With COVID-19 restrictions in Australia easing, we’re here to help you plan your next trip. Remember to follow government regulations and check with your supplier for up-to-date information.
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As of 26 March 2020, guests who have a booked reservation at a Rendezvous hotel for check-in prior to 31 May 2020 have the option to cancel their reservation or change their arrival date.
Travellers with an existing non-flexible reservation after 31 May 2020 are eligible to postpone to their reservation, as long as the new check-in date is on or before 29 December 2020. The same option applies for guests making new bookings for a check-in date on or before 31 May 2020.
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Using the “Check availability” button at the top right, choose your hotel and enter your trip details to search for a room, and then follow the prompts to confirm. A deposit is not required but you will need to guarantee your reservation with a valid credit or debit card.
If you reserved your booking online, and did not pay, the cancellation must be made by 2pm the day before the arrival. Cancellations made after this time will incur a cancellation fee. Failure to arrive (no shows) will also incur a cancellation fee equal to the first night of your reservation.
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