Qantas's swish Singapore Lounge is an upmarket, elegant space to dine and relax before a long-haul overnight flight, Shing Kam discovers
During my recent journey home from the United States, I paid a visit to the Qantas Singapore Lounge before my onward flight to Melbourne in Qantas business class.
The Qantas Singapore Lounge is one of several new premium lounges across Qantas's international network, which caters to both business class and first class passengers, as opposed to the segregation by class of travel in Qantas's Melbourne and Sydney lounges.
Qantas Singapore Lounge - Changi Airport T1
The design of the lounge exudes contemporary elegance, with wood-panelled walls and warm lighting dominating the space. Clever use of accentuated lighting around work and dining areas meant that despite the lack of direct sunlight or tarmac views, I did not find the lounge to be too dimly lit.
Communal workstations with Wi-Fi password display
Qantas has opted for a sweeping open floor plan, giving a very spacious feel to the lounge, which is roughly divided up into two wings.
Seating past the main entrance
The vast quiet section of the lounge wraps around the corner to the left and is interspersed with communal desks and seating booth partitions intended to divide up the space. Large LCD screens placed on the far wall silently play through the latest news bulletins.
Quiet area seating
LCD screens against the far wall
The right-hand side of the lounge is dedicated to dining, with booths and café-style seating lined up parallel to multiple food and beverage stations, immediately past a fully-stocked and well-tended bar.
Bar next to the main dining area
Despite this lounge gaining notoriety for significant overcrowding in recent months due to Qantas's flagship London services now routing via Singapore, I was very pleasantly surprised to find the lounge largely empty on my visit at around 7:00pm.
What I liked
Extensive food selection
Similar to the unique food station offerings featured in Qantas's Australian domestic business lounges, the Qantas Singapore Lounge boasts an open cooking station where dishes inspired by celebrity chef Neil Perry's Spice Temple brand are prepared fresh to order.
In addition to the cook-to-order station, the lounge also offered the following:
- Hot buffet station, including soup, curry and dahl dishes
- A variety of freshly cut fruits
- Selection of desserts
- Snacks (potato chips, soya crisps), biscuits and dips
- Multiple self-serve coffee machines
Cook-to-order menu offering
Hot food buffet
Hot food buffet menu
Self-serve coffee machines dotted around the lounge
Abundance of power charge ports
Universal AC power ports and USB sockets were scattered throughout the lounge for travellers looking to juice up their mobile devices or laptops. They can be found in many places such as the walls, set into table stands next to armchairs or under the long communal tables.
AC power socket and USB ports
The lounge includes 20 shower rooms tucked behind the dining area to cater to its maximum capacity of 460 guests. As the lounge was not crowded during my Wednesday evening visit, there was no wait time.
Shower room entrance
What I didn't like
Lack of tarmac views
Travellers who prefer views of the apron and the natural light that comes with it will be disappointed here. Due to the location of the lounge within Terminal 1, the windows lining the entire span of the lounge on the far side open up to the T1 check-in hall, which may leave the lounge somewhat dark during the day.
Qantas Singapore Lounge window views
Lack of segregation for first class passengers and oneworld Emerald members
Despite the sheer volume of passengers that are now eligible for access during peak evening hours, the lounge is not designed with a separate space reserved exclusively for first class passengers and oneworld Emerald status holders, who may have to jostle for space with other guests when the lounge is at capacity.
Qantas Singapore Lounge seating
If you are seeking a dining experience superior to the standard hot buffet fare, order a dish from the Spice Temple-inspired cook-to-order menu!
Points Finder Lounge Rating: ★★★★★☆
THE POINTS FINDER TAKE
The Qantas Singapore Lounge is most definitely one of the better lounges at Singapore Changi Airport and is a solid addition to the Qantas international lounge network. For what it lacks in sweeping tarmac views, it makes up for with a comprehensive food and beverage offering, with many of the facilities you would expect of a top-tier lounge.
Qantas Singapore Lounge details
Location: Airside, Terminal 1 Mezzanine level (entrance near Gate C1), Singapore Changi Airport
Opening hours: 2:30pm - 11:00pm daily
Who can get access?
Access to the Qantas Singapore Lounge is granted to those who fulfil any of the following eligible entry requirements:
- Based on class of travel on same-day onward flight
- Business class or first class passengers departing on Qantas, Emirates or any oneworld alliance member
- Jetstar business class passengers booked on a Business Max fare
- Based on Frequent Flyer membership
- Oneworld Sapphire or Oneworld Emerald frequent flyer members with any oneworld airline (Qantas Gold equivalent or above)
- Emirates Gold or Platinum status holders, only if booked on QF or EK flight number
- Qantas Club paid membership
Window side seating