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What you need to know about Optus business broadband plans
For companies with less than 150 employees, Optus offers business-focused broadband plans delivered over ADSL, cable and NBN technologies. These "Ultra Office" plans are all available on both 24-month and no-lock-in, month-to-month contracts. The month-to-month contract incurs an additional set-up fee the 24-month contract doesn’t.
Ultra Office plans come bundled with both a broadband service and a phone service, and unlike its home broadband plans, they are not available as a standalone broadband package. Also included is a Business Care support program, which offers a 24/7 live chat service with a support team for cable and NBN customers, fast-tracked customer support and face-to-face advice from business experts at Yes Optus stores and Optus Business Centres. As with most business broadband plans, you'll need a valid ABN or ACN to sign up for a Made For Business plan.
Regular Optus Ultra and Ultra Entertainment broadband plans are also available to businesses, though they don't come with any of the business-oriented support benefits found in the Ultra Office plans.
For companies with more than 150 employees, or organisations looking for a more comprehensive broadband solution, Optus offers custom-tailored broadband plans available only by contacting Optus directly.
What are the different Optus business broadband plans?
Optus offers a single Ultra Office broadband plan designed specifically for small businesses. This plan includes unlimited monthly data, phone line rental and unlimited standard local, national and Australian mobile calls every month.
Internet speeds differ depending on whether you're signing up for an ADSL, cable or NBN plan. On ADSL, the maximum speed available is 20Mbps, but this can vary depending on the distance between your place of business and your nearest telephone exchange. On cable, the default speed is 30Mbps, with an option to upgrade to 100Mbps. NBN, meanwhile, comes with a Standard Plus (nbn50) connection by default, which you can boost to Premium (nbn100) by purchasing an optional speed pack.
For all new customers, the Optus Ultra Office plan also comes with a complimentary Sagemcom AC Wi-Fi modem.
How much do Optus business broadband plans cost?
Regardless of the connection technology or the contract length, the Optus Ultra Office broadband plan is priced at a month. If you sign up for a month-to-month contract, you'll also have to pay a one-off $200 setup fee. Optus waives this fee on 24-month contracts. Be aware, though, that if you want to terminate your 24-month contract before the two years is up, you'll be slugged with an early cancellation fee of up to $550. This fee decreases the less time you have remaining on your contract.
If you're looking to increase the speed of your cable or NBN connection on a Made For Business plan, upgrading to a Premium NBN connection will set you back an extra $30 a month, while upgrading to a 100Mbps cable connection will cost you a similar $30 extra a month.
Optus also offers an optional international call pack for its Ultra Office plans, useful for businesses that deal with a lot of overseas clients. For an extra $10 a month, the World Saver Ultimate pack gets you unlimited calls to standard landlines in 25 select countries along with unlimited mobile calls to seven of those countries.
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Matt Sayer is a technology writer and editorial engineer for Finder, combining industry expertise with data-driven solutions to help people make better decisions. His extensive portfolio spans investigative reporting on the roll-out of 5G, statistical analysis on the legacy of E3 and guides for popular products like mobile phones and smart speakers. Matt has a Bachelor of Computer Science from RMIT University and is passionate about finding ways that technology can better our lives.
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