How to Set up Netflix | A Step-by-step Guide

Take our seven easy steps, with pictures, to set up Netflix Australia on your smart TV, mobile, tablet, Xbox, PlayStation or Nintendo Wii.

Video: How to set up Netflix Australia on your device

Step 1 - Make sure you own a compatible device

Check this list to ensure you have a Netflix compatible device.

  • Apple TV
  • Android
  • Chromecast
  • iOS
  • Kindle
  • PS3
  • PS4
  • Samsung SMART TV
  • Microsoft Windows
  • Wii
  • Wii U
  • Xbox One
  • Xbox 360
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Step 2 – Visit the Netflix website

Go to the official Netflix website. There’s no need to worry about finding the Australian website, as the Netflix website will automatically direct you there based on your location. Now that you’re on the Netflix website you should see the screen below. Image-1 Unless you already have a Netflix membership, click on the big blue button 'Start Your Free Month.' Image 2

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Step 3 – Choosing the Right Plan

At the next screen you’ll be presented with three payment options: Basic, Standard and Premium. This decision will dictate the picture quality of your Netflix stream and the number of devices you will be able to watch Netflix on at the same time. Image 3

  • The Basic pack is priced at $8.99 a month. This pack will only allow for one device to stream Netflix at any given time. So, if you can foresee multiple people in the house wanting to watch different programs simultaneously, this one might not be for you. This pack is also restricted from streaming high-definition quality videos.
  • The Standard pack is priced at $11.99 and allows for two devices under the one account to stream Netflix. It also supports high-definition video. This pack would suit households with differing viewing preferences.
  • The Premium pack is aimed more towards larger households with a variety of gadgets. At $14.99 per month, the Premium pack allows four different devices to stream Netflix at once, and supports Ultra HD streaming. Ultra HD (sometimes known as 4K) televisions are relatively new to the market, so be sure to check the compatibility of your device before signing up to this one.
Things to consider
Although the more expensive packs allow for concurrent streaming on multiple devices, this does not mean you are limited to watching Netflix on one device. Even on the Basic pack you will be able to cancel watching a show on your PS4 or Wii U and continue watching your program from your mobile device. There are also no lock-in contracts through Netflix, so don’t stress too much about picking the wrong plan to start out with.
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Step 4 – Creating your Netflix account

Once you’ve decided on a plan that suits your needs, you will be asked to create an account by entering your current, in-use email address (e.g. johncitizen@hotmail.com), and selecting a new password. You’ll need this password later to sign into your device so be sure to keep it handy. After this, you can decide whether or not you would like to receive special offers from Netflix via the email address you’ve entered. You opt out of this simply by checking the box above the register button. image 4

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Step 5 – Payment options

Once you click 'Register' you will be taken to the payment options page. You can choose one of two ways to get charged; credit card or Paypal. If you’ve previously set up a Paypal account, simply enter your registered email address and password.

You will be directed to the Paypal portal to confirm the purchase then promptly returned to the Netflix website. If you choose to pay via credit card, you will be asked to enter your credit card details into the relevant fields and check the box to confirm that you are over 18 and agree to the terms of use and privacy policy.

People are often wary about credit card use online, but rest assured, the Netflix payment portal is a secure server with the Norton Secure seal of approval. If you need to get a credit card, or want a new one specifically for online purchases, you can find a comparison of credit card available in Australia here. How to be rewarded with your credit card paying for Netflix. Image 5

Things to consider
As Netflix is a monthly subscription service you will be required to enter your credit card or Paypal details. As a new member you will get your first month free and can cancel at any time, but if not Netflix will begin to charge you after your first month of subscription. (After entering your payment details, Netflix will tell you exactly when you will be charged.)
You are now a registered Netflix user.

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Step 6: Setting up Netflix

Netflix is available on just about every mainstream game console, smart device, and computer. Some of your devices (such as the Wii U) will already have Netflix installed as a result of a recent update. If this is not the case and you can’t seem to find it already installed on your device, here are some ways to download the application on different devices.

Desktop Computer or Laptop

Watching Netflix from the comfort of your computer is the easiest, user-friendly way to enjoy Netflix. Simply go back to the official Netflix website after you’ve registered an account and sign in using the email and password you chose during the sign up process.

iOS (iPhone, iPad)

Touch the App Store icon, just as you would to download any other game or application. Image 6 Touch the search tab (search glass) at the bottom of the screen and enter the term “Netflix” (it will be the first option to appear at the top of the page). image-7 Next to the App description there will be a “Get” button outlined in green. Touch that button and enter your iTunes password (or fingerprint if you have an iPhone 5s or above). Image-8 It’s a small download at 40.5 MB so it shouldn’t take too long. Enter the registered email address and password you chose before.

Things to consider
You will need a registered Apple ID to download this application on your iOS device. If you’ve ever downloaded any apps or games in the past you should already have one.
Android (Samsung, HTC, Xperia and More)

Access the Google Play store by tapping the icon. Image 9 Select the search glass icon in the top right corner of the screen then type the word Netflix into the search bar. image 10 Select the top entry Netflix. Tap the green Install button to right of the app description and agree to the terms and conditions. image-11 Once downloaded, the Netflix application will automatically appear in Apps. To relocate the application to the home screen simply hold your finger down on the icon and move it to a spot on the home screen.

Things to consider
You will need a registered Google account to download this application on your android device. If you’ve ever downloaded any apps or games in the past you should already have one.
PlayStation (PS4, PS3, PS Vita)

At the home screen, go to the TV/Video Services (PS3) or TV & Video (PS4) tab. There you should find the Netflix icon. Select that and the application will download to your console. Image 12 image 13 Once the application is fully downloaded, select Netflix again. A welcome screen will now greet you. Enter your registered email address and password. The PS Vita process is slightly different. For the handheld console you will have to navigate to the PlayStation Store. Image 14 Once there select the “search” option and key in the word Netflix. Select the Netflix PS Vita entry and then “Download.” Once the Netflix application downloads it will automatically install to your home screen. Touch the Netflix icon, follow the sign in prompts and enjoy.

Things to consider
PlayStation users will be required to have a PlayStation Network login to use Netflix. If you or someone who uses the console plays online, you should already have this set up.
Xbox 360 and Xbox One

From your Xbox dashboard go the Apps section (Xbox 360) or the Pins section (Xbox One). Image 15 Image 16 There you will find a Netflix icon. Select Download (Xbox 360) or Install (Xbox One). Once the download is complete the Netflix icon will automatically appear on your dashboard or home screen. Select the Netflix application from your home screen and enter your chosen email address and password.

Things to consider
To stream Netflix through your Xbox you will be required to login with your Xbox Live account. If you’ve ever downloaded any games or played online you should already be logged in.
Wii or Wii U
Issues with setting up Netflix Australia on Wii
Many users have experienced problems when setting up Netflix on the Nintendo Wii. After the latest system update has been completed, you should be able the Netflix application directly from the Wii Shop Channel. If the Netflix application is not visible in the Wii Shop Channel, please try the following solutions:
- Manually update the firmware on your Nintendo Wii

- Try entering the Wii Shop Channel while using a Virtual Private Network (VPN). Check out our comprehensive guide to VPNs here.

If you’ve got a Nintendo Wii or Wii U, you’ve got it easy. These devices tend to update automatically whenever they are powered on under a stable Wi-Fi connection. Image 17   If your Nintendo console is up to date, the Netflix icon should be one of the first things you see on your home screen when you power on the console. Simply select the Netflix icon from the television screen or Wii U gamepad and sign in with your chosen email address and password.

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Step 7: Start browsing Netflix

Now you’ve signed in and you can start watching Netflix programs. First, you will be met with a screen asking “Who’s Watching?” If you tap your registered name it will take you straight through to a variety of categories, but you can add another profile with the plus button or select “Kids,” which filters out any content that may not be age appropriate. image-19 Once you’re in you can browse through the most popular television shows on the home screen, filter by category with the menu icon in the top left corner of the screen, or search for a particular show by pressing the search glass in the top right corner of the screen.

Brodie Fogg

Brodie is the Assistant Publisher at finder.com.au for everything tech and telco. When he's not drooling over the latest comic book releases or grinding away at the newest time-devouring RPG, he's helping people choose between Australia's streaming services, suggesting better broadband plans or comparing the latest mobile plans.

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105 Responses

  1. Default Gravatar
    ShirleyJune 19, 2017

    I cannot stream Netflix on my TV. I need to connect my bluray box again. What does it mean by putting in my security key? What is it?

    • Staff
      RenchJune 19, 2017Staff

      Hi Shirley,

      Thanks for reaching out to us.

      You might have set up a security key on your Blu-ray player or from your Netflix account (if it’s coming from the Netflix app). If it’s a security key from your Blu-ray player, you will need to go to do a reset in the settings. You may contact the manufacturer for technical support assistance.

      Cheers,
      Rench

  2. Default Gravatar
    CraigJune 3, 2017

    I have an old laptop (Compaq) with Windows Vista. However, I want Netflix on my TV, which is not a smart TV. How can I get it on my telly, is there a device to allow me, such as a USB connector or something? I do have USB and HDMI ports on my TV.

    • Staff
      RenchJune 3, 2017Staff

      Hi Craig,

      Thanks for reaching out to us.

      No worries! There are many ways to get Netflix on a non-Smart TV. You can connect a video game console, Google Chromecast, Apple TV, Blu-ray players (with the smart feature) through HDMI connection. You can also connect a tablet or computer directly to your television. Make sure that the devices support Netflix app by checking its specifications. You can get more info on this page.

      One more tip, you will also need a good internet connection with at least 3Mbps to get Netflix to work properly.

      Cheers,
      Rench

  3. Default Gravatar
    PaulMarch 31, 2017

    I have an LG TV with a Sony Blu-ray player. It comes up with “network error has occurred”. What do I need to do next?

    • Staff
      JasonMarch 31, 2017Staff

      Hi Paul,

      Thank you for your enquiry.

      Please ensure that your Internet connection is working and that your TV and/or Blu-ray player is online. You can also powercycle your TV, Blu-ray player and residential gateway then reconnect to your home network to resolve network connectivity concerns.

      I hope this helps.

      Kind regards,
      Jason

  4. Default Gravatar
    PattyJanuary 31, 2017

    Can I get Netflix on a smart sharp tv

    • Staff
      AnndyFebruary 1, 2017Staff

      Hi Patty,

      Thanks for your questions.

      Yes, you can use a smart Sharp TV to stream Netflix contents. We have a set-up guide above for your device.

      Cheers,
      Anndy

  5. Default Gravatar
    bruceJanuary 12, 2017

    How can i use Netflix on my new soniq tv if i can’t install the app on the tv

    • Staff
      AnndyJanuary 12, 2017Staff

      Hi Bruce,

      Thanks for your question.

      Please check this page to learn more how to stream Netflix if your TV is not a supported device.

      Cheers,
      Anndy

  6. Default Gravatar
    SandyJanuary 3, 2017

    Can I connect at two different locations with the one account & email address?

    • Staff
      MayJanuary 3, 2017Staff

      Hi Sandy,

      Thank you for your inquiry.

      Yes, you can. With the standard package of Netflix, you will be able to watch its contents from two separate devices and locations at the same time and using the same account and email.

      Cheers,
      May

  7. Default Gravatar
    geraldDecember 28, 2016

    how do I change my credit card details thank you gerald

    • Staff
      AnndyDecember 28, 2016Staff

      Hi Gerald,

      Thanks for reaching out.

      You can follow these steps to change your Netflix credit card details:

      1. Log into your account on Netflix website.
      2. Click your profile picture then select “Your Account”.
      3. Choose the “Update payment method” and follow the prompts.

      Cheers,
      Anndy

  8. Default Gravatar
    rahabmercyDecember 26, 2016

    What channel is my TV suppose to be on?

    • Staff
      MayDecember 26, 2016Staff

      Hi Rahabmercy,

      Thanks for your question.

      With Netflix, there is no specific TV channel you should go to as you would be able to access the shows and movies through logging into the Netflix app. If you have an account with Netflix, you can watch the contents they air through many compatible devices including, smart TVs, smartphones, PCs, game consoles, tablets, etc.

      Cheers,
      May

  9. Default Gravatar
    HeatherNovember 22, 2016

    I am an oldie who watches a lot of T.V. My provider is TPG and they have contacted me to let me know that NBN is coming to my area if i want to register for connection in advance of this happening. I have been told by a friend who has Netflix that i would probably need to increase my data allowance to unlimited because i probably watch between 4-8 hours a day and sometimes more if i can’t sleep…..does that mean that I will need both NBN and unlimited data?? Not very technically minded i’m afraid, but am looking forward to getting Netflix.

    • Staff
      HaroldNovember 22, 2016Staff

      Hello Heather,

      Thank you for your inquiry.

      It doesn’t necessarily mean you have to avail the unlimited data. You may try 100GB plan, then when you reached over that limit you can request for an upgrade from you provider.

      I hope this information has helped.

      Cheers,
      Harold

  10. Default Gravatar
    SuzanneNovember 13, 2016

    Can I use Netflix on my Mac with iTV connected to it ?

    • Staff
      JasonNovember 13, 2016Staff

      Hi Suzanne,

      Thank you for your enquiry,

      You should be able to stream Netflix as long as you have a Netflix account and your device has the Netflix app or a compatible browser and a decent Internet connection for online streaming.

      Cheers,
      Jason

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