Receive Free shipping
Get free shipping on orders over $50 at Onsport
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|23 Jul 2015||Receive Free shipping||********|
OnSport is one of Australia's online sports stores. They are determined to provide every Australian a unique online shopping experience and offer a huge variety of authentic, genuine and top quality sportswear for men and women at very competitive prices.
The range at OnSport includes swimwear, activewear, sports leisure apparel, fitness apparel, running shoes, supporter gear, sports compression, accessories, exercise equipments and a lot more.
OnSport have formed a partnership with Australia Post; if you place an order above $50, OnSport offers a fast and free delivery at your doorstep. Your order is usually dispatched within 1 to 3 business days after you place an order with OnSport. However, it takes about 3 to 6 business days for all the orders to be delivered within Australia.
The delivery time will be substantially longer than the expected time frame as mentioned above, for remote areas of Australia due to limited delivery services in those areas. OnSport delivers orders in remote areas through domestic eParcel instead of delivering it via express post.
For orders under $50, a delivery cost of $9 will be charged to any order within Australia. OnSport also advise its customers about the delivery options and related costs if there is an exception to standard rates for products that are heavy and ordered in bulk. OnSport only ship internationally to New Zealand.
However, delivery time for the following brands will be 2 to 4 additional business days; ISC, the Fitness Generation, Reebok Fitness, Canterbury, KooGa, Infiniti Fitness, Adidas Fitness and classic sportswear (NSW State of Origin, Retro / Heritage Jerseys).
You can return the items purchased from OnSport within 21 days from the date you place your order online. It is a very reasonable time frame to return a product as compared to the time frame given by other retailers in the market. You can return a product to OnSport if it does not fit you properly or if you change your mind but the product should be returned in its original packaging and in its original condition to meet the criteria of a returned product. Moreover, the product you return was previously received by you at your delivery address and original stickers and labels should be attached to it.
A free return policy for orders above $75 can only be used once. There are no multiple free returns. You can return the item multiple times according to returns policy but the cost of multiple returns or re-sending will be your responsibility.
If you wish to exchange the product for a different style or size, you will be responsible to bear the cost of shipping the returned product. If a substitute product is of higher price, you are required to pay the difference and if a substitute product is of lower price than the original purchase, you will be given the partial refund for exchanging a product.
The refund you are eligible to receive is the advertised price of a product at the time of the original transaction, reduced by any discount applied to the purchase. Refunds are processed within 10 days from the date when the returned goods are received by OnSport.
If you claim that the product is damaged, OnSport will refund you or will send you the replacement without charging you any shipping costs after inspecting the product for default or damage. However, if no damage is found, you are responsible to pay for the returns.
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