What to Expect When You’re Connecting: How to Set up Energy at a New Home

Shirley Liu 29 May 2015

Moving into a new place, maybe for the first time, and have no idea how to connect electricity or gas? Read on.How to set up energy at home feature image

Moving house is overwhelming at the best of times. There are many things to consider, and the last thing you need is to show up to your new domicile to find it unlit and ungassed. With this in mind, we have gotten together a guide for new residents: how to find an energy company, how to choose the best deal, and how to save money and your little piece of the planet.

Inform your old or current energy provider of your move

It is good to let your current provider know in advance that you will be moving residence. This ensures that your retailer can accurately measure your energy consumption around these periods of fragmented usage.

It is also a good idea to provide your provider with your new address so they are able to forward along your final bill to the correct place.

Did you know?

The option to switch energy providers is open only to some residents of Australia. Around four in five people are able to switch their electricity providers. Residents in Victoria, New South Wales, ACT, South Australia, and Queensland are able to elect both their gas and electricity providers. Tasmanian residents can choose between gas retailers, but not electricity. Residents of Western Australia or the

Northern Territory are unable to choose their retailer for either utility.

Can my plan be transferred to my new place?

Yes, potentially. Call and speak to your energy provider to find out if you can transfer your plan — make sure to have your new address and associated contract details ready, though.

Back to top

What happens if my plan cannot be transferred?

Why you must pick another plan with another retailer, of course. And for that, you can use one of our very handy guides for choosing just such a plan for electricity, gas, or both. There are many helpful hints in those guides, but some things to look out for when selecting a plan with a retailer include:

  • Sustainable options — look for the GreenPower insignia
  • Discounts for paying on time or connecting gas and electricity simultaneously
  • Fees that vary based on usage amounts (rate increases)
  • Exit fees
Back to top

Further considerations

  • Moving house is a new and fresh start, so why not take the opportunity to make some lifestyle changes.
  • There are plenty of plans that offer ‘green electricity’ that has a smaller impact on the environment.
  • ‘Smart meters’ are new alternatives for measuring your household electricity usage. Get one installed and save money in the long run.
  • A large percentage of the average household electricity bill comes from heating up hot water, for things like showers. Solar hot water systems use the free energy from the sun to do the hard work instead. Read more about those, here.
  • Also remember that there is a cooling off period of 10 days after you sign up to a new energy contract — so all is not lost if you find a better alternative.
  • Become familiar with your new plan. Get to know the ins and outs of your contract by using our guides. That way you’ll be in a better, more informed position to make decisions.

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

Ask a question