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Optus rolls out special plans for Virgin Mobile customers ahead of brand shutdown

Posted: 30 May 2018 12:48 pm

Optus plans to make the transition from Virgin Mobile as smooth as possible for affected Australians.

Last week, Optus revealed that it would be phasing out its subsidiary Virgin Mobile over the next two years. This news came as quite a shock to many Virgin Mobile customers, but Optus has today softened the blow slightly by announcing a range of support options for Virgin customers wanting to stick with the Optus network.

Current Virgin Mobile customers will be offered specially tailored plans that Optus claims will minimise the impact of the transition. These plans will offer similar services to those already offered by Virgin Mobile, hopefully making the switch as trouble free as possible.

If you're a Virgin Mobile customer, you don't have to do anything just yet. Virgin intends on sticking around for the next couple of years, though it will stop selling new and upgraded mobile services after 15 June 2018. Around that time, all retail Virgin Mobile stores will also close their doors, so any support issues you might have will need to be handled online or over the phone.

Existing Virgin Mobile customers can check out Optus's special plans by visiting this page and entering their current Virgin Mobile phone number.

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