How To Set Up Presto on Samsung Smart TV

Information verified correct on March 29th, 2017

Just purchased the latest Samsung Smart TV? Why not make the most of it with Presto?

Netflix Australia might not have the most impressive collection of TV shows and movies, but it does have the added benefit of being compatible with just about any device you can think of. Meanwhile, Aussie competitors have had to play catch-up and are slowly rolling out their services to an expanding roster of gadgets. The latest addition to the Presto family is Samsung Smart TV. If you own a Samsung Smart TV or even if you’re considering purchasing one, download Presto’s free 60-day trial before it’s too late and get access to one of the most impressive libraries in Australian entertainment.

Want all the TV shows and movies? You can get a free trial with each of the streaming internet tv providers below:

Which models let you watch Presto on Samsung Smart TVs?

Most Samsung Smart TVs manufactured after 2012 will be compatible with Presto’s services. Below is a complete list of Samsung Smart TVs that can stream Presto.

  • 2012: E Series, All Sizes
  • 2013: F Series, All Sizes
  • 2014: H Series, All Sizes

Where can I download Presto for my Samsung Smart TV?

  • Navigate to the Samsung Smart Hub Screen
  • Select Samsung Apps

Set Up Presto on a Samsung Smart TV -01

  • In the Search field, type Presto
  • Select the Presto App from the Search Results

Set Up Presto on a Samsung Smart TV -02

  • Click Download
  • An Install will appear in the bottom corner of your screen, click OK
  • Wait until the download has finished
  • Once the download is complete open the Presto app
  • You should be directed to the Sign In page. If not, select the Settings tab at the top of the screen

Set Up Presto on a Samsung Smart TV -03

  •  Select Sign In underneath Account Details

Set Up Presto on a Samsung Smart TV -04

  • If you’re not already subscribed to Presto, you will have a chance to visit the site and register. Save yourself some time and follow the link at the top of this page to register beforehand.
  • Now that you’ve subscribed and are back in the Presto app, enter your email address and password in the fields shown.

Set Up Presto on a Samsung Smart TV -05

  • Congratulations, you’re now ready to start streaming Presto from your Samsung Smart TV.Your Samsung Smart TV is so smart that it will remember your login details, so you won’t have to go through this process again.

Brodie Fogg

Brodie is the Assistant Publisher at for everything tech and telco. When he's not drooling over the latest comic book releases or grinding away at the newest time-devouring RPG, he's helping people choose between Australia's streaming services, suggesting better broadband plans or comparing the latest mobile plans.

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41 Responses to How To Set Up Presto on Samsung Smart TV

  1. Default Gravatar
    Linda | October 21, 2016

    I have a Samsung TV model UA55KU7000W. I can’t find the Presto app in the apps, and it doesn’t appear when I search for it. Where do I find it? The instructions all say to go to Smart Hub, but this model doesn’t have Smart Hub – that is on older models.

    • Staff
      Brodie | October 24, 2016

      Hi Linda,

      It looks like Samsung Smart TVs no longer support Presto. I’d recommend trying another device (gaming console, PC etc.) or switching to Netflix or Stan.


  2. Default Gravatar
    Annie | July 1, 2016

    Can you tell me if I can get presto and Netflix on my Samsung PS58C6500TF smart TV thank you

    • Staff
      Alex | July 4, 2016

      Hi Annie,

      We don’t have access to that particular model to test, so this isn’t definitive, but checking its release date and specifications if it’s the Australian model it’s not terribly likely on its own; while Samsung has offered some smart TV features on its plasma models, they all predate the launch of Netflix Australia by quite some time. For that TV, you may have to look at an add-on set top box such as the Apple TV, Google Chromecast or Telstra TV to enable Netflix compatibility.



  3. Default Gravatar
    Darrell | June 19, 2016

    When I go to download presto the following message appears “an error was encountered. Can not connect. Please try again later.” I have tried again for weeks. I have checked and yes I have Internet connection to the TV. What can I do ?

    • Staff
      Brodie | June 20, 2016

      Hi Darrell,

      What is the brand and model of your Smart TV?


  4. Default Gravatar
    Alco | May 16, 2016

    Trying to watch TWD season 3 first 2episodes keep freezing and shutting down

    • Staff
      Brodie | May 18, 2016

      Hi Alco,

      You’ve reached The Presto Smart TV app has a lot of issues. I would recommend deleting it and reinstalling it. If that doesn’t help, I would suggest contacting Presto’s support team.


    • Default Gravatar
      | June 20, 2016

      I can not delete it. The method on here says to hold the select button and a delete or something should appear. That does not happen. If I hold the select it just tries to open and the same message comes up.

    • Staff
      Brodie | July 25, 2016

      Hi Darrell,

      That’s odd. Are you accessing it via the ‘My Apps’ section?



  5. Default Gravatar
    Nathan | April 26, 2016

    Trying to use Presto using the App found in the Samsung Smart Hub on my UA55H6400AW model Samsung Smart TV. Have checked at the Samsung Hub using holding down the select button that all Apps are up to date.

    I am able to sign-in to the app and browse but when I select play on an item the loading symbol continually spins and after 5-10mins of this the screen goes black except for the ‘back’ icon and word in the bottom left hand corner. No remote input will then cause a reaction other than the Smart Hub button or power button to force exit the app. Any advice?


    • Staff
      Brodie | April 29, 2016

      Hi Nathan,

      This a common issue with the Presto Smart TV app. I would recommend deleting the app and reinstalling it. That seems to work for most users. Let me know how you go.


  6. Default Gravatar
    Rhonda | April 6, 2016

    I have downloaded presto and go to settings to do my login but how do I get down from where my email address is onto my password got me stuffed

    Thanks in advance

    • Staff
      Brodie | April 6, 2016

      Hi Rhonda,

      Can I ask what device you are using to stream Presto?


  7. Default Gravatar
    Robyn | April 5, 2016

    I purchased Samsung Smart TV in 2015. Had installed Presto and was working. Recently major problems connecting. Reset TV and relogged into Presto – still no joy. Logging in is a pain, takes forever – long delay in pressing button and cursor moving to the right letters. Also cannot use my Magic Remote on Presto app, I have to use the up and down and left right arrows which is time consuming. Any suggestions why the problems and if it is normal for Magic remote not to work on Smart TV?

    • Staff
      Brodie | April 6, 2016

      Hi Robyn,

      Have you tried deleting the Presto app and reinstalling? This is a common fix for software issues like the ones you’ve described. If that doesn’t solve your problem I would recommend contacting Presto customer support.


  8. Default Gravatar
    Steven | March 17, 2016

    I have no sound when watching Presto. I am using external speakers which work fine with regular TV/Foxtel etc. The TV settings are selected for use with speakers and not TV sound

    • Staff
      Brodie | March 21, 2016

      Hi Steven,

      Are you streaming Presto through a Smart TV, or a different device? If you are using a Smart TV, please check that it’s one of the compatible models listed in the article above.


  9. Default Gravatar
    barry | January 16, 2016

    Presto app on Samsung smart TV 2015 model will not open. showing message “An error was encountered. cannot connect. please try again later.” Any advice?

    • Staff
      Brodie | January 18, 2016

      Hi Barry,

      I would recommend deleting the Presto application and reinstalling it. To do this, press and hold the Select button on your remote until a menu next to the app logo appears. Then select Delete.

      Next, head into Samsung Smart Hub, search for Presto and download it again.

      Hope that helps,

  10. Default Gravatar
    JadeBL | January 3, 2016

    Quote from page “Now that you’ve subscribed and are back in the Presto app, enter your email address and password in the fields shown.”

    but how.

    how do I turn on the virtual keyboard as shown in the screen shot on this page

    • Staff
      Brodie | January 4, 2016

      Hi Jade,

      The virtual keyboard should appear once you’ve highlighted the text field with the directional buttons and pressed the “select” button (found in the centre of the directional buttons).


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