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Coronavirus in Queensland: Financial help and advice

Find information on QLD stimulus packages, border closures, travel restrictions, business shutdowns and more.

warningWe’re working hard to provide the latest information on government announcements, stimulus packages and support for Australians across the country. However, the situation is developing constantly, so always check your local state’s government website for more details.

This guide contains information about coronavirus in the state of Queensland. We're updating it with the latest government announcements when possible. For more information, check out the Queensland government website.

Queensland state stimulus package

On 24 March 2020, the Premier of Queensland, Annastacia Palaszczuk, announced a $4 billion relief package. The QLD government also announced a $27.25 million Immediate Industry Recovery Package to help local businesses and government.

Here's what the stimulus package includes:

Businesses and workers

  • $2.5 billion to support workers and businesses.
  • Up to $500 million to help those who lose their jobs with retraining and transitions into other jobs.
  • $1.1 million to help small businesses and small to medium enterprises (SMEs) gain new opportunities.
  • Payroll tax refunds of $740 million and payroll tax deferrals until the end of 2020 for COVID-19 affected businesses.
  • $500 million in loans to support Queensland businesses including loans up to $250,000 that are interest-free for the first 12 months.
  • Grants to support the fishing industry, three-month extensions of the catch area for tropical rock lobster and a temporary waiver of fishing boat licence fees and quota fees.
  • Fee relief for tourism operators including application fee waivers for eligible liquor licences, registration and fee waivers for tour operators, rebates for marina charges and referrals for tourism lease rent payments.
  • New marketing campaigns with Tourism Australia to promote Queensland tourism.

On 30 March 2020 the federal government announced a national JobKeeper payment to support businesses and workers. Business owners can also apply for the government's new JobKeeper payment, which will provide the business with wage subsidies for up to six months in exchange for the business keeping staff employed. To see if you're eligible and learn how it works, read the full guide on the new JobKeeper payment.

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  • $300 million to support households
  • $200 rebate for utility bills for all QLD households.
On 25 March 2020 the state government announced $27.7 million for a housing and homelessness plan, which would include:
  • Safe accommodation for vulnerable and homeless Queenslanders who need to self-isolate
  • Support for homelessness service providers, including funding to cover replacement staff
  • Cleaning of shelters and funding for personal protective equipment (PPE)
  • Expanded access to private market support products for people facing economic hardship due to coronavirus


  • $1.2 billion to strengthen the QLD health system
  • Expansion of fever clinics, emergency departments, acute care services and services for our remote communities.


  • $1 million to help increase student counselling and support services for students

Queensland government contact information

Loan information:

Payroll tax deferral information:

Queensland government: 13 QGOV (13 74 68)

Small business hotline: 1300 654 687

Department of Agriculture and Fisheries: 13 25 23

School closures

At the start of Term 2 on Monday 20 April, all Queensland state schools reopened for on-site learning for all students.

Business closures

On June 1 2020, the Queensland government commenced Stage 2 of reopening. The following business can operate, as long as they abide by public health rules and physical distancing guidelines:

  • Restaurants and cafes
  • Pubs
  • Registered or licensed clubs and RSL Clubs
  • Hotels and casinos (no gaming)
  • Gyms, health clubs and yoga and dance studios
  • Beauty salons, nail salons and spas
  • Tattoo parlours
  • Museums and galleries
  • Places of worship
  • Community sports clubs
  • Cinemas
  • Zoos, amusement parks and arcades
  • Theatres, arenas and concert venues

Travel limitations

Domestic travel

Queensland residents can travel within Queensland without restrictions.

However, anyone entering Queensland from another state must be self-quarantined in a Government-run facility or an appointed hotel for 14 days.

Overseas travel

From 29 March 2020, all non-essential travellers from overseas arriving in QLD must be self-quarantined in a Government-run facility or an appointed hotel for 14 days.

Health support

The QLD government recommends immediate testing for anyone with any of the following symptoms:

  • Fever
  • Cough
  • Runny nose
  • Sore throat
  • Shortness of breath
  • Fatigue

For further advice, call your GP or 13HEALTH on 13 43 25 84.

State measures for tracking COVID-19 cases

The QLD government has established a dedicated law enforcement team to help with contact-tracing and and quarantining requirements for people who have been diagnosed with coronavirus or who are known contacts.

"They will also lead the enforcement of people who have been ordered to quarantine, making sure they stay inside their homes, to protect others and slow the spread of coronavirus," Premier Annastacia Palaszczuk said in a statement on 31 March 2020.

"The vast majority are doing the right thing and following the rules, but we need to ensure there's 100% compliance."

Mental health support

If you're feeling anxious or struggling with your mental health, the following organisations can help.

  • Lifeline Australia (13 11 14) offers crisis support services and short-term support for those who are having difficulty coping or staying safe.
  • Kids Helpline (1800 551 800) offers free and confidential counselling services for young people aged 5 to 25 years, both online and over the phone.
  • QLD Mental Health Line (1300 642 255) offers confidential mental health telephone services for Queenslanders.

More information about financial support

If your job, business or income has been impacted by the coronavirus, check out some of our guides below:

More guides on Finder

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4 Responses

    Default Gravatar
    queenslandApril 8, 2020

    Queensland student request for fees rebate for online courses against regular courses to help student against financial trouble.

      FitzApril 9, 2020Finder


      Thanks for reaching out to Finder.

      Regarding your query about a request for a rebate of fees since most of the schools transitioned from face-to-face courses to online instruction, that might help you out from financial trouble, I suggest that it would be best to check your school’s website for resources and contact information. Your school’s verified social media accounts also may be a good source for the latest information about how to contact your school during this time.

      If you are looking for financial aid as a student, you may want to consider checking Youth Allowance.

      To get this you must be 1 of the following:

      -18 to 24 and studying full time
      -16 to 17, studying full time and either independent or needing to live away from home to study
      -16 to 17, studying full time and have completed year 12 or equivalent
      -16 to 24 and doing a full-time Australian Apprenticeship.

      You may check what are aids you are eligible using the Centrelink’ Payment and Service Finder. Simply, choose the appropriate options for you.

      I hope this helps. Feel free to reach out to us should you have any questions or clarifications.


    Default Gravatar
    marianneApril 4, 2020

    If husband and spouse both have concession cards do they both receive the stimulus $750 each

      FitzApril 6, 2020Finder

      Hi Marianne,

      Thanks for reaching out to Finder.

      Regarding your question, if a husband and wife both have a concession card, will they be both eligible to get the stimulus package amounting to $750?

      Yes, both will receive the stimulus package amounting to $750 as long as you were in receipt of an eligible payment or who held an eligible concession card.
      The Australian government announced an economic stimulus package in response to the coronavirus (COVID-19) pandemic. There would be two $750 lump sum payments for recipients of certain social security and veterans’ payments and certain concession cardholders. In the first and second packages: one payment to be paid from 31 March 2020 and one payment to be paid from 13 July 2020. The second $750 payment will exclude some recipients of the first payment. This excluded group will instead receive a payment known as the Coronavirus Supplement or COVID-19 Supplement.

      For more information, you can visit this government page about COVID-19 Economic Response.

      I hope this helps. Feel free to reach out to us should you have any questions.


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