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How to set up Netflix | A step-by-step guide

Take our seven easy steps, with pictures, to set up Netflix Australia on your smart TV, mobile, tablet, Xbox, PlayStation or Nintendo Wii.

Video: How to set up Netflix Australia on your device

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Step 1 - Make sure you own a compatible device

Check this list to ensure you have a Netflix compatible device.

  • Apple TV
  • Android
  • Chromecast
  • iOS
  • Kindle
  • PS3
  • PS4
  • Samsung SMART TV
  • Microsoft Windows
  • Wii
  • Wii U
  • Xbox One
  • Xbox 360
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Step 2 – Visit the Netflix website

Go to the official Netflix website. There’s no need to worry about finding the Australian website, as the Netflix website will automatically direct you there based on your location. Now that you’re on the Netflix website you should see the screen below. Image-1 Unless you already have a Netflix membership, click on the big blue button 'Start Your Free Month.' Image 2

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Step 3 – Choosing the Right Plan

At the next screen you’ll be presented with three payment options: Basic, Standard and Premium. This decision will dictate the picture quality of your Netflix stream and the number of devices you will be able to watch Netflix on at the same time.

  • The Basic pack is priced at $9.99 a month. This pack will only allow for one device to stream Netflix at any given time. So, if you can foresee multiple people in the house wanting to watch different programs simultaneously, this one might not be for you. This pack is also restricted from streaming high-definition quality videos.
  • The Standard pack is priced at $13.99 and allows for two devices under the one account to stream Netflix. It also supports high-definition video. This pack would suit households with differing viewing preferences.
  • The Premium pack is aimed more towards larger households with a variety of gadgets. At $17.99 per month, the Premium pack allows four different devices to stream Netflix at once, and supports Ultra HD streaming. Ultra HD (sometimes known as 4K) televisions are relatively new to the market, so be sure to check the compatibility of your device before signing up to this one.

Things to consider

Although the more expensive packs allow for concurrent streaming on multiple devices, this does not mean you are limited to watching Netflix on one device. Even on the Basic pack you will be able to cancel watching a show on your PS4 or Wii U and continue watching your program from your mobile device. There are also no lock-in contracts through Netflix, so don’t stress too much about picking the wrong plan to start out with.
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Step 4 – Creating your Netflix account

Once you’ve decided on a plan that suits your needs, you will be asked to create an account by entering your current, in-use email address (e.g. johncitizen@hotmail.com), and selecting a new password. You’ll need this password later to sign into your device so be sure to keep it handy. After this, you can decide whether or not you would like to receive special offers from Netflix via the email address you’ve entered. You opt out of this simply by checking the box above the register button. image 4

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Step 5 – Payment options

Once you click 'Register' you will be taken to the payment options page. You can choose one of two ways to get charged; credit card or Paypal. If you’ve previously set up a Paypal account, simply enter your registered email address and password.

You will be directed to the Paypal portal to confirm the purchase then promptly returned to the Netflix website. If you choose to pay via credit card, you will be asked to enter your credit card details into the relevant fields and check the box to confirm that you are over 18 and agree to the terms of use and privacy policy.

People are often wary about credit card use online, but rest assured, the Netflix payment portal is a secure server with the Norton Secure seal of approval. If you need to get a credit card, or want a new one specifically for online purchases, you can find a comparison of credit card available in Australia here. How to be rewarded with your credit card paying for Netflix. Image 5

Things to consider

As Netflix is a monthly subscription service you will be required to enter your credit card or Paypal details. As a new member you will get your first month free and can cancel at any time, but if not Netflix will begin to charge you after your first month of subscription. (After entering your payment details, Netflix will tell you exactly when you will be charged.)
You are now a registered Netflix user.

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Step 6: Setting up Netflix

Netflix is available on just about every mainstream game console, smart device, and computer. Some of your devices (such as the Wii U) will already have Netflix installed as a result of a recent update. If this is not the case and you can’t seem to find it already installed on your device, here are some ways to download the application on different devices.

Desktop Computer or Laptop

Watching Netflix from the comfort of your computer is the easiest, user-friendly way to enjoy Netflix. Simply go back to the official Netflix website after you’ve registered an account and sign in using the email and password you chose during the sign up process.

iOS (iPhone, iPad)

Touch the App Store icon, just as you would to download any other game or application. Image 6 Touch the search tab (search glass) at the bottom of the screen and enter the term “Netflix” (it will be the first option to appear at the top of the page). image-7 Next to the App description there will be a “Get” button outlined in green. Touch that button and enter your iTunes password (or fingerprint if you have an iPhone 5s or above). Image-8 It’s a small download at 40.5 MB so it shouldn’t take too long. Enter the registered email address and password you chose before.

Things to consider

You will need a registered Apple ID to download this application on your iOS device. If you’ve ever downloaded any apps or games in the past you should already have one.
Android (Samsung, HTC, Xperia and More)

Access the Google Play store by tapping the icon. Image 9 Select the search glass icon in the top right corner of the screen then type the word Netflix into the search bar. image 10 Select the top entry Netflix. Tap the green Install button to right of the app description and agree to the terms and conditions. image-11 Once downloaded, the Netflix application will automatically appear in Apps. To relocate the application to the home screen simply hold your finger down on the icon and move it to a spot on the home screen.

Things to consider

You will need a registered Google account to download this application on your android device. If you’ve ever downloaded any apps or games in the past you should already have one.
PlayStation (PS4, PS3, PS Vita)

At the home screen, go to the TV/Video Services (PS3) or TV & Video (PS4) tab. There you should find the Netflix icon. Select that and the application will download to your console. Image 12 image 13 Once the application is fully downloaded, select Netflix again. A welcome screen will now greet you. Enter your registered email address and password. The PS Vita process is slightly different. For the handheld console you will have to navigate to the PlayStation Store. Image 14 Once there select the “search” option and key in the word Netflix. Select the Netflix PS Vita entry and then “Download.” Once the Netflix application downloads it will automatically install to your home screen. Touch the Netflix icon, follow the sign in prompts and enjoy.

Things to consider

PlayStation users will be required to have a PlayStation Network login to use Netflix. If you or someone who uses the console plays online, you should already have this set up.
Xbox 360 and Xbox One

From your Xbox dashboard go the Apps section (Xbox 360) or the Pins section (Xbox One). Image 15 Image 16 There you will find a Netflix icon. Select Download (Xbox 360) or Install (Xbox One). Once the download is complete the Netflix icon will automatically appear on your dashboard or home screen. Select the Netflix application from your home screen and enter your chosen email address and password.

Things to consider

To stream Netflix through your Xbox you will be required to login with your Xbox Live account. If you’ve ever downloaded any games or played online you should already be logged in.
Wii or Wii U

Issues with setting up Netflix Australia on Wii

Many users have experienced problems when setting up Netflix on the Nintendo Wii. After the latest system update has been completed, you should be able to access the Netflix application directly from the Wii Shop Channel. If the Netflix application is not visible in the Wii Shop Channel, please try the following solutions:
- Manually update the firmware on your Nintendo Wii

- Try entering the Wii Shop Channel while using a Virtual Private Network (VPN). Check out our comprehensive guide to VPNs here.

If you’ve got a Nintendo Wii or Wii U, you’ve got it easy. These devices tend to update automatically whenever they are powered on under a stable Wi-Fi connection. Image 17 If your Nintendo console is up to date, the Netflix icon should be one of the first things you see on your home screen when you power on the console. Simply select the Netflix icon from the television screen or Wii U gamepad and sign in with your chosen email address and password.

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Step 7: Start browsing Netflix

Now you’ve signed in and you can start watching Netflix programs. First, you will be met with a screen asking “Who’s Watching?” If you tap your registered name it will take you straight through to a variety of categories, but you can add another profile with the plus button or select “Kids,” which filters out any content that may not be age appropriate. image-19 Once you’re in you can browse through the most popular television shows on the home screen, filter by category with the menu icon in the top left corner of the screen, or search for a particular show by pressing the search glass in the top right corner of the screen.

Brodie Fogg

Brodie is the Assistant Publisher at finder.com.au for everything tech and telco. When he's not drooling over the latest comic book releases or grinding away at the newest time-devouring RPG, he's helping people choose between Australia's streaming services, suggesting better broadband plans or comparing the latest mobile plans.

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138 Responses

  1. Default Gravatar
    GavinApril 18, 2018

    Hi there Joel, Just wanted to say thanks for the info , i think that will work . Cheers. Have a great night.

  2. Default Gravatar
    GavinApril 17, 2018

    hi team, can you advise if i can purchase a separate device to just leave with my Non Smart TV without using my PC or table. this way the TV will have all the hardware required. We currently have the NBN and use the Telstra Wireless modem. Thoughts ??
    Regards, Gavin

    • finder Customer Care
      JoelApril 18, 2018Staff

      Hi Gavin,

      Thanks for leaving a question on finder.

      If you don’t have a smart tv and want to make it “smart”, you can consider installing a small device called Google Chromecast. We have a guide on everything you need to know about Chromecast 2 HERE.


  3. Default Gravatar
    SteveMarch 16, 2018

    Can you get netflix on other smart tv’s other than Samsung? like a Panasonic smart TV?

    • finder Customer Care
      JhezelynMarch 17, 2018Staff

      Hi Steve,

      Thank you for your comment.

      Yes, you can connect your Panasonic Smart TV to Netflix.

      By the way, the brands below have met the criteria and can carry the Netflix Recommended TV.
      – LG Smart TV
      – Samsung
      – SONY

      Other supported devices are listed on the Netflix website as well as the guide on how to connect your Panasonic Smart TV to Netflix.


  4. Default Gravatar
    WendyMarch 8, 2018

    I want to know how to set up a monthly subscription for Netflix for Movies in a Common Room within an Aged Care Independent Living Apartment Block.
    I have just purchased a Smart TV, now what else do I need??

    • finder Customer Care
      RenchMarch 8, 2018Staff

      Hi Wendy,

      Thanks for your inquiry.

      The page you are currently on has useful information to your question. You may follow the step by step guide on this page on how to create an account and subscribe to Netflix. Once you have your account, you can access Netflix app on your Smart TV and log in. It should be good to go once you log in successfully.

      Please check if your Smart TV supports Netflix app and connected to the internet. If it doesn’t have that feature, you can check other ways on how to access Netflix on this page. I suggest contacting the manufacturer’s technical support of your TV for assistance.

      Best regards,

  5. Default Gravatar
    sueFebruary 24, 2018

    can I get netflix on an macbook ?

    • finder Customer Care
      JonathanFebruary 26, 2018Staff

      Hi Sue, thanks for your inquiry.

      Yes. You can watch/ apply for Netflix on a Macbook.



  6. Default Gravatar
    RobFebruary 9, 2018

    I have created a netflix account on my pc using a web browser. I credited using a gift card, so no credit card. I am able to watch programs through the web browser, however when trying to log into my account on my Playstation 4 it asks me for a credit card and will not let me proceed, Same when trying to use the Netflix app on the same PC i used the web browser to create the account. I have tried deleting the apps and even changed my password.

    • finder Customer Care
      JhezelynFebruary 24, 2018Staff

      Hi Rob,

      Thank you for your comment.

      It’s possible that you have fully consumed the gift card value that’s why you’re asked to enter your credit card details. If you ran out of gift card, you can purchase again through this link.


  7. Default Gravatar
    TedJanuary 25, 2018

    I have two Smart TVs (LG). only one on the internet (LAN)and on the 55″ I have attached a desktop computer with NBN access via LAN. My question is mainly concerned with computer operating systems. The computer attached to the TV that I want watch NetFlix on is Ubuntu 17.1. Will it work?

    • finder Customer Care
      AshJanuary 31, 2018Staff

      Hi Ted,

      Thank you for reaching out to us.

      Unfortunately, Ubuntu OS is currently not supported by Netflix. You may only use Windows or MAC. Though for MAC you may only use the browsers for streaming unlike for Windows that you may download the application through the Microsoft store.

      I hope this helps.

      Please do not hesitate to reach out to us again if you have additional questions.


  8. Default Gravatar
    KezDecember 11, 2017

    I want to setup net flix though my smart panasonic bluray player if possible. Its connected to the net. How do I do this please

    • finder Customer Care
      HaroldDecember 14, 2017Staff

      Hi Kez,

      Thank you for your inquiry.

      To connect your Blu-ray player to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.
      1. Press the Netflix button.
      2. Select Sign In.​
      – If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.
      – If you are not yet a member, set up your membership.
      3. Enter your Netflix email address and password.
      4. Select Sign In or Continue.

      I hope this information has helped.


  9. Default Gravatar
    glennDecember 5, 2017

    i now am registered with netflix and pay $9.90 a month.. i wish to upgrade to be able to get more recent movies on my tv

    • finder Customer Care
      LouDecember 5, 2017Staff

      Hi Glenn,

      Thanks for your question.

      Kindly note that the movies and shows that you can stream through Netflix are the same across different plans. However, the plans differ as to the number of devices that you can use. For instance, if you are looking to stream Netflix in 2 different devices at the same time, you can get the standard plan that costs $13.99. The premium plan that costs $17.99 lets you use 4 devices at the same time.

      To change your plan, simply sign into your Netflix account and go to “My Account” page. Click on your Profile button and then in the upper right corner of the page, you can choose your primary profile. From there, you can find the “Plan Details” section. Click “Change Plan” and follow the prompts.

      I hope this helps.


  10. Default Gravatar
    LilSeptember 11, 2017

    I am trying to reconnect my TV to Netflix but it require WPA key. Where do I find this?

    • finder Customer Care
      JoanneSeptember 11, 2017Staff

      Hi Lil,

      Thanks for reaching out.
      Upon checking WPA (Wi-Fi Protected Access) is defined as a step up from WEP. It can be configured either as WPA-Personal with a pre-shared key, or WPA-Enterprise where a central server handles key configuration. For most home users, WPA-Personal is what you should opt for. It’s further discussed right here. It is further described as a wireless security. You might want to contact either your wireless provider or your TV manufacturer for that.


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