Woolworths Pet Insurance

Cover up to 80% of eligible veterinary expenses with Woolworths Pet Insurance

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Woolworths Pet Insurance

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Some people might not consider pet insurance necessary, but anyone who has had to cover hefty veterinary bills knows just how valuable this type of cover can be. In case of unforeseen events like your pet becoming ill or injured, insurance can offer crucial financial support. Pet insurance from Woolworths can reduce your vet bills by up to 80%, and those who visit vets regularly for routine or emergency purposes are well aware of the impact that the bills can have on their budget.

Read on to learn about your policy options.

Finder's 3 favourite features

  1. Woolworths Pet Insurance customers get 10% off your grocery shop, once a month.
  2. Price beat guarantee. Woolworths will beat any compatible price from other providers (T&Cs apply).
  3. Donates $10 to Pet Rescue for every new policy.

Review by our pet insurance expert Alexandra Koster

Receive quotes for Woolworths Pet Insurance policies and apply securely

Name Product Maximum yearly benefit Paralysis Tick Benefit Reimbursement rate Accidental Injury Illness
Woolworths Comprehensive Cover
Woolworths has a price beat promise for similar policies. 1 year free VetAssist gives you instant access to vets online (valued at $199). T&Cs apply.
Woolworths Standard Cover
Woolworths has a price beat promise for similar policies. 1 year free VetAssist gives you instant access to vets online (valued at $199). T&Cs apply.
Woolworths Basic Cover
Woolworths has a price beat promise for similar policies. 1 year free VetAssist gives you instant access to vets online (valued at $199). T&Cs apply.

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Woolworths Pet Insurance Flash DealsWoolworths Pet Insurance Flash Deals

FREE access to VetAssist for 1 year (value $199)

Get 12 months of access to Woolworths VetAssist, which gives you unlimited access to a group of Australian online vets (via chat or video) so you can get health advice for your pet.

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Why Choose Woolworths Pet Insurance?

Woolworths sets itself apart from other brands in the Australian pet insurance market through its comprehensive range of benefits available on different types of cover. With Woolworths you can get up to 80% of your bills, up to $24,000 a year, paid back to you.

Under Woolworths Pet Insurance cover, you can have your pet treated by any licensed vet in Australia rather than having to go through a prescribed list. The company provides you with cover for paralysis ticks and emergency boarding. They also offer you a number of payment options to choose from, such as paying once a month, once a year or once every fortnight depending on what is more convenient, all at no extra charge.

See some prices for Woolworths Pet Insurance

To help give you an idea about costs for Woolworths pet insurance, we gathered quotes for a few of Australia's favourite dog breeds. Just remember, prices are going to change based on things like you're own dogs breed, age and your address, so it's always worth comparing policies and getting a few quotes.

Dog Breed1yr old5yr old
Maltese Cross$600.92$784.01
Staffordshire Bull Terrier$738.71$979.51
Border Collie$738.71$979.51

Woolworths Pet Insurance Policy Options

Maintaining the health of your pets can often feel like an uphill battle but with the help of pet insurances it has become much easier. After considering different types of clients and their requirements, Woolworths Pet Insurance has come up with three types of cover for pet insurance that will ensure your pets’ health without blowing your budget. These three types of covers are:

Basic insurance cover

  • Basic insurance cover gives you up to 80% of the cover on eligible vet bills for your pet’s treatment in the event your pet suffers an accidental injury
  • Woolworths Pet Insurance pays a maximum of $500 for emergency boarding. However, to claim this benefit, your pet must be hospitalised at a licensed boarding facility
  • Lifetime cover renewal
  • Cover will remain in force if you overseas
  • No upper age limit for cover

Standard insurance cover

  • 80% cover on a maximum vet bill of $10,000 annually. Includes illness and injuries caused by accidents
  • Tick paralysis cover
  • Up to $1,000 for emergency boarding fees. In order to claim, vets and boarding facilities must be licensed.
  • 30 day waiting period applies

Comprehensive insurance cover

  • Comprehensive insurance cover includes treatment for all kinds of disease such as skin disease, cancer and even infectious diseases, in addition to covering regular visit charges, illness and accidental injuries.
  • Annual cover limit of $24,000
  • Cover for emergency boarding increases to $1,200 a year
  • Routine care cover

Each of the Woolworths policies also include cover for cruciate ligament surgery, certain medicine and drugs, radiology treatments, specialist care and after hours emergency visits to the vet.

Woolworths Pet Insurance Cover Benefits

When applying for Woolworths Pet Insurance, you have the option to tailor your cover close to your needs through a range of different benefits. These include;

Accidental injury cover

  • Provides cover injury sustained from accidents including those motor vehicles, electrocution and burns. Accidental injury cover also includes snake bites, any kind of sudden allergic reaction to an insect bite, or a bone fracture or tendon injury caused by a fall from a high place
  • The condition must not exist before the policy term begins and must have arisen after commencement of the policy.
  • The insurance company pays eligible vets’ bills up to the maximum amount stated in the certificate of insurance.
  • To be covered for any benefit, including accidental injury, the pet must be at least eight weeks old.The insurance company pays eligible vets’ bills up to the maximum amount stated in the certificate of insurance.

Illness cover

  • Pet will be covered for illness treatment only if the condition began during the policy period
  • On the insurance start date, the pet (cat or dog) must be aged between eight weeks and nine years
  • Diseases for which vaccines are available on the market are not included by illness cover

Optional routine care benefits

Optional routine care benefit provides up to $100 for routine treatments. This option is only available under the comprehensive cover option.

Woolworths Pet Insurance FAQs

What if I have more than one pet?

Each pet will require its own policy of insurance. Applicants are able to select an appropriate cover option and excess for each pet.

How can I pay my premiums?

Premiums can be paid fortnightly, monthly or annually by credit card or direct debit.

How do I renew my Woolworths Pet Insurance policy?

You can get lifetime cover for your pet through yearly renewals. Just pay your premiums on time and get hassle-free insurance cover for the life for your pet. Policies are renewed automatically by the insurer. Renewal notices will be sent 30 days before it's due.

Can I cancel my pet's policy at any time?

If you are moving abroad or are in any other situation when you don't want to continue with the insurance policy, the cancellation process is very simple. You just have to notify the administrator at Woolworths Pet Insurance, PetSure (Australia) Pty Ltd ("PetSure") and your cover will be cancelled as soon as the application is received.

Can I change the level of cover for my pet after it is insured?

The process of changing your insurance cover is very easy with Woolworths Pet Insurance, even if you want to change during the policy term. However, this is on the condition that you have not previously claimed on the policy.

Woolworths Pet Insurance Claims

Making a claim for insurance cover at Woolworths Pet Insurance is a very simple process and can be carried out in three steps;

  • Fill in your and your pets information and sign the claim form
  • Have your vet fill in the relevant sections of the claim form
  • Submit the original itemised invoices and payment receipts to Woolworths. Ensure your vet includes details of their practice
  • Claims should be made within 90 days of treatment

Receive quotes for Woolworths Pet Insurance

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18 Responses

    Default Gravatar
    RachelMarch 20, 2018

    Living in a body corporate complex and I am therefore required to have pet liability insurance. Are you able to advise me as to which pet insurers provide this? Thanks

      Avatarfinder Customer Care
      JoanneMarch 23, 2018Staff

      Hi Rachel,

      Thanks for reaching out.

      For pet insurance designed for renters, you may want to visit this page. This page will provide details on whether your renter’s insurance or pet insurance will cover accidental property damage and will allow you to compare insurers that may allow for this feature.

      If an individual takes out renter’s insurance to cover their contents, there are ways in which a policy may cover pets such as pet insurance, property damage and/or temporary accommodation.

      Please note that each cover differs widely between policies, so it’s essential to read the PDS to find out what is and isn’t covered or discuss options or level of cover directly with the insurer.


    Default Gravatar
    ErinMay 22, 2017

    Is there an annual excess with the policy ?

      Default Gravatar
      DanielleMay 24, 2017

      Hi Erin,

      Welcome to http://www.finder.com.au – We are a financial comparison website and general information service designed to help consumers make better decisions. Please note that we are not affiliated with any company we feature on our site and so we can only offer a general advice

      Yes, as each pet has its own policy, you can actually select an appropriate cover and excess options. To learn more about your options, it would be best to contact Woolworths directly.

      I hope this helps.


    Default Gravatar
    LANAApril 8, 2017

    Hi. Do you cover dental?

      Avatarfinder Customer Care
      ZubairApril 11, 2017Staff

      Hi Lana,

      Thank you for your question.

      You have contacted finder.com.au, a comparison and information service and not actually Woolworths Pet Insurance.

      According to Woolworths Pet Insurance PDS, they do not provide cover for dental.


    Default Gravatar
    JaneFebruary 22, 2017

    I have been doing my sums and I consider WOOLLWORTHS COMPREHENSIVE insurance to be the best “for me/dog”, at $504.92 p.a. with a gift benefit of $100, plus the $50 Wollies voucher, brings it down to $354.92 p.a.
    Please, can you check IF my assessment is correct, having gone through the website, but not yet paid!!

      Avatarfinder Customer Care
      ZubairFebruary 23, 2017Staff

      Hi Jane,

      Thank you for your question.

      You have contacted finder.com.au and not actually Woolworths Pet Insurance, finder.com.au is a comparison and information service and don’t represent any insurance brand listed on our website.

      We can’t verify your quote details if they are correct because we don’t provide online quotes for pet insurance. However, Woolworths Pet insurance offers $50 Woolworths Gift Card on new pet insurance policy. You will need to contact Woolworths Pet Insurance directly to verify the details of the quote.


    Default Gravatar
    SherryFebruary 6, 2017

    Is desexing covered ? My dog got an infection after being spayed and I had to cover the cost of medication for antibiotics, is this covered?

      Avatarfinder Customer Care
      RichardFebruary 8, 2017Staff

      Hi Sherry,

      Thanks for getting in touch. Woolworths Pet Insurance Comprehensive Cover provides $50 towards the cost of desexing, its other policies do not cover desexing. All three Woolworths Pet Insurance products do cover the costs of medications, although how much you will be covered for will depend on the policy. You should contact Woolworths Pet Insurance directly for the specifics of your cover.


    Default Gravatar
    HeleneDecember 30, 2016

    Firstly is there a police document available.

    Secondly, is there a list of conditions which are eligible for rebate; and a specific definition of ineligible.

    Default Gravatar
    MehrnoushAugust 25, 2016

    Could you please advise how to follow up on a claim that was made online. Is there an email address for customer support service communications?

      Avatarfinder Customer Care
      RichardAugust 26, 2016Staff

      HI Mehrnoush,

      Thanks for getting in touch. You can get in contact with Woolworths Travel Insurance by heading to their Making a Claim article. On it you’ll find out what you need to know about claiming or you can call them on 1300 10 1234.

      I hope this was helpful,

    Default Gravatar
    GloriaOctober 4, 2015

    How much for a desexed female 8 month old Jack Russell

    Default Gravatar
    DebApril 15, 2015

    Does accidental injury include swallowing foreign objects (the removal of)and injuries from foreign objects i.e. prickle removal ?

      Avatarfinder Customer Care
      RichardApril 15, 2015Staff

      Hi Deb,

      Thanks for your question. Woolworths Pet Insurance does not pay Vet Expenses incurred as a result of your Pet suffering an Illness attributable to or resulting from more than one (1) incident (per Policy Period) of swallowing a foreign object that causes a blockage or obstruction requiring surgical or endoscopic removal. For more information, you may wish to contact Woolworths Pet Insurance on 1300 10 1234 between 8am-5pm Monday to Friday.

      I hope this was helpful,

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