Promo Codes FAQ | What you need to know to save money on your online shop

Information verified correct on December 3rd, 2016

Your guide on how to use promo codes to save you the big bucks.

Looking for a bargain? You’ve come to the right place. We’re the experts in saving you heaps on your online shop, and one of our biggest tips to doing that is by using promo codes. If you’ve never used them before, here’s a quick overview of what you need to know to start getting more bang for your buck when you shop online.

What are promo codes?

Promo codes are codes that you can use to get a discount on a certain item or on your order. They can also be called:

  • Promotional codes
  • Coupon codes
  • Discount codes
  • Discount vouchers
  • Coupons
  • Codes

How do I use my promo code?

How you can redeem your promo code will be different for every retailer. Usually you’ll find an option to ‘use’ or ‘redeem’ your code during the payment process. You will usually be asked to enter your coupon code during the checkout stage. Keep an eye out for it – some stores will try to hide this step! There will usually be a box that looks like this:   couponcode
If you can’t find where to enter your promotion code, take a look at our coupon code page for that particular brand. We’ve provided step by step instructions on how to use your code with each retailer.

Why isn’t my promo code working?

Is your promo code coming back as ‘invalid’? It might just be a simple typing error. Other reasons why your code might not be working include:

  • It’s expired: Many promo codes are only valid for a limited time period. These dates are usually stated in their terms and conditions, so if you’re trying to redeem them past their due, they won’t work.
  • Exclusions apply: Some codes won’t work for certain brands or for sale stock. The details on what is excluded are usually stated in the terms and conditions.
  • It’s case sensitive: Although usually not a problem, some codes may be case sensitive. To avoid this, always copy and paste the codes from us before using them.
  • Your location: Some merchants geo-restrict their codes, which means it might only be valid in a certain country.
  • The code hasn't been activated properly: If in doubt, it's always good to call the retailer up if a code isn't working. Sometimes they haven't properly activated the code on their end, and they're usually quite nice about fixing it up for you then and there. After all, they want you to shop with them!

Are there any active codes at the moment?

If you see a code on our of our pages, the answer is: yes! We offer the best promo codes for your shopping needs that actually WORK. If there are no active codes, we will tell you there are none at the moment. Simple as that. (But rest assured, we’ll be working to rectify that situation.)

Want to see what codes and deals are available RIGHT NOW? Click here to find out:

Where can I find coupon codes?

Right at finder.com.au! As your expert coupon code hunters, we source the best codes and deals available to you online. We also work closely with retailers and try to offer as many exclusive codes (that you can only obtain from our website) as possible, so that you reap all the savings. Aside from us, you can also find coupon codes on the merchant’s website or, if you’re a newsletter subscriber, in your inbox. PS – did you know that finder.com.au sends out a weekly deals newsletter with the hottest deals of the week? Create an account with us to sign up to it today.

Can I use two promotional codes on the same order?

Sometimes you find two amazing deals, for example: 60% off your order and free shipping. Some retailers will allow you to use both. Most, however, will limit you to using only one promotional code per order. Our advice? Test them all and choose the one that saves you the most.

What types of promo codes are there?

Promo codes fall into four basic categories:

  • A percentage offer: This is where codes offer you a certain percentage off your shop.
  • A $$ off offer: This is where the code will snip a specific dollar amount off your shop.
  • A delivery offer: Where a code throws in delivery of your item/s for free.
  • Free products: Sometimes you’ll get something extra thrown in with your order

What are your best codes currently available?

Glad you asked! They’re all right here.


10% off 1 year of PureVPN + get your 2nd year for FREE

Simply use the code to get 10% off 1 year of PureVPN and get your 2nd year for free. Conditions apply.

Show code & visit siteDi****

After the store tab opens, come back to copy the code

25% off sitewide

Reebok is offering a huge 25% off sitewide as part of Cyber Monday.

Show code & visit siteCR****

After the store tab opens, come back to copy the code

20% off everything: The Good Guys

Simply use the code to get 20% off everything at The Good Guys on eBay. Maximum discount of $1000. 3 transactions per person. Excludes gift cards and postage. T&Cs apply.

Show code & visit siteC2****

After the store tab opens, come back to copy the code

30% off site-wide

Get 30% off site-wide at Pretty Little Thing.

Show code & visit siteRE****

After the store tab opens, come back to copy the code

Unbeatable big brand under $89 case (6)

Save big on wines at Dan Murphy's. Including Pepperjack Varieties, Blass Reserve Shiraz or Cabernet Sauvignon and Penfolds Max's Varieties or Penfolds Bin 2 Shiraz Mataro and more.

Unbeatable offer from $9.40 (case 6)

Save big on great wines at Dan Murphy's. Including Villa Maria Private Bin Sauvignon Blanc $9.40 (case 6), Chivas Regal 12yo Scotch Whisky 700ml $39 each, Chandon Brut $16.95 (case 6) and more.

40% to 50% off international designer women’s fashion

Save 40% to 50% on a range of international designer women’s fashion at David Jones.

30% - 40% off international designer men’s fashion

Save 30% to 40% on a range of international designer men’s fashion at David Jones.

30% off international shoes and accessories

Save 30% on a range of international shoes and accessories at David Jones.

50% off full-priced swell items when you spend $100 on full-price items

Simply use the code to get 50% off full-priced SWELL items when you spend $100 or more on full-price items at Surfstitch. While stocks last. Exclusions and T&Cs apply.

Show code & visit siteTA****

After the store tab opens, come back to copy the code

15% off selected products

Catch of the Day is offering a huge 15% off in the Christmas shopping cart for a limited time only.


$20 off when you spend over $60

Get $20 off your entire order when you spend $60 or more. Ends Feb 2018.

Show code & visit siteFI****

After the store tab opens, come back to copy the code

Stephanie Yip

Stephanie is a journalist, avid traveller and all-round bargain hunter. If there's an online coupon code, deal or cheap flight available, she'll know about it. And she'll let you know about it, too.

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5 Responses to Promo Codes FAQ | What you need to know to save money on your online shop

  1. Default Gravatar
    CeeBrown | July 13, 2016

    Hi there!
    I would like to submit a coupon for new customers to receive $35 off the first box ordered with HelloFresh Australia.

    The website is: hellofresh.com.au

    and the code is: AULA4Y

    Thanks very much!

    • Staff
      Clare | July 14, 2016


      Thanks for you message. Please forward any coupons like this to our client services account manager.



  2. Staff
    Clare | July 8, 2016

    Hello Clem,

    Thanks a lot for your coupon code, it is now live on our site!

    If you have future codes or sale, please email us directly at deals@finder.com.au


  3. Default Gravatar
    Alex | September 16, 2015

    Where can I submit a coupon code?

    • Staff
      Stephanie | September 17, 2015

      Hi Alex,

      You can submit a coupon via comments here and if approved we will add it to our site!



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