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Pros
Cons
While unframed prints or posters are shipped in sturdy mailing tubes, framed items are shipped flat packed with padding in multiple layers. Standard shipping for unframed poster orders in Australia attracts a $8.50 charge, traceable deliveries come with a $10.95 charge and express deliveries have a $16.95 charge.
For framed items, these charges stand at $19.95 for traceable deliveries and $39.95 for express deliveries. Regular airmail for international orders start at around $25 and this varies depending on the country. Expedited international deliveries can cost up to $85, or more. Standard deliveries within Australia take two to five working days, express deliveries deliver one to three working days after dispatch and framed orders can take an additional five working days.
PictureStore gives its buyers 90 days to make returns and this is part of its 100% money back guarantee program. To make a return you have to get in touch with PictureStore via email or phone and fill a ‘Returns Form’. You then have to return the item with its proof of purchase and this should happen within 90 days of the item’s delivery. There is no refund of original postage and handling costs and you also have to bear return costs. Upon returning items in their original condition, you can get a refund on your credit card, if you used one in the first place; you can request for a cheque; or you can opt for a replacement.
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