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Pottery Barn is an American-based high-end retailer of furniture and homewares, with several stores in Australia. It is well known for its designer lines, high quality materials and stylish products. Australian customers can choose to have their purchases delivered or to pick them up in store.
Pros
Cons
Pottery Barn offers three types of delivery, depending on the type of item you purchase. Small parcel delivery is made with Australia Post and is used for smaller items and homewares, standard delivery is available for small furniture and larger homewares and deluxe delivery with a freight partner is available for oversized items. Pick-up is available for free from stores Australia wide.
A seven-day return policy applies to change of mind furniture returns. All other products (such as homewares and decor) are returnable within 30 days of delivery. If you would like to make a return get in touch with customer service for a Returns number.
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