Ruby Olive is your one-stop shop for colourful, distinctive jewellery and fashion accessories.
Ruby Olive offers and promotions for June 2018
| FREE SHIPPING with orders over $50 | Receive free shipping on all Australia with orders over $50 at Ruby Olive. |
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Pros and cons of Ruby Olive
Pros
- Safe and secure shopping.
Ordering online at Ruby Olive is as safe as using your debit or credit card in stores. Ruby Olive values your privacy and security. It uses the latest technology to give you a totally safe and secure shopping experience. - Nickel safe jewellery.
Ruby Olive jewellery is nickel safe and in most cases nickel free. All items are hypoallergenic. - Free gift wrapping service.
Each item you buy from Ruby Olive is placed in an organza bag and lovingly wrapped in brown paper with ribbon free of charge. - Free shipping for orders over $100.
The more you buy, the more you save, with free shipping for orders over $100.
Cons
- No loyalty club.
Ruby Olive has no loyalty club for frequent customers.
Shipping guide for Ruby Olive
Ruby Olive processes and dispatches orders via Australia Post within two to four business days pending availability and payment authorisation. Orders placed on a Monday are processed the following business day, excluding holidays and those placed on a Friday are processed the following Monday. If the product you have selected is out of stock, the Ruby Olive customer service team will contact you.
All deliveries are recorded and must be signed for. Registered domestic shipments are charged at $6, which includes insurance of up to $100 and tracking. Free shipping is available on orders over $100. Allow one to seven days from the date of dispatch to receive your parcel.
Refunds, exchanges and returns with Ruby Olive
Ruby Olive allows the return of items for refunds and exchanges, provided that you notify the returns department and obtain a returns authorisation number within seven days from receipt of your items. You must also arrange the return of the item within seven days after notification. The returned item must be in its original condition with tags attached, packed safely and sent with a copy of the invoice.
Exchange is only possible if the item is still available. For hygiene reasons, earrings are ineligible for refund or exchange. Faulty products will be repaired or exchanged.
Where the item cannot be replaced, this merits a refund.
About Ruby Olive and its history
Founded in 2010 by Skye Anderton, Ruby Olive got it’s name from the owner’s grandmother. Ruby Olive designs and creates distinctively beautiful jewellery and fashion accessories. Skye Anderton is the brand’s primary designer and has an extensive background in design, buying and product development.
Through the years, Ruby Olive has touched many lives by creating colourful products that empower and inspire everyone they touch. Traditional skills and artisan craftsmanship combine to create affordable, colourful and fun products.
