Qantas flight review: New York to Sydney via LAX, economy

Posted: 25 November 2019 2:43 pm

Picture not described

When travelling to the USA, New York should always be on your list. This concrete jungle is a dynamic playground of iconic architecture, panoramic strolls and A-list entertainment. From Broadway shows to comedy events, you'll easily fall in love with this metropolitan city.

But if you've made New York your last port of call, then you'll have to face a pretty long return flight home. Well, at least until those non-stop New York to Sydney flights land.

I chose to go via Los Angeles on Qantas as it was the best-timed flight for my itinerary.

Did the flying kangaroo pass the test? In a word: yes. But there were a few disappointments.

Qantas New York-Sydney details

  • Route: New York-Sydney via Los Angeles
  • Duration: 22 hours and 20 minutes
  • Flight Numbers: QF12
  • Aircraft Type: Boeing 787 and Airbus A380-800
  • Dates Travelled: 26 October 2019
  • Class: Economy
  • Frequent Flyer Program: Qantas Frequent Flyer
  • Points earned: 6,200 points and 70 status credits

Stephanie Yip's Qantas review


  • Flight time
  • Easy transfer in LAX
  • Frequent Flyer Points
  • Price
  • Legroom
  • Food
  • Arrival time

What did I like?

  • Flight time: The fact that the flight departed at 6pm on Saturday night and arrived at 7.30am on Monday morning was one of the reasons I chose this particular flight. It meant I could attempt to combat jet-lag by forcing myself to sleep most of the flight and wake up in time for a full day of work. While I still suffered some slight jet-lag, it wasn't that horrible 3am wake-up but a more reasonable 5am one. It also only lasted a few days.
  • Easy transfer in LAX: Upon landing in Los Angeles for my transfer, the crew directed me to walk straight ahead to my connecting gate. It was literally a minute's walk. I didn't have to go through a second screening or panic over a gate-to-gate dash that some connecting flights are privy to. This brought an added sense of ease to the trip and gave me an hour to stretch my legs before the longer half of my journey.
  • Frequent Flyer Points: For my journey, I was awarded 6,200 Qantas Frequent Flyer Points and 70 status credits. To be honest, the points felt a little measly for such a long journey; however, I was more than happy with my status credit boost which gets me almost a quarter of the way to silver status. (I'm a bronze member).
  • Entertainment system: I have no complaints here. It was state-of-the-art, boasted a wide screen and hosted a whole slew of new and classic titles.

Qantas economy food

Qantas economy food

What didn't I like?

  • Legroom: Being 157cm in height, I'm not one to complain about legroom on a flight. While I felt I had a comfortable amount of room, I have experienced more generous seat pitches on similarly lauded airlines, such as Emirates.
  • Food: I found Qantas's servings a little on the small side. They consisted of bread, main and dessert. With other full-service airlines, I received a snack and salad on top of these. However, the quality was on point.
  • Arrival time: I chose this flight because it arrived in Sydney at 7:30am, which was strategically planned to allow me to get to work by 9am. Unfortunately, this wasn't the case. The plane landed closer to 9am as it had to circle above the airport. I understand this wasn't the airline's fault, but it definitely put a spanner in the works for my day plans. Plus, no one wants to be in the air longer than they have to.

Leg room economy Qantas

Would I use Qantas again?

Qantas is still one of the better airlines to fly with on this journey. The flight and connection times are short and the in-flight experience itself is comfortable. However, for a luxury liner, I would prefer a little more legroom and more complete meals.

Check out the latest Qantas flight sales

Get more from Finder

Ask an Expert

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use, Disclaimer & Privacy Policy and Privacy & Cookies Policy.
Go to site