How to Setup and Watch Netflix Australia on Apple TV

Information verified correct on October 25th, 2016

Learn how to setup Netflix on your Apple TV for even more great content.x472APPLETV-o_remotecrop4

Netflix has arrived in Australia, and they’re the latest big name to partner with Apple. Apple TV viewers can now watch Netflix content on the living room TV and on mobile devices.

Content on Netflix ranges from the classics, all the way to the recent Hollywood Blockbusters, to TV shows like House of Cards and Orange is the New Black.

Your Apple TV can also help you organise the huge catalogue of streaming content from Netflix, to help you navigate through your titles.

Now that there’s no need to use an overseas address to access Netflix, it’s pretty easy to setup and watch Netflix on Apple TV. Here’s how to do it.

Want all the TV shows and movies? You can get a free trial with each of the streaming internet tv providers below:

About Apple TV

The price for Apple TV starts from $69. You can buy it online through the official Apple store, in store or by calling Apple.

How to set up Apple TV (3rd gen)

  1. Connect your Apple TV to your television and power. Wait until your Apple TV shows the setup screen.
  2. Unlock your iOS device and make sure that Bluetooth is turned on. Ensure that you're connected to the WiFi network that you would like to use with your Apple TV.
  3. Wait for the prompts to appear on your iOS device and Apple TV.
  4. Log in with your Apple ID details.
  5. The configuration will start automatically.
  6. Once ready, you can start using your Apple TV!

Where can I purchase Apple TV?

You can purchase Apple TV directly from Apple's online store by clicking the link below.

The new Apple TV (2015) from Apple

It might not look much different on the outside, but 2015's Apple TV is packed with awesome new features, like voice control, a touch-sensitive remote and gaming.

View details

How to connect your Apple TV to your Netflix account

Once you’ve setup your Apple TV it’s just a case of navigating to Netflix from the Apple TV home screen. If you already have a Netflix membership, you can sign in with your Netflix email and password. Once you sign-in, you’re connected to Netflix and you can start watching Netflix on your Apple TV.

If you’re not a member, you must join Netflix before you can start watching TV and movies on your Apple TV. You can join online. There are three plans to choose from, a basic, standard and premium membership. Prices start from $8.99 per month.

Read more about Netflix prices and plans here.

Once your Netflix subscription has been confirmed, you can log in and watch Netflix on your Apple TV.

What regions is Netflix available for on Apple TV?

See the map below for a list of countries that are available for Netflix on Apple TV.

Screenshot 2015-03-26 14.03.12

What's the resolution for Netflix on Apple TV?

Generally the devices are capable of streaming Netflix in HD depending on your Internet connection. With a good internet connection, Netflix will play in its maximum supported resolution.

Subtitles and audio

You can find the subtitles and captions displayed in the lower half of the screen. To save or adjust your settlings, play the TV show or movie for at least five minutes and your preferences will be set. To change your actual subtitles appearance settings, you need to log into your Netflix account and change them through there.

Frequently asked questions

Are you having trouble watching Netflix on your Apple TV? Check these FAQs for solutions to common problems.

What can I do if I can’t connect to Netflix?

If you’re having trouble connecting your Apple TV to Netflix, try the following.

  • Reset your AppleTV. Unplug it from the wall for 15 seconds.
  • Test the internet network from the settings menu on your Apple TV.
  • Check for Apple TV software updates.
  • Close and reopen the Netflix application.

How do I connect my Apple TV?

You need three things to connect your Apple TV. You need:

  • A high definition television
  • A broadband connection
  • An iTunes account

Just connect the cords from your Apple TV unit to your television. You may need to purchase a HDMI cable as this may not be supplied when you buy your Apple TV. On your television, navigate to the input source of the Apple TV.

What if I want to change my Netflix membership?

You can downgrade or upgrade your Netflix plan at any time.

I can’t hear any sound when I watch Netflix on my Apple TV?

This could be because of a problem with the content you’re trying to watch or with the connection to your speakers. Try to watch another show. If the problem continues check the connections and also adjust the audio settings. Enable Dolby surround sound.

Why can’t I see the Netflix APP on my Apple TV?

It may be the case that the Netflix APP has been hidden or moved by the iOS. Have a look to see whether the icon is hidden — check the Apple TV troubleshooting for detailed instructions on how to do this — and most importantly make sure your Apple TV software is up to date.

Why does Netflix keep crashing?

Try the following: make sure all software is up to date, try unplugging everything for 30 seconds and reset the settings on your Apple TV.

What do you mean use an overseas address?

Before Netflix came to Australia, people used to hack the registration system by using a United States post code or address instead of an Australian address. This let them watch Netflix before it was released in Australia.

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70 Responses to How to Setup and Watch Netflix Australia on Apple TV

  1. Default Gravatar
    Jill | October 19, 2016

    I cannot get my apple tv to work
    I have tried reset all settings, restart, unplugged the box nothing is working

    • Staff
      Harold | October 19, 2016

      Hello Jill,

      We understand your concern and we are glad to help you.

      For the basic setup you need three things to connect your Apple TV. You need:
      - A high definition television
      - A broadband connection
      - An iTunes account
      Just connect the cords from your Apple TV unit to your television. You may need to purchase a HDMI cable as this may not be supplied when you buy your Apple TV. On your television, navigate to the input source of the Apple TV.

      If you are still unable to connect your Apple TV it’s best to contact their technical support to for proper guidance on a technical matters.


  2. Default Gravatar
    Sylvia | June 30, 2016

    Hi there
    I have accidentally signed right out of Netflix at the house where I am house sitting
    I have all the details and tried to log in again, however I am only getting a black screen on Netflix

    I was going to follow your rest info but when I go into settings, I can’t seem to find the reset option

    • Staff
      Alex | July 7, 2016

      Hi Sylvia,

      In the case of resetting, it’s within the settings application of the Apple TV itself, not the Netflix app.

      Hold down the menu button on your Apple TV remote
      Select Settings (the gear shaped icon, usually to the far right on the main Apple TV display)
      Then General
      Now select Reset and Reset All Settings
      Select confirm

      Please note that this will log you out of all accounts, so you will have to perform setup anew if you do this.



  3. Default Gravatar
    Danny | May 25, 2016

    On Apple TV box, how do I change accounts, mine goes back to the home screen but won’t give me the option to change accounts

    • Staff
      Brodie | May 27, 2016

      Hi Danny,

      You’ll have to sign out of your current account and sign back in again with the other. To do this, follow these steps:

    • Hold down the menu button on your Apple TV remote
    • Select Settings
    • Then General
    • Now select Reset and Reset All Settings
    • Select confirm

      That’s it. Now you should be able to log in again using a different account.


  • Default Gravatar
    casey | May 24, 2016

    I am unable to get netflix just keeps telling me no signal

    • Staff
      Brodie | May 27, 2016

      Hi Casey,

      Apple TV’s Netflix app can be a bit of a pain. I would recommend turning your Apple TV off and on again. If that doesn’t help, I would test the strength of your internet connection with Ookla Speedtest. The minimum recommended speed for Netflix is 1.5Mbps, if you’re not getting that you should check when your property is getting the NBN using our tracker.


  • Default Gravatar
    Nallac | April 30, 2016

    Selected Netflix via Apple TV and initially started the process of one month free membership with my own Apple ID. Chose not to go ahead so selected sign out which closes Netflix. However Netflix continues to open at this sign out screen on reopening (even after restarting the Apple TV ) and so doesn’t allow us to sign in to our Netflix paid account (that has a different Apple ID username). What do I do now??

    • Staff
      Brodie | May 6, 2016

      Hi Nallac,

      If it’s not too much trouble, I would suggest resetting your Apple TV’s settings. You can do this by following the steps below:

    • Return to the home screen by holding down the Menu button on the Apple TV remote.
    • Open Settings.
    • Select General.
    • Select Reset.
    • Select Reset All Settings.
  • Default Gravatar
    Daniel | May 26, 2016

    Hi just wondering I have a 4 gem apply Rv that I currently watch Netflix on but the rest of my family has there own Apple TV 2nd gen I think and want to sign into my Netflix account onto that Apple TV as well as I have the 2 screens deal but once I open the app it ask to start free trial or sign out so I choose to sign outage it closes the app so I reopen it and it comes back up with the same screen again all I want to do is get Netflix to work on there apply tv without having to wipe the apply tv and sing the Apple TV into my account completely is there a way round this so that Netflix can be sign into my account and the Apple TV still being the rest of the family’s Apple TV

  • Staff
    Alex | May 31, 2016

    Hi Daniel,

    There should be an option on the initial Netflix sign-in screen to indeed sign-in from a fresh account having signed in. If you’re certain you’re on one of Netflix’s multi-screen deals I’d suggest restarting the Apple TV entirely and trying to sign in then, just in case it’s not clearing whatever sign in credentials have been used previously. Other than that, perhaps contacting Netflix support would be wise to check that they’re giving you the correct deal you’re paying for.



  • Default Gravatar
    Emily | April 17, 2016

    One of the children setup my Netflix and iTunes account, however with the iTunes account, they put in their details (I wasn’t aware of this until I tried to setup my own iTunes account) – I cant delete their details and I want to set up my own iTunes account, does it matter that there are two iTunes accounts and how do I set up my own and connect to my apple tv as I would like to rent my own selection of movies as well??

    • Staff
      Brodie | April 18, 2016

      Hi Emily,

      I would recommend deleting your son’s Apple ID from the handset and creating your own. To do this, open Settings and go to iTunes and App Store. Tap the email address field at the top of the screen. An Apple ID management window will pop up, click Sign Out. Then sign in again by creating your own Apple ID and password.

      Alternatively, you can perform a factory reset (NOTE: This will delete all photos and files on the handset).

      To do this, tap General, then Reset and select Erase All Content and Settings. You will be asked to enter the password your son created, which will allow you to wipe the phone and start fresh.

      Hope that helps,

  • Default Gravatar
    jodie | April 10, 2016

    Trying to search genre off menu
    on Apple Tv an error comes up stating

    “Were having trouble accessing these titles for you right now Please try again later(ATV-ui510-2)”
    Please help thanks

    • Staff
      Brodie | April 11, 2016

      Hi Jodie,

      This is a fairly common issue with Netflix on Apple TV. My first suggestion would be resetting your device by unplugging it and waiting for 15 seconds before reconnecting.

      Let me know if that helps,

  • Default Gravatar
    Leigh | April 2, 2016

    Do you need the Internet to have Netflix with Apple tv

    • Staff
      Brodie | April 4, 2016

      Hi Leigh,

      Yes, you will need an internet connection to stream Netflix. I would recommend checking your address using our nbn tracker to see whether you’re eligible for broadband through the NBN network.


  • Default Gravatar
    priscilla | March 24, 2016

    I cant remember my netflix sign in details

    • Staff
      Brodie | March 31, 2016

      Hi Priscilla,

      Your login name is the email address you used to sign up with. If you’ve forgotten your password, you can have it sent to your email address by clicking the forgot password link on this page.


  • Default Gravatar
    david | March 24, 2016

    im thinking of setting up Netflix at home; we have a Sony Bravio TV (not a smart TV) if we buy an Apple TV unit; do we need to go through our mobile phone if we have an existing modem
    (my phone is through work, so would prefer not to use it)
    hope you can help

    thank you

    • Staff
      Brodie | March 31, 2016

      Hi David,

      Apple TV works independently of your iPhone. So long as your Apple TV device is connected to your Wi-Fi, you won’t have to use your phone at all.


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