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1300 Insurance provides two levels of cover to protect your furry friend: Comprehensive and Accident-only. Each policy will reimburse up to 75% of your pet's eligible vet expenses. 1300 Pet Insurance is issued and underwritten by The Hollard Insurance Company Pty Ltd and administered by PetSure (Australia) Pty Ltd. Find out more about what's covered under each policy below.
Comprehensive pet insurance from 1300 Insurance provides up to $15,000 cover per year for any vet bills that arise when your animal is sick or injured. Offering cover for both injury and illness, this policy covers up to 75% of eligible vet bills with no excess. You have the freedom to use any registered vet around Australia and be covered for cancer, ear and eye conditions, infectious diseases, gastrointestinal problems and tick paralysis.
This policy makes sure that your pet and your wallet are protected against unexpected accidents. It covers up to 75% of eligible vet bills, up to a maximum of $10,000 per year, when your dog or cat suffers an accidental injury. This includes cover for everything from vet consultations to surgery and hospitalisations.
Feature | Accident-only Pet Insurance | Comprehensive Pet Insurance |
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Choice of Annual Benefit Limit |
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Percentage of Vet bill covered |
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Excess |
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Co-payment of 25% of vet bill (to maximum amount) |
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Covers Illnesses |
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Cancer treatment |
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Skin Conditions e.g. allergies |
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Ear / eye conditions |
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Gastrointestinal problems |
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Infectious diseases |
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Tick paralysis — annual benefit |
| $500 |
Covers Accidental Injury |
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Consultations — annual benefit |
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After-hours emergency visits |
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Specialist care |
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Laboratory and diagnostic tests |
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Hospitalisation |
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Radiology |
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Prescription Medicines & drugs |
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Surgery |
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Cruciate ligament conditions — annual benefit |
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Hereditary and congenital conditions |
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Waiting period (6 months for cruciate ligaments, unless 1300 is notified by vet that pet does not have cruciate ligament condition) |
| 30 days for illness conditions |
Optional Routine Care Cover |
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Lifetime cover — Renewal offer guaranteed. Covers ongoing treatment. |
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21 day-cooling off period |
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Emergency Boarding Fees - $20 per day if owner is hospitalised to a maximum of: |
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Overseas Pet Travel - cover for vet bills due to injuries sustained overseas. Country must not require quarantine on return. |
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Multi-pet Discount - 5% multi-pet discounts for additional pet covered |
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* You may be eligible for a higher limit and if so this will be specified in your certificate of insurance.
Your pet insurance claim will not be covered in the following situations:
You can lodge a claim on your 1300 Insurance pet insurance policy in two ways:
You must submit a claim so that it is received within 90 days of your pet’s treatment.
There are several reasons why you should consider taking out pet insurance cover from 1300 Insurance.
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