Imagine a delivery service that is open after hours, on weekends and handles your returns without a hassle. Meet ParcelPoint. Making online shopping easier.
Every online shopper knows the feeling of waiting anxiously for a delivery, hoping it arrives before you ABSOLUTELY need to go, or the feeling of rushing home to make a delivery window only to find the little ‘missed package’ notice beat you by an hour. And every online shopper knows what it’s like to stand in line at the Post Office while the after-work rush grinds service to a crawl.
Now imagine simply dropping by on your way home to pick up your parcel at a time that works for you. No lines. No delivery windows. No missed package notices.
What is ParcelPoint?
ParcelPoint is a new way to collect and return your online purchases. It is a parcel collection and drop-off service that allows you pick up your parcel when it's convenient for you and easily organise returns. With over 1500 different locations in Australia, it’s a pretty safe bet that you will find a collection point close-by, and best of all? You can organise everything from parcel tracking and collection to returns online.
What are ParcelPoint’s locations?
ParcelPoint has over 1500 locations Australia wide, and counting. You can find them in generally in newsagents, chemists, convenience stores, and other locally operating commercial centres and shopping strips.
|Society Convenience Store Phillip Street||Flinders St Station PharmacyFlinders Street||City Mall NewsQueen St Mall||Kennards Thebarton||Glendalough News||Save Mart Pharmacy Stuart Highway||Freechoice Stores Canberra||Priceline Pharmacy Hobart|
|MLC Centre NewsagencyMartin Place||Melbourne Lucky Lotto Elizabeth Street||National Storage Brisbane City May Street||National Storage Cheltenham||McGhees Newsagency East Victoria Park||Greater NT||Canberra House Newsagency||Priceline Bridgewater|
|Healthline Pharm York Street||Flinders Lane Lotto Flinders Lane||NewsXpress Upper Edward St||Storage King Beverley||Archer St Newsagency||BP Jabiru||Buddy's Convenience Store||Priceline Pharmacy Glenorchy|
|YouSave Chemist Wynyard Carrington Street||IGA Express Lygon Street||Soul Pattins Riding Rd Pharm Hawthorne||Prospect Pharmacist Advice Churchill Rd||Ferndale Pharmacy Ferndale||Eastside Mini Mart Katherine||Ainslie Pharmacy||National Storage Mornington|
|Kent Street Pharmacy Kent Street||Nova Pharmacy QV Lonsdale Street||Kennards Fortitude Valley||Civic Video Newton||Civic Video Maylands||Indervon Alice Springs||Storage King Fyshwick||Friendly Care ChemmartHobart|
|Healthline Pharm George Street||Exhibition Pharmacy Melbourne CBD||EnergixPress Newstead||Lindsay Allan Chemists Glenside||National Storage Perth||Manuka News||National Storage Moonah|
|Darling Park Newsagency Sussex Street||Central Station NewsMelbourne CBD||Newsextra Everton Park||Terry White Glenside||Carlton Fresh Supermarket||Deakin Newsagency||Glenorchy Office Smart Newsagency|
|The Corso Pharmacy Manly||1st Stop Convenience (02) Queen Street||Midway General Store Gordon Park||Terry White Rundle Place Rundle Mall||Bayswater News & Lotto (02)||Storage King Mitchell||Priceline Bridgewater|
|Oz 5 Convenience StoreBondi||The Source Newsagent Queen Street||Racecourse Road Pharmacy Ascot||Market Plaza Pharmacy||Lynn Street Pharmacy Trigg||Storage King Belconne||Nextra Channel Newsworld|
|Blooms The Chem Marrickville||Amcal Max Tooronga||Red Hill Day&Night Pharmacy||City West Newsagency (02) Station Arcade||Equus Newsagency Hay Street||Jamison Plaza News||Greater TAS|
|Greater NSW||Greater VIC||Greater QLD||Greater SA||Greater WA||Greater ACT||Top Video Ulverstone|
|Newcastle City NewsagentHunter Street||Storage King||Matilda Mango Hill||Liberty Hackham||Civic Video Northam||Jamison Plaza News||Valley Road Newsagency Devenport|
|Kennards Wollongong Gipps Street Wollongong||Poplar Avenue Lic Supermarket Shepparton||Pelican Waters Newsagency||Danoz Directions Smithfield||Pinjarra Newsagency Gen Store||Cooleman Court Pharmacy||Deloraine Newsagency|
|Keppel Street Newsagency Bathurst||Euroa NewsagencyEuroa||National StoreCaboolture Sth||Lobethal Newsagency||Mandurah City News||National Storage Phillip||Market Place News and Lotto Mowbray|
|Maidens Brush Newsagency Wyoming||Bendigo Day n Night Pharmacy||Nimbin Emporium||Northside Video Woodside||Civic Video Bunbury||Civic Video Chisholm||News on Don Devenport|
|Hunters Newsagency Wagga Wagga||Family Videoland Kyneton||Kalbar Newsagency||National Storage Reynella||Newsxpress Margaret River||Lanyon Pharmacy||Norwood Newsagency|
|South Dubbo Newsagency Dubbo||Poplar Avenue Lic Supermarket Shepparton||Aussie World Garage Palmview||Mogas Roadhouse Port Augusta||Bridgetown Newsagency||National Storage Hume|
|McCarthy’s Newsagency Orange||Orbost Authorised Newsagency||NewsXpress Walkerston||Cleve Newsagency||Gull Tammin Roadhouse||Storage King Kambah|
How do ParcelPoint returns work?
To use the Parcel Point returns service, go to the Parcel Point website and click ‘Book a Return’. You will be asked to find the retailer you bought your item from. Then, enter your package details, such as the order number and your reason for return. Choose your ParcelPoint location (don’t worry, you can change it later if it’s not convenient) and drop it off when you can.
How does ParcelPoint tracking work?
ParcelPoint tracking is another service that can help to make the online shopping experience simpler. To track a package through ParcelPoint, simply select ‘Track Your Parcel’ and enter the tracking number for a current location and an estimated delivery time.
What types of parcels are accepted by ParcelPoint?
ParcelPoint accepts parcels up to 10kg and 120 cubic centimetres. For reference, that’s about the size of a carry-on luggage.
If your parcel is oversized, it may be rejected by the ParcelPoint office, or incur an extra-sized parcel charge.
What is Shop & Collect?
ParcelPoint also allows shoppers to select a ParcelPoint location as their delivery address. Set it up by entering your most convenient ParcelPoint’s address during checkout. Then, register your parcel with ParcelPoint online. You will get an email to let you know that registration was successful and your parcel is accounted for.
The service costs $2.95 per package as long as pick-up is within 7 days of delivery.
What is Click & Collect?
Click & Collect is a free service that allows shoppers to buy online and collect the purchase from the most conveniently located store. Retailers that partner with ParcelPoint can offer the shoppers the option to ‘Click & Collect’ from their local ParcelPoint store.
Which stores and retailers offer ParcelPoint and how much can I save on returns by using it?
|Retailer||Cost to return through Post Office||Cost to return using ParcelPoint||Verdict / Which is better|
|The Iconic||Free||N/A||While you can use ParcelPoint to collect your item,|
you can't use it to return your item.
|Groupon||Free||Free||Same price – but ParcelPoint is more flexible|
|Uniqlo||Free||Free||Same price – but ParcelPoint is more flexible|
|David Lawrence||Free||Free||Same price – but Parcel Point is more flexible|
|Saba||$7.95||$7.95||Same price – but ParcelPoint is more flexible|
|Ozlighting||Calculated by weight||$9.90||Depends on your item – but ParcelPoint is more flexible|
|City Chic||$7.20||$6.50||Parcel Point|
|Yogee Toys||Free||Free||Same price – but ParcelPoint is more flexible|