Privacy Policy

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With so many templates on the market and plenty of legal help at hand, putting together a Privacy Policy isn't quite as complicated as you might think.
We've put together a guide on everything you need to know to get that Privacy Policy off your to-do list.
A Privacy Policy is a legally-binding document that outlines exactly what a business does with the personal information that it collects from its customers. It addresses how the data is collected and used, along with how it will be stored and managed.
A Privacy Policy is also known as a Responsible Use of Data or Use of Private and Confidential Information Policy.
According to Australian and international law, you must put together a Privacy Policy if your business collects personal data from customers, either online or in person. Personal data covers everything from email addresses to family names, billing addresses to credit card information.
The Privacy Act 1988 sets out the criteria in which a business is required by law to provide a Privacy Policy. This includes businesses that:
To check if your small business falls under the Privacy Act 1988, check out this information and questionnaire put together by The Office of the Australian Information Commissioner (OAIC).
A Privacy Policy and a Terms of Conditions do contain similar information. The latter, however, is a much broader overview of a user's rights when it comes to using a business' products or services.
A Privacy Policy focuses only on the use of personal information. In contrast, a Terms and Conditions agreement will specify the general rules and regulations around using a businesses' product or service. This can include things such as copyright protection, liability disclaimers, usage restrictions and regulations around the termination of an account.
A Privacy Policy must address the following points regarding personal data collection:
A Privacy Policy isn't just a legal requirement. It's also a great way to build a trusting relationship with your users, suggesting that you're a company that cares about keeping their customers safe. Some businesses choose to use a Privacy Policy even if they aren't required to do so for this very reason.
While you're not legally obliged to have a lawyer look over your Privacy Policy, it is highly advisable to have a legal professional look over your document. Failing to adhere to certain laws can land your business with expensive fines. A lawyer will make sure that your Privacy Policy follows all relevant state and national legislation.
A Privacy Policy should be no longer than five pages long, and include the following sections:
Once you've written your Privacy Policy, it's essential to display it somewhere that is easily accessible on your website.
A Privacy Policy is an important document to get right for your business. If you don't want to pay for professional legal help upfront, a free Private Policy template can be helpful. Here's where to find one.
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