How to Set up Netflix | A Step-by-step Guide

Information verified correct on October 26th, 2016

Take our seven easy steps, with pictures, to set up Netflix Australia on your smart TV, mobile, tablet, Xbox, PlayStation or Nintendo Wii.

Video: How to set up Netflix Australia on your device

Step 1 - Make sure you own a compatible device

Check this list to ensure you have a Netflix compatible device.

  • Apple TV
  • Android
  • Chromecast
  • iOS
  • Kindle
  • PS3
  • PS4
  • Samsung SMART TV
  • Microsoft Windows
  • Wii
  • Wii U
  • Xbox One
  • Xbox 360
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Step 2 – Visit the Netflix website

Go to the official Netflix website. There’s no need to worry about finding the Australian website, as the Netflix website will automatically direct you there based on your location. Now that you’re on the Netflix website you should see the screen below. Image-1 Unless you already have a Netflix membership, click on the big blue button 'Start Your Free Month.' Image 2

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Step 3 – Choosing the Right Plan

At the next screen you’ll be presented with three payment options: Basic, Standard and Premium. This decision will dictate the picture quality of your Netflix stream and the number of devices you will be able to watch Netflix on at the same time. Image 3

  • The Basic pack is priced at $8.99 a month. This pack will only allow for one device to stream Netflix at any given time. So, if you can foresee multiple people in the house wanting to watch different programs simultaneously, this one might not be for you. This pack is also restricted from streaming high-definition quality videos.
  • The Standard pack is priced at $11.99 and allows for two devices under the one account to stream Netflix. It also supports high-definition video. This pack would suit households with differing viewing preferences.
  • The Premium pack is aimed more towards larger households with a variety of gadgets. At $14.99 per month, the Premium pack allows four different devices to stream Netflix at once, and supports Ultra HD streaming. Ultra HD (sometimes known as 4K) televisions are relatively new to the market, so be sure to check the compatibility of your device before signing up to this one.
Things to consider
Although the more expensive packs allow for concurrent streaming on multiple devices, this does not mean you are limited to watching Netflix on one device. Even on the Basic pack you will be able to cancel watching a show on your PS4 or Wii U and continue watching your program from your mobile device. There are also no lock-in contracts through Netflix, so don’t stress too much about picking the wrong plan to start out with.
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Step 4 – Creating your Netflix account

Once you’ve decided on a plan that suits your needs, you will be asked to create an account by entering your current, in-use email address (e.g., and selecting a new password. You’ll need this password later to sign into your device so be sure to keep it handy. After this, you can decide whether or not you would like to receive special offers from Netflix via the email address you’ve entered. You opt out of this simply by checking the box above the register button. image 4

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Step 5 – Payment options

Once you click 'Register' you will be taken to the payment options page. You can choose one of two ways to get charged; credit card or Paypal. If you’ve previously set up a Paypal account, simply enter your registered email address and password.

You will be directed to the Paypal portal to confirm the purchase then promptly returned to the Netflix website. If you choose to pay via credit card, you will be asked to enter your credit card details into the relevant fields and check the box to confirm that you are over 18 and agree to the terms of use and privacy policy.

People are often wary about credit card use online, but rest assured, the Netflix payment portal is a secure server with the Norton Secure seal of approval. If you need to get a credit card, or want a new one specifically for online purchases, you can find a comparison of credit card available in Australia here. How to be rewarded with your credit card paying for Netflix. Image 5

Things to consider
As Netflix is a monthly subscription service you will be required to enter your credit card or Paypal details. As a new member you will get your first month free and can cancel at any time, but if not Netflix will begin to charge you after your first month of subscription. (After entering your payment details, Netflix will tell you exactly when you will be charged.)
You are now a registered Netflix user.

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Step 6: Setting up Netflix

Netflix is available on just about every mainstream game console, smart device, and computer. Some of your devices (such as the Wii U) will already have Netflix installed as a result of a recent update. If this is not the case and you can’t seem to find it already installed on your device, here are some ways to download the application on different devices.

Desktop Computer or Laptop

Watching Netflix from the comfort of your computer is the easiest, user-friendly way to enjoy Netflix. Simply go back to the official Netflix website after you’ve registered an account and sign in using the email and password you chose during the sign up process.

iOS (iPhone, iPad)

Touch the App Store icon, just as you would to download any other game or application. Image 6 Touch the search tab (search glass) at the bottom of the screen and enter the term “Netflix” (it will be the first option to appear at the top of the page). image-7 Next to the App description there will be a “Get” button outlined in green. Touch that button and enter your iTunes password (or fingerprint if you have an iPhone 5s or above). Image-8 It’s a small download at 40.5 MB so it shouldn’t take too long. Enter the registered email address and password you chose before.

Things to consider
You will need a registered Apple ID to download this application on your iOS device. If you’ve ever downloaded any apps or games in the past you should already have one.
Android (Samsung, HTC, Xperia and More)

Access the Google Play store by tapping the icon. Image 9 Select the search glass icon in the top right corner of the screen then type the word Netflix into the search bar. image 10 Select the top entry Netflix. Tap the green Install button to right of the app description and agree to the terms and conditions. image-11 Once downloaded, the Netflix application will automatically appear in Apps. To relocate the application to the home screen simply hold your finger down on the icon and move it to a spot on the home screen.

Things to consider
You will need a registered Google account to download this application on your android device. If you’ve ever downloaded any apps or games in the past you should already have one.
PlayStation (PS4, PS3, PS Vita)

At the home screen, go to the TV/Video Services (PS3) or TV & Video (PS4) tab. There you should find the Netflix icon. Select that and the application will download to your console. Image 12 image 13 Once the application is fully downloaded, select Netflix again. A welcome screen will now greet you. Enter your registered email address and password. The PS Vita process is slightly different. For the handheld console you will have to navigate to the PlayStation Store. Image 14 Once there select the “search” option and key in the word Netflix. Select the Netflix PS Vita entry and then “Download.” Once the Netflix application downloads it will automatically install to your home screen. Touch the Netflix icon, follow the sign in prompts and enjoy.

Things to consider
PlayStation users will be required to have a PlayStation Network login to use Netflix. If you or someone who uses the console plays online, you should already have this set up.
Xbox 360 and Xbox One

From your Xbox dashboard go the Apps section (Xbox 360) or the Pins section (Xbox One). Image 15 Image 16 There you will find a Netflix icon. Select Download (Xbox 360) or Install (Xbox One). Once the download is complete the Netflix icon will automatically appear on your dashboard or home screen. Select the Netflix application from your home screen and enter your chosen email address and password.

Things to consider
To stream Netflix through your Xbox you will be required to login with your Xbox Live account. If you’ve ever downloaded any games or played online you should already be logged in.
Wii or Wii U
Issues with setting up Netflix Australia on Wii
Many users have experienced problems when setting up Netflix on the Nintendo Wii. After the latest system update has been completed, you should be able the Netflix application directly from the Wii Shop Channel. If the Netflix application is not visible in the Wii Shop Channel, please try the following solutions:
- Manually update the firmware on your Nintendo Wii

- Try entering the Wii Shop Channel while using a Virtual Private Network (VPN). Check out our comprehensive guide to VPNs here.

If you’ve got a Nintendo Wii or Wii U, you’ve got it easy. These devices tend to update automatically whenever they are powered on under a stable Wi-Fi connection. Image 17   If your Nintendo console is up to date, the Netflix icon should be one of the first things you see on your home screen when you power on the console. Simply select the Netflix icon from the television screen or Wii U gamepad and sign in with your chosen email address and password.

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Step 7: Start browsing Netflix

Now you’ve signed in and you can start watching Netflix programs. First, you will be met with a screen asking “Who’s Watching?” If you tap your registered name it will take you straight through to a variety of categories, but you can add another profile with the plus button or select “Kids,” which filters out any content that may not be age appropriate. image-19 Once you’re in you can browse through the most popular television shows on the home screen, filter by category with the menu icon in the top left corner of the screen, or search for a particular show by pressing the search glass in the top right corner of the screen.

Brodie Fogg

Brodie is a staff writer at covering breaking tech and telco news. When he's not drooling over the latest comic book releases or grinding away at the newest time-devouring RPG, he's helping people choose between Australia's various streaming services.

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85 Responses to How to Set up Netflix | A Step-by-step Guide

  1. Default Gravatar
    | October 16, 2016

    when asked for Wi Fi pass wordwhat does that mean??

    • Staff
      Brodie | October 17, 2016

      Hi Elizabeth,

      The WiFi password is set from your end and has nothing to do with Netflix itself. It’s the password you use to access your home WiFi network.


  2. Default Gravatar
    Dehan | October 10, 2016

    I have a xbox live gold membership, they say Netflix are free if you are a gold member but why do I have to buy the monthly fee? Am I missing something

    • Staff
      Brodie | October 10, 2016

      Hi Dehan,

      Entertainment apps like Netflix used to be available exclusively to Xbox Live Gold members, which caused some to believe it was “free” for Gold members. You can access the Netflix app no problem, but you still have to pay Netflix’s monthly fee.


  3. Default Gravatar
    Jaime | September 19, 2016

    We have a soniq tv. What do I have to do to get Netflix on it. I have been trying all morning to download the app but it just won’t work. Do I need a device attached to my tv? Is there an easier way. I have ticked the ‘allow app to download’ on my tv. Very frustrated.

    • Staff
      Chester | September 19, 2016

      Hello Jamie,

      Thanks for your question.

      Currently Netflix does not support Soniq TV. No need to worry, because you can still get Netflix in your big screen by using other device connected to your Soniq TV, for example, an adapter, they sell these adapters that can connect to your Samsung and/or Android phone so you can get the Netflix app there, or you can also buy a Streaming Media Player, a Blu-ray, etc. any supported device that can be connected to your TV or if your TV and your computer happen to have an HDMI port you can simply connect your computer with your TV and you can get Netflix on the big screen as well.

      I hope this helps.


  4. Default Gravatar
    Lesley | August 12, 2016

    Before I buy a basic Netflix subscription, how much data can I expect to use up to watch (say) one 2 hour movie?

    • Staff
      May | August 12, 2016

      Hi Lesley,

      Thanks for your inquiry.

      The data usage varies depending on whether you’re streaming Netflix in SD, HD or 4K. Please see below:

      1. Low quality – approximately 300MB per hour
      2. Standard Definition (SD) – approximately 700MB per hour
      3. High Definition (HD) – approximately 3 GB per hour
      4. Ultra High Definition (UHD) – approximately 7GB per hour


  5. Default Gravatar
    GrahamKY2016 | August 4, 2016

    How do I get Netflix working on my new UHD Samsung TV. It just seems to keep loading?

    • Staff
      Brodie | August 5, 2016

      Hi Graham,

      First thing I would recommend is deleting the Netflix app from your library and re-installing it from the app store.


  6. Default Gravatar
    | July 23, 2016

    I have the Soniq 55″ smart tv and cannot get Netflix to work. I have installed the app and the app tells me it’s downloaded but for the life of me i can’t find it. Any ideas on where it is hiding please?

  7. Default Gravatar
    kirsty | July 15, 2016

    I’ve just bought a Soniq 55″ smart tv. It starts up with some Cinevision default program. Is netflix not available on this model of TV? I brought this cheap smart TV specifically for netflix but looks like it may not be possible?

    • Staff
      May | July 18, 2016

      Hi Kristy,

      Thanks for your question.

      Netflix can be viewed on any smart TV brands. If you have not seen the Netflix app on your Soniq smart TV, just download the Netflix app first on your television. After you successfully downloaded the app, you can then sign into Netflix account by entering your email and password.

      Hope that helps.


  8. Default Gravatar
    Colin | July 14, 2016

    Can I use Netflix on mt Telstra T-Box

    • Staff
      Brodie | July 15, 2016

      Hi Colin,

      Not on the Telstra T-Box. However, you can get Netflix, Stan and Presto on Telstra TV, the T-Box’s successor.


  9. Default Gravatar
    Trish | June 7, 2016

    Hi, am I able to have Netflix using a dongle? I have a smart tv.

    • Staff
      Brodie | July 25, 2016

      Hi Trish,

      There are many ways you can stream Netflix using a smart TV. If it’s a dongle you’re looking for you could use Chromecast. Other options include Apple TV, Fetch TV Mini and gaming consoles.


  10. Default Gravatar
    Oink | June 7, 2016

    I have moved from the US to Australia. Do I need to delete my US account and start over again Down Under or simply change from a US cc to an Australian one on the same account? Is there anything else I need to know?

    • Staff
      May | June 8, 2016

      Hi Oink,

      Thanks for your inquiry.

      It depends, though you can actually continue using your US Netflix account here in Australia and watch Netflix shows (automatically, the settings will change to Netflix Australia), your card will still be billed in US dollars.

      Alternatively, you also have the option to cancel/close your US Netflix account (you will still be able to use your US account until your next billing date). Once your account is already closed, you can reopen it by logging into Netflix using your old email and password – you will see the option to restart your membership, then you can add an Australian credit card.

      I hope this helps.

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