NSW Digital Driver Licence guide
Here's how you can get your free digital driver's licence.
We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!
NSW road users can now create a Digital Driver Licence (DDL), for free. This guide tells you what you need to know.
Why set up a digital driver's licence?
- It's free. You don't have to pay anything to get your DDL.
- It updates in real time. Address and detail changes are updated in real time. When you renew your licence, you don't need to wait for a plastic card to arrive in the post.
- It's widely accepted. You can show your phone as proof of ID or age at many different venues.
- It has a QR code. This makes scanning a breeze for licence checkers.
- Sign in to registered clubs. Some venues will let you use the temporary membership feature to sign in to registered clubs.
- It's secure. Premier Gladys Berejiklian told the press that she was confident it was "completely secure". In addition to any cyber safeguards put in place by Service NSW, the app is also protected by your phone's in-built safety features.
- It shows you other driving info. The app also contains your demerit points and any fines you've received.
- It works offline. As long as you stay signed in to the app, it will work where there's no Internet available.
- It takes some of the hassle out of life. At the press launch event, Berejiklian explained how the app is designed to "make life easier" for citizens of NSW.
How to set-up a NSW Digital Driver Licence
1. Download the Service NSW app. You'll find it on the App Store and the Google Play marketplace. The minimum supported operating systems are iOS12 or Android 6.x (Marshmallow).
2. Log in. You'll need a MyServiceNSW account, connected to Roads in order to access your digital licence.
3. Follow the on-screen prompts.
4. Use your digital licence.
This video from Service NSW guides you through the process.
Cautions for using a DDL
Though the NSW Police, pubs and other places will accept your digital licence as an official form of identification, there are a few things you must be aware of:
- As you know, it is illegal to handle a mobile phone while driving. Transport for NSW also states it is illegal to access your digital licence, even when parked unless a police offer asks to see it. Wait until directed to do so, rather than presuming the officer will ask to see it.
- Service NSW has a warning for drivers. It says you must ensure your device's screen is not cracked and that the battery is charged. If your phone is damaged, it could be refused. If it's flat, obviously your licence is no longer accessible. Consequently, you should always carry your plastic card with you, especially when travelling in other states or abroad. Having the card as a backup will also be handy should you lose your phone (unless you have a wallet case). Failing to present your licence can result in a penalty.
- It might not work the first time. In our experience, QR code scanners need you to turn up the brightness or adjust the angle of your device occasionally.
- It might not be recognised in other states and territories.
Places you can use your DDL
Many businesses should recognise DDLs, though Service NSW points out it might take a while before venues universally accept them. That includes hotels and petrol stations.
Anywhere you might need to prove your age (to purchase alcohol or tobacco products for example), should accept them as a legal form of ID.
What to do if asked to handover your licence?
As this video shows, showing your licence is as easy as using a plastic card.
Recent car reviews
- MG ZST Review
- 2021 Toyota GR Yaris review
- Nissan Navara N-Trek Warrior review
- Peugeot 508 GT review
- Jeep Compass Night Eagle review
More guides on Finder
The best PlayStation 2 games of all time
Sony’s PlayStation 2 changed the gaming world back in the year 2000, but right now, what are the must-have and must-play games on the platform?
Finder Daily Deals: The 5 best online deals in Australia today
Today's best Finder Daily deals include: Huge men's sneaker sale, 40% off Ray-Bans sunglasses, 47% off Apple iPhone XS.
How to choose a camping chair: Buyer’s guide
From weight, material, features and frame to denier, recline, padding and comfort, there's plenty to think about when buying a camping chair.
Where to watch My Name Is Earl online in Australia
He’s just trying to be a better person.
Where to watch Coyote Ugly online in Australia
At Coyote Ugly, the party never ends.
Where to watch Pretty Woman online in Australia
A girl walks into a man’s life… and steals his heart.
Where to watch Juno online in Australia
There will be unexpected bumps on the road to growing up.
Where to watch Braveheart online in Australia
Every man dies. Not every man really lives.
Where to watch The Shape of Water online in Australia
Sally Hawkins shines in this remarkable fantasy drama.
Where to watch Little Miss Sunshine online in Australia
This family puts the fun back in dysfunctional.
Ask an Expert