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Roadside assistance NSW

Roadside assistance will keep your wheels rolling no matter what goes wrong.

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Pop a tyre on hot tarmac near Bondi Beach? Forget to change the oil and have your engine give up the ghost halfway to Dubbo? Invest in roadside assistance if you want to avoid being stranded on the side of the road with nobody in sight and avoid expensive, out-of-pocket towing bills. It can even cover you for problems that may be your own fault, like locking yourself out of the car.

Want help day and night? Compare roadside assistance

Name Product Call-outs (Unlimited/4 per year) Joining Fee Fuel Replacement Locksmith States Available
Budget Direct Roadside Assistance
Unlimited
No joining fee
$125
Nationwide
From $6.70 per month.
NRMA Roadside Assistance
Unlimited
No joining fee
$0
Nationwide
From $9.99 per month. 24/7, nationwide coverage available.
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Compare up to 4 providers

Name Product Roadside Assistance Accidental Damage Choice of Repairer Agreed or Market Value
Budget Direct Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: Awarded the 2019 Finder Award for the Best Value Car Insurance, this policy offers solid coverage at a low cost. Budget Direct’s claims service has received a 4.2/5 based on nearly 5,000 customer reviews.

Who it might be good for: People who want a comprehensive policy without breaking the bank.
Youi Comprehensive
Optional
Agreed or Market
Finder's summary: Youi Comprehensive Car Insurance is one of the few providers to include roadside assistance in their policy. You'll also get access to YouiRewards which gives you discounts on furniture, parking and more. Youi also have a live chat feature on their site to talk through any questions.

Who it might be good for: People over 25 who want comprehensive cover with a focus on customer service.
Woolworths Comprehensive
Optional
Agreed or Market
Finder's summary: Woolworths catch our eye due to some unique perks like a price beat guarantee, where they'll beat any current comparable Comprehensive renewal notice if you're over 25. You'll also get 10% off your grocery shop once a month, and can add roadside assistance onto your policy for just $7.35 per month.

Who it might be good for: Woolworths shoppers and those that want to take advantage of their Price Beat.
Virgin Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: Finalists for the 2019 Finder Awards for Best Value Car Insurance, Virgin Comprehensive provides a good level of cover for a decent price. You'll get 15% off on your first year’s premium when you buy online and get access to their hail hero service. Plus, get a $100 e-Gift card when you purchase a new policy by 30 November 2020 (T&Cs apply).

Who it might be good for: People who want a comprehensive policy that's affordable.
Qantas Comprehensive
Optional
Optional
Agreed or Market
Finder's summary: You'll be able to pick and choose how comprehensive you want your cover to be thanks to optional extras like roadside assistance, choice of your own repairer, and the option of agreed or market value. Plus, you'll earn Qantas Points when you join and get access to the Qantas Wellness App.

Who it might be good for: People who love collecting frequent flyer points.
Coles Comprehensive
Optional
Agreed or Market
Finder's summary: Coles have two-tiers of comprehensive car insurance to choose from. You'll earn double flybuys points at Coles supermarkets and you can get $10 off your Coles grocery bill every time you redeem 2,000 Flybuys points. If you're over 30, you can get roadside assistance free for a year.

Who it might be good for: Coles customers and Flybuys collectors.
Stella Comprehensive
Optional
Agreed or Market
Finder's summary: Stella’s a female-focused insurer. They'll cover you if your car is damaged as a result of domestic violence. They offer higher cover for baby gear than most, with up to $2,000 cover for prams, strollers and child seats. You get a free Bauer magazine subscription when you sign up and a portion of your premiums go to supporting female-led businesses.

Who it might be good for: Someone who wants a female-centred car insurance policy (they'll cover men too!).
Kogan Comprehensive
Optional
Agreed or Market
Finder's summary: Kogan comes with all the perks that most comprehensive car insurance policies include but you'll also be entitled to some benefits on their online store. This usually comes in the form of a gift voucher or discount if you buy online. Plus, Kogan offer a pay as you drive option, which could be good if you're not on the road that much.

Who it might be good for: Kogan shoppers and those that don't drive much.
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What does roadside assistance cover me for in NSW?

While different providers may cover some scenarios and not others, there are a number of common reasons for roadside assistance that most providers include:

  • Flat batteries. It might be that your battery has run out of juice or you just need someone to jump-start the engine for you. Either way, the problem should be able to be solved at the scene.
  • Out of petrol. You’re driving along but realise too late that the needle’s all the way down to zero. Usually, roadside assistance drivers will carry a small quantity of petrol or diesel with them, but otherwise they’ll get you to the nearest servo.
  • Flat or punctured tyres. Maybe you ran over something or you put the pressure cap back on incorrectly. Roadside assistance providers will change it over for you if you can’t.
  • Restarting your car. When all else fails and you don’t know why your car won’t start, roadside assistance will help sort it out.
  • Lockouts. Staring in at your keys lying on the dashboard of your very locked car isn’t a pleasant feeling. Roadside assistance will get you inside your vehicle once more and even pay a portion of locksmith fees should they become necessary.
  • Towing. When they can’t fix the issue on the spot, roadside assistance providers will tow your car somewhere it can be fixed. Many will also tow your caravan too.

What happens if I'm travelling interstate?

Regardless of your provider, if you venture out to sample the Australian countryside away from NSW you should still have access to your normal roadside assistance benefits. Even if you manage to take out insurance with a company that only operates in NSW, most insurers have partnerships with other companies that mean no matter where you go, someone will be there to help.

How do I choose a roadside assistance brand in NSW?

As always, picking an insurer depends on what you need and what you can afford. For example, insurers like AAMI or GIO include roadside assistance as an optional extra when you take out a comprehensive car insurance plan with them. So if you’re looking to bundle up with accident, third party damage and theft protection in NSW, it may end up cheaper and easier to get this kind of roadside assistance, since you’d be going through a single insurer. Youi even throws assistance in for free with its comprehensive policy.

On the other hand, some insurers and most automobile clubs provide dedicated roadside assistance plans that you can subscribe to independently of a policy. When it comes to choosing among these, one of the biggest factors to consider is response time because the services offered are largely the same across providers. It might be worth paying a little more if help arrives that much sooner, so it doesn’t ruin your road trip up to Palm Beach with your mates.

How does roadside assistance compare?

Here is how some insurance companies in Australia stack up. Most insurers offer very similar cover as each other but as you can see, the joining requirements, cost and benefit limits can vary quite a bit. Always review the Product Disclosure Statement (PDS) to find out which policy is best for you.

  • None of the following policies require a joining fee, although only a few will let you purchase roadside assistance as standalone cover.
  • Towing limit can vary by as much as 30km in urban areas and 50km in rural areas.
  • Cost can vary by more than $30 per year.
CompanyCost per yearJoining feeCallout limitsNeed to hold a policy with them?Lockout / Lost keyOut of fuelBreakdown towingGet quote

Youi

Included with a comprehensive policy$0First 2 includedYes$15010 litres50km in the city, 20km in rural areasGet Quote

Budget Direct

$79.95$0UnlimitedNo$125$1515km in the city, 50km in rural areasGet Quote
coles logo

Coles

$83/year$0UnlimitedYes$150Enough to reach the next petrol station20km in the city, 50km in rural areasGet Quote

NRMA

$113$0UnlimitedNoYesYes20km in the city, towing to nearest NRMA centre in rural areasGet Quote

AAMI

$86$0UnlimitedYes$250$1020km in the city, 100km in rural areas

Allianz

$99$0UnlimitedYes$200Yes20km in the city, 50kms in rural areas

GIO

$95$0UnlimitedYes$250$1020km in the city, 100km country
Suncorp logo new

Suncorp

$95$0UnlimitedYes$250$1020km in the city, 100km country

Apia

$84$0UnlimitedYes$250$1020km in the city, 100km in rural areas

Who has the cheapest roadside assistance in NSW?

Brand

24/7 Roadservices Australia

$69 a year or $110 for 2 years

Budget Direct

$79.95Get Quote

365 Roadside Assistance

$89

Allianz

$99
Brand
Youi logo

Youi

FreeGet Quote

Apia

$84

AAMI

$86

GIO

$95
Suncorp logo new

Suncorp

$95

Which providers offers roadside assistance in NSW?

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