC Rewards
  • 2 HSBC Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 5,000 points
NAB Rewards
  • 3 NAB Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 points
St.George Amplify
  • 2 Amplify Rewards: 1 KrisFlyer Mile
  • Minimum transfer: 3,000 points
Suncorp Rewards
  • 2.5 Rewards Points: 1 KrisFlyer Mile
Velocity Frequent Flyer
  • 1.35 Velocity Points: 1 KrisFlyer Mile
  • Minimum transfer: 5,000 Velocity Points
Westpac Altitude
  • 3,000 Altitude Points: 1,200 KrisFlyer Miles
  • Minimum transfer: 3,000 points

Hotels

You can also earn KrisFlyer Miles when booking accommodation with hotel partners. This includes bookings made through:

  • Agoda.com
  • Alila Hotels and Resorts
  • Hilton Hotels & Resorts
  • InterContinental Hotels & Resorts
  • Hyatt Hotels & Resorts
  • Kaligo
  • Marriott International
  • Regent International Hotels
  • Shangri-La Hotels and Resorts

If you belong to the AccorHotels Le Club program, you can also convert your Le Club points to KrisFlyer Miles. Visit the Singapore Airlines KrisFlyer website for a full list of hotel partners.

Car rentals

Whether you’re going on a road trip or your car’s in the shop, you can earn up to 500 KrisFlyer Miles when you rent a vehicle with Avis, Europcar and Hertz.

Retail partners

You can earn miles with 2,000+ brands on everything from fashion and beauty products to homewares, gift cards and electronics with KrisFlyer Spree. For example, you could earn 15 KrisFlyer Miles per US$10 spent with Apple Australia via the KrisFlyer Spree store.

Do my KrisFlyer Miles expire?

KrisFlyer Miles expire 36 months after they are earned. You can purchase a 6- or 12-month extension for your miles for a fee, but how long you can extend them will depend on your KrisFlyer Elite status. You can pay US$12 per 10,000 miles or forfeit 1,200 miles for every 10,000 miles you’d like to extend.

KrisFlyer membership tiers

As well as earning KrisFlyer Miles when you fly with Singapore Airlines and other KrisFlyer airline partners, you’ll collect Elite miles. Elite miles are based on the actual miles flown and help you move up the frequent flyer program’s Elite status tiers. The perks vary between the tiers, but you can usually expect more competitive reward earn rates, discounted fees and seating privileges. Here’s a look at how you can reach KrisFlyer Elite Silver and Gold status:

KrisFlyer Elite Silver

You need 25,000 Elite miles to reach Elite Silver status. Your membership will last for 12 months. If you’re an Elite Silver member, you can earn 25% more KrisFlyer Miles on flights with Singapore Airlines and SilkAir. You’ll also receive priority if you’re ever waitlisted on a Singapore Airlines, SilkAir or Star Alliance airline. If you need to fly last minute, you can also take advantage of priority standby with those airlines. You’ll also save on paying fees with a bunch of KrisFlyer services, including a 50% discount when you change your redemption nominees.

You’ll also automatically receive Star Alliance Silver status, which means you can take advantage of extra perks when flying with partnered airlines within that network.

KrisFlyer Elite Gold

You need 50,000 Elite miles to get to KrisFlyer Elite Gold status, which will last for 12 months. Once you’ve reached gold status, you can relax before your next flight with access to more than 1,000 airport lounges (even if you’re flying in Economy with Singapore Airlines and other partnered airlines). You can also enjoy a smoother travel experience with priority airport check-in, extra baggage allowance, priority boarding and baggage handling. Similar to silver, if you miss out on tickets for a flight, you’ll be placed on a priority reservations waitlist.

And also similar to Elite Silver, you’ll earn 25% more KrisFlyer Miles on flights with Singapore Airlines and SilkAir when you’re a Gold flyer.

What rewards can I redeem with my KrisFlyer Miles?

Flights

You can redeem your KrisFlyer Miles for award flights with Singapore Airlines and SilkAir. The number of miles you’ll need in order to redeem a flight reward will depend on your destination and cabin class – you can use the calculator on the Singapore Airlines website to see how many points you’ll need to redeem your reward flight. For example, you'll need 45,000 miles for a Premium Economy Saver Award Ticket from Sydney to Singapore but 58,000 miles to redeem a Business Saver Award Ticket for the same flight.

You can also use your miles (or a mixture of miles and cash) to redeem flights with Scoot. Until 25 May 2018, you can also redeem your miles for Scoot vouchers, which are valid for 180 days once you get them. You can compare how many points you’ll need to redeem different priced vouchers below:

Voucher value Price in miles
SGD$30 3,200
SGD$50 5,300
SGD$100 10,500

Flight upgrades

If you’ve already booked a flight with Singapore Airlines or SilkAir, you can also use your KrisFlyer Miles to upgrade your ticket. Let’s say you’d booked that flight from Sydney to Singapore in Economy class. If you wanted to upgrade that flight to Business class, it would cost you 45,000 miles to upgrade from an Economy Flexi ticket to a Business class ticket. You can use Singapore Airlines miles upgrade calculator to see how many miles you’ll need to upgrade your flight.

Velocity Frequent Flyer Points

If you’re also a Velocity Frequent Flyer, you can exchange your KrisFlyer Miles for Velocity Points. You’ll receive 1 Velocity Point for every 1.35 KrisFlyer Mile you convert, with a minimum of 5,000 KrisFlyer Miles required for each transaction.

Pay with a mix of cash and miles

If you haven’t got enough KrisFlyer Miles to redeem your dream reward, you can always make up the difference with cash. You have to purchase a minimum of 980 miles per transaction.

Hotels and car rental with KrisFlyer vRooms


You can save on your next hotel booking or car rental by covering the cost with a combination of cash and KrisFlyer Miles. You can use your miles to book stays at over 300,000 hotels around the world, including hotel chains including Rydges, Sofitel, Adina, Hyatt and more.

You can also redeem your KrisFlyer Miles for car rentals with partners including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Sixt holiday cars and Europcar.

You have to use a minimum of 1,500 miles to redeem a hotel stay or car rental via KrisFlyer vRooms.

Shangri-La Golden Circle hotel rewards

Whether you want to redeem spa and dining vouchers, free accommodation or upgrades for an existing booking at the Shangri-La, you can exchange your KrisFlyer Miles for Shangri-La Golden Circle points. You can redeem 12 KrisFlyer Miles for 1 GC Award Point and you need to convert a minimum of 20,000 KrisFlyer Miles per transaction.

Donate your miles

If you’re feeling philanthropic, you can donate your miles to Make-A-Wish Singapore. When you donate your miles, they’ll be used to redeem flights for the beneficiaries of Make-A-Wish Singapore in the fulfilment of wishes that require travel. Although you can donate your miles regardless of where you live, they can only be debited to Make-A-Wish Singapore (rather than, say, your own local Make-A-Wish foundation).

KrisShop

Every 125 KrisFlyer Miles gives you approximately S$1 in spend on krisshop.com. You have to use a minimum of 1,000 KrisFlyer Miles per transaction (or S$8) and if you choose to use a mix of cash and miles, you’ll earn 1.5 KrisFlyer Miles for every dollar you pay with your credit or debit card. You can redeem your points for anything from tech and fragrances to luggage, and wine and spirits via the KrisShop.

However, keep in mind that redeeming your frequent flyer miles for products doesn’t usually offer the best value.

For example, you could redeem an Apple Watch Series 3 for 64,018 miles worth (SGD$512.15). Meanwhile, you could book a Business Saver Award ticket from Melbourne to Hong Kong for 58,000 miles (which can be worth between approximately $2,929 and $3,700). This is just one example of how you can get more value from your miles, so make sure to compare your options before you cash them in.

How can I join the KrisFlyer program?

You can join the Singapore Airlines KrisFlyer program online for free. You’ll just need to provide information such as your name, date of birth, contact information and country of residence. You’ll also be required to create a 6-digit PIN and fill out a security question for login purposes. Once you’ve joined, you’ll receive your KrisFlyer membership number which you’ll need to have whenever you want to earn points on flights or other transactions.

How does Singapore Airlines KrisFlyer compare to other programs?

Now that you know the ins and outs of the KrisFlyer program, how does it compare to others on the market? To give you an idea, we’ve compared some of KrisFlyer’s features with Qantas Frequent Flyer and Virgin Australia’s Velocity program.

Points expiry

KrisFlyer Miles have a life of three years, which you can extend if you pay a fee. Meanwhile, Qantas and Velocity Points only expire if your account has been inactive for 18 months and 36 months respectively. This means you can easily extend the life of your frequent flyer points just by earning or redeeming points.

So if you plan to hold onto your points for years at a time to redeem your ideal reward, the KrisFlyer expiry conditions could be a disadvantage for you.

Status comparison

KrisFlyer, Qantas Frequent Flyer and Velocity all allow members to climb status tiers as they earn points. To give you an example of how they compare, let’s look at the perks of Silver status and the status credits earned on a one-way Economy class flight from Sydney to Los Angeles with these programs:

Program Status credits/miles earned on flight Number of status credits needed for silver membership Other requirements Annual requirement to maintain silver status
Singapore Airlines KrisFlyer 14,992 miles (roughly half the amount you’d need to get to Silver Elite status) 25,000 Elite Miles N/A Valid for 12 months
Qantas Frequent Flyer 90 300 Take at least four eligible Qantas, QantasLink or Jetstar flights in a membership year 250 Status Credits and take at least four eligible Qantas, QantasLink or Jetstar flights in a membership year
Velocity Frequent Flyer 80 250 Flown to eligible sectors 200 Status Credits and fly two eligible sectors within your 12-month benefit period

Status benefits

Now let’s compare some of the perks you can expect in silver status with the respective programs.

Feature Singapore Airlines KrisFlyer Qantas Frequent Flyer Virgin Velocity
Bonus points 25% 50% Up to 50%
Priority reservation waitlist Yes Yes Yes
Airline alliance Silver Star Alliance membership Oneworld Ruby status No
Priority phone service No Yes Yes
Preferential seating No Yes Yes
Extra baggage allowance No Yes Yes
Priority check-in No Yes Yes
Lounge access No Yes Yes

So although it may be easier to climb the status levels with KrisFlyer, the Qantas and Velocity equivalents offer members more perks.

Frequently asked questions about the KrisFlyer program

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435 Responses

  1. Default Gravatar
    SuganthiAugust 27, 2018

    Can I transfer krisflyer miles to a family member?

    • finder Customer Care
      JohnAugust 28, 2018Staff

      Hi Suganthi,

      Thank you for leaving a question.

      Currently, Transfer of miles from a member’s KrisFlyer account to another account in a different frequent flyer programme, and vice versa, is not allowed. Transfer of KrisFlyer miles from one member’s account to another member’s account is also not permitted. Hope this helps!

      Cheers,
      Reggie

  2. Default Gravatar
    NatalieJuly 17, 2018

    I am a KrisFlyer member and recently flew to CHC with NZ. How can I add the flight details to my Kris flyer account please?

    • finder Customer Care
      NikkiJuly 17, 2018Staff

      Hi Natalie!

      Thanks for getting in touch.

      To add a flight to your Krisflyer points, simply log in to your KrisFlyer account and provide your full name, flight numbers, and destinations.

      Hope this helps!

      Cheers,
      Nikki

  3. Default Gravatar
    RoslynJune 23, 2018

    Can I register my husband on the app on my phone as my husband does not have a phone and we are travelling together

    • finder Customer Care
      ArnoldJune 23, 2018Staff

      Hi Roslyn,

      Thanks for your inquiry

      You may only register for The SingaporeAir mobile app if you have a Krisflyer Membership. The name on the membership needs to be the same name registered on the app in order for the points to be credited correctly.

      Hope this information helps

      Cheers,
      Arnold

  4. Default Gravatar
    TonyJune 18, 2018

    I am travelling Business Class to Singapore and a KrisFlyer member. Am I entitled to invite a friend into the lounge who is on the same flight but travelling economy

    • finder Customer Care
      NikkiJune 18, 2018Staff

      Hi Tony Rae,

      Thanks for getting in touch with finder.

      Given that you are a Star Alliance member, your access to the lounges is definitely possible however you are not allowed to bring in any guests.

      Hope this helps.

      Cheers,
      Nikki

  5. Default Gravatar
    RodneyJune 11, 2018

    I have only joined the Krisflyers club yesterday , and fly to London this evening . My wife booked my four flights several months ago . Can I be credited with points for the purchase of these flights to London and back to Sydney ?

    • finder Customer Care
      NikkiJune 11, 2018Staff

      Hi Rodney,

      Thanks for leaving a question on our page.

      You can only have points credited to your Krisflyer miles after you’ve enrolled for the Krisflyer’s club membership.

      Hope this clarifies!

      Thanks,
      Nikki

  6. Default Gravatar
    TherrieJune 11, 2018

    Hello

    I am a Virgin customer (mainly for trips around Australia) and am now going on my first Singapore Airline flight overseas to Europe. How do I become a member and how do I connect to my Virgin Frequent Flyer. Would it possible to send me send me a link please?

    Thank you
    Therrie

    • finder Customer Care
      NikkiJune 11, 2018Staff

      Hi Therrie!

      Thanks for your message.

      To become a KrisFlyer member simply go to their website and fill in the registration form.
      To connect your Krisflyer with your Virgin, you’d have to link both your accounts on the website as well before transferring your points.

      Hope this helps!

      Regards,
      Nikki

  7. Default Gravatar
    FRITSJanuary 23, 2018

    can I upgrade using velocity points

    • finder Customer Care
      JonathanFebruary 21, 2018Staff

      Hi Frits, thanks for your comment.

      Singapore Airlines flights can’t be upgraded directly by using Velocity points. However you can transfer 1.35 Velocity Points to 1.00 KrisFlyer Miles with a minimum of 5,000 points per transfer. After transferring points you can purchase an upgraded Singapore Airlines flight.

      Best,

      Jonathan

  8. Default Gravatar
    RobertOctober 19, 2017

    We have frequent flyer mileage but not enough for a flight ticket redemption. Can we use for purchasing merchandise at Singapore Airport? If so , how? Can we redeem directly over the counter or do we need coupons? If so, how do we get? Thanks

    • finder Customer Care
      RenchOctober 19, 2017Staff

      Hi Robert,

      Thanks for your inquiry. Please note that we are not affiliated with Krisflyer or any company we feature on our site and so we can only offer you general advice.

      For Krisflyer Singapore Airline’s Frequent Flyer program, there’s no frequent flyer store where you can redeem miles for items and gift cards. If you’d like to redeem your points for these kinds of rewards there are other programs which allow you to do this.

      Each KrisFlyer mile has a life of three years, unless they’re earned in a contest (then they’ll only last one year). You can extend the life of these miles by six months for a fee, or for one year if you are a KrisFlyer Elite Silver member or higher.

      Hope this information helped.

      Cheers,
      Rench

  9. Default Gravatar
    HildeOctober 13, 2017

    I have come back from a flight on 10/10/17. Can I join in retrospect?

    • Default Gravatar
      JonathanOctober 13, 2017

      Hello Hilde,

      Thank you for your inquiry.

      If you’ve flown on Singapore Airlines or SilkAir, or one of their partners within the last six months, you can complete an online form on their website to credit your miles.

      Please be informed you’ll normally get those miles between two and four weeks after your flight. Or six to eight weeks after you use the services of their non-airline partner.

      Hope this helps.

      Cheers,
      Jonathan

  10. Default Gravatar
    AlexandreOctober 10, 2017

    I want to apply for the frequent flyer programme of Singapore Airlines – please guide me. I ‘ll be travelling on 17th of this month

    • Default Gravatar
      DanielleOctober 11, 2017

      Hi Alexandre,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      KrisFlyer miles are earned in a number of ways including flying with Singapore Airlines and partnered airlines, credit cards and hotel partners. If you scroll up you will see all the options that can help you earn points. You may review and compare the offers available on the list or on the table. Once you have selected one, you may proceed by clicking the green “Go to Site” button.

      I hope this helps.

      Cheers,
      Danielle

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