Scoot flight review: Sydney to Singapore, economy return
Booking a last-minute holiday over Christmas and New Year on a budget meant flying budget. But were the savings worth it?
Scoot flight details
- Route: Sydney to Singapore
- Duration: 8h 10m
- Flight number(s): TR 3
- Aircraft type: Boeing 787 (Dreamliner)
- Dates travelled: 15 December 2019
- Class: Economy
- Frequent flyer program: None
Alex's Scoot review
- Lowest price
- Early check-in available
- Direct flight
- Broken in-seat power
- No headrests
- Departed about 45 minutes late
Keen for a bit of a working holiday to wrap up 2019, I booked the cheapest last-minute fare to Southeast Asia I could find. But given the time of year, unfortunately the "cheapest" didn't mean "cheap".
Scoot came through with the best option, offering direct service between Sydney and Singapore (where I wanted to spend a few days before heading to Malaysia and Thailand), convenient flight times (that didn't mean arriving in Singapore in the middle of the night when the MRT to the city is closed) and compared to full-service, direct carriers, at almost 50% of the cost.
What did I like?
- Price (sort of…): While the $1,000 I paid for the fare is way more than I would want to fork out for a budget carrier, this price (which, to be fair, was the final fare after I added on bags and my preferred window seat) was almost half the price of other airlines offering direct service to Singapore.
- Early check-in in Singapore: I had about five hours to kill before my return flight from Singapore after a DIY connection from Malaysia and was a bit worried I wouldn't be able to check my bag into my Sydney-bound flight until three hours before. I tested my luck with the self check-in machine and, luckily, was able to send my bag off with no problems at all, leaving plenty of time for me to wander around and take in the Jewel at Changi.
What didn't I like?
- In-seat power outlet… was broken: I may have just been unlucky, but the power outlet at my seat was broken. Scoot doesn't have in-flight entertainment, so if you're relying on your own device, this could mean a very boring flight for anyone whose battery can't last the eight-hour journey. The outlet was also rather difficult to find, with one between every two seats, just under the seat. Luckily the woman next to me didn't mind, but it could be a bit awkward to find and use if you're sitting next to someone random.
- No headrests in economy: Scoot is a budget airline, I get that, but on this airline, if you want a headrest, you'll have to pay for it. Adjustable headrests (which really make a difference on any long flight) are only available if you're seated in ScootBiz, Scoot in Silence or in a Super or Stretch seat with extra leg room. On an eight-hour flight, especially one where you're trying to get some sleep, this makes a bigger difference than you may realise. Luckily the seat itself wasn't too uncomfortable.
Would I use Scoot again?
If the price is right, yes. While flying on a full-service carrier is more comfortable, if it means saving a few hundred dollars and flying direct (or at least in the quickest time) to my destination, then I'll use Scoot again. But I may fork out for a better seat assignment.
Bonus tip when flying Scoot:
In Singapore, you go through security at the gate rather than right after immigration, meaning any drinks purchased in the airport cannot be brought on board.
Bring an empty bottle (or two) for water. Being a budget carrier, this airline charges you for absolutely everything, including water. That said, every gate has a water station after you go through security and before you get on the plane where you can fill up.