NAB Traveller Card
More info
Are you looking for a travel money card that lets you load up to 10 currencies with added security features? If so, the NAB Traveller Card may fit the bill.
With the NAB Traveller Card, you can hold multiple currencies on a single card. When you use this card to pay for purchases in local currencies, NAB does not charge any overseas transaction fees. It does not incur overseas ATM fees either. The NAB online banking platform lets you manage your account with ease, and there are ways to reload the card.
| Available Currencies | AUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD |
|---|---|
| Multiple Currencies on One Card | Yes |
| Number of Cards Issued | 2 |
| Minimum Load Amount | $50 |
| Maximum Load Amount | $45,000 |
| Maximum Annual Load Amount | $45,000 |
| 24 Hour ATM Cash Withdrawal Limit | $3,000 |
| 24 Hour POS Transaction Limit | $7,000 |
| Initial Load Fee | $0 |
|---|---|
| ATM Withdrawal Fee | $0 per withdrawal on international ATMs and $3.75 per withdrawal at any Australian ATMs |
| Reload Fee | $0 |
| Monthly Inactivity Fee after 12 months inactivity | $0 |
| Transaction Fee for Purchases | $0 |
| Balance Enquiries | $0 |
| Card Replacement Fee | $0 |
| Currency Conversion Fee | 4% |
| Negative Balance Fee | $0 |
| Available To Temporary Residents | No |
|---|
Currencies and loading funds
Which currencies can I load on the card?
The NAB Traveller Card lets you load up to 10 different currencies at the same time. When you travel to a country whose currency the card supports, and if you have funds in that currency, the card uses the required currency automatically.
Supported currencies
The currencies this travel money card supports include:
- Australian dollars (AUD)
- US dollars (USD)
- Great British pounds (GBP)
- Euros (EUR)
- Canadian dollars (CAD)
- New Zealand dollars (NZD)
- Japanese yen (JPY)
- Singapore dollars (SGD)
- Hong Kong dollars (HKD)
- Thai baht (THB)
Exchange rates
By locking in exchange rates when you load funds, you know exactly how much money you have in any given currency, and you can take advantage of more favourable rates than might be available when you actually travel. Live exchange rates will apply if you make a transaction in a currency you haven't preloaded on the card.
How to load funds on the card
You can load Australian dollars onto your NAB Traveller Card in any of the three following ways:
- Internet banking. You can use NAB Internet Banking to load funds from your linked NAB accounts.
- BPAY. You’ll need the biller code 195016 and your 16-digit card number to complete the transfer via BPAY. These will take two to three business days to appear on your card.
- In branch. You can load funds in branch and they’ll be available to use immediately. Make sure to have your NAB Traveller Card and valid photo ID.
Using the card
The NAB Travel Money card uses MasterCard, and hence is widely accepted. You can use this card with withdraw money from ATMs and to make payments at stores and restaurants. All you have to do is look for the MasterCard symbol. This card can also come in handy if you want to shop at international websites and pay in their local currencies. You cannot use this card in some countries that are subject to economic and/or trade sanctions. These include Cuba, North Korea, Iran, Syria and Sudan. If your use the card to pay in an unsupported currency, or if you don’t have enough funds in the required currency, the card makes use of a default currency order of priority to process payments. The order is:
- AUD
- USD
- GBP
- EUR
- CAD
- NZD
- JPY
- SGD
- HKD
- THB
How much will the card cost me?
The bank charges fees in Australian dollars, unless it specifies otherwise. If you don’t have enough funds to cover the fees in a required currency, the card draws the amount from another currency in accordance to the currency order of priority. Here is the fee structure of the NAB Traveller Card.
| Fees for using the NAB Traveller Card | |
|---|---|
| Initial card load fee at a branch | $0 |
| NAB Internet banking, NAB branch, and BPAY reload fee | $0 |
| ATM withdrawal fees | $0 per withdrawal on international ATMs and $3.75 per withdrawal at any Australian ATMs(local ATM operator fees may apply) |
| ATM balance enquiry fee | $0 for balance checks from domestic and international ATMs |
| Overseas Point of Sale (POS) fee | $0 (some operators may charge a fee) |
| Monthly inactivity fee | $0 |
| Foreign currency conversion fee | 4% of the total transaction value (charged when you pay in a currency not supported by the card, or if you don’t have adequate funds in the required currency) |
Managing your card
With round-the-clock access to the bank’s online platform, you can easily manage your NAB Travel Money card.
- Ordering your card. To purchase the Traveller Card you have to visit your nearest NAB branch. If you don’t know where one is, you can visit the NAB website and use its branch locator tool.
- Activating your card. Both, the primary and secondary card come activated when you receive them, as do their PINs. You can find the expiry date of the card on the front, after which the card deactivates automatically.
- Loading funds on your card
- Initial load. To load money onto the card, you can pay using cash or transfer funds from an eligible NAB transaction account.The funds become available for use immediately. The minimum amount you can load is $50 or its equivalent in another currency. The maximum is $45,000.
- Reload. You can reload your card by visiting an NAB branch, online or via BPAY. If you reload funds using BPAY, it can take 2-3 business days before the funds become available. The maximum amount you can reload through BPAY in a single day is $25,000.
Managing your card online
The NAB online banking platform gives you an easy way to manage your card. You can login to the secure system to go through your transaction history, review balances, reload your card as well as transfer funds from one currency to another.
Security
Each card is CHIP protected and has its own 4-digit PIN. In case your card is lost or stolen, you’ll also receive a complimentary secondary card to keep as a backup. If you lose both cards, NAB will send you a replacement at no cost. If you need to report a lost or stolen card or fraudulent activity on your card, you can contact card services from 24/7 anywhere around the world. See the website for the free to call emergency numbers you’ll need depending where you’re located.
Back to topHighlights and drawbacks
- No international ATM fees. Unlike many travel cards on the market, the NAB Traveller Card doesn’t charge for overseas ATM withdrawals.
- Multiple currencies. You can access a variety of foreign currencies to pay with convenience and avoid currency conversion costs overseas.
- Inactivity fee. NAB Traveller Card does not charge monthly inactivity fees.
- Missing some currencies. The Traveller Card doesn’t let you hold Vietnamese dong or Emirati Dirhams, which a few Australian prepaid cards now do.
- Currency conversion fee. If you make a purchase in an unsupported or unloaded currency, you’ll be stung with a currency conversion fee of 4% of the total transaction value.
If I have money left on my card when I’m back in Australia, can I change to another currency back home?
Hi Patricia,
Thanks for your question.
Yes, you can change it from one currency to another, however, the NAB Currency to Currency foreign exchange rate will apply. You can do this by logging into the online card services tool My Account, or by calling card services.
I hope this helps.
Cheers,
Liezl
Can I purchase a card for a friend as a gift?
Hi there,
Thanks for your question.
We cannot really say if you can give this card as a gift. I suggest you confirm this with NAB by calling their cards services. You’ll have to take in consideration though that when you purchase NAB traveller card at the branch, they’ll ask for an identification and Australian residential address and it will be registered under your name.
Further, as indicated in NAB Traveller card’s PDS you are generally responsible for all transactions authorised by use of the Cards, PINs, Card Details or undertaken by another person with your knowledge and/or consent.
I hope this helps.
Cheers,
Liezl
I’m traveling to Japan next month and there is a conversion rate to load money on the card. To cash in money after my trip is there a second conversion rate to be paid.
Hi Ron,
Thank you for your inquiry.
One of the advantages of locking-in a currency onto your NAB Traveller Card (other than AUD), for instance, you have locked-in Japanese Yen (JPY) prior to your trip, by the time you withdraw money from an ATM in Japan, the live exchange rate will no longer be applied at that time. So no more second conversion because you can automatically withdraw JPY from the machine.
Cheers,
May
When loading card is it best to use euros or aud and the bank will convert?
Hi Rayl3ne,
Thank you for your inquiry.
Unfortunately, we cannot recommend what is best for you. Our company finder.com.au is a financial comparison website and general information service designed to help consumers to make a better decision. Please note we do not represent any company we feature on our pages.
NAB Traveller Card lets you load up to 10 different currencies (as listed on this page) at the same time. When you travel to a country whose currency the card supports, and if you have funds in that currency, the card uses the required currency automatically.
By locking in exchange rates when you load funds, you know exactly how much money you have in any given currency, and you can take advantage of more favourable rates than might be available when you actually travel. Live exchange rates will apply if you make a transaction in a currency you haven’t preloaded on the card.
I hope this information has helped.
Cheers,
Harold
Which currency should I accept as default and is this easy to change?
Hi Richard,
Thank you for your inquiry.
Typically, if you use the card to pay in an unsupported currency, or if you don’t have enough funds in the required currency, the card makes use of a default currency order of priority to process payments. The order is:
AUD
USD
GBP
EUR
CAD
NZD
JPY
SGD
HKD
THB
I hope this information has helped.
Cheers,
Harold
Can I get a card immediately or is there a waiting period?
Hi Marie,
Thanks for your question.
There’s no waiting period. You can visit any NAB branch and request for a card.
Kind regards,
Liezl
If I have cheques in GBP, would I be able to deposit them onto a traveller card? (to USD?)
If so, would I be charged a foreign transaction fee? What would that be?
And would there be a minimum that the GBP cheques would have to be to deposit and what would that be?
Thanks in advance
Hi Sophie,
Thank you for your inquiry.
1. If I have cheques in GBP, would I be able to deposit them onto a traveller card? (to USD?) ?
Answer – When loading at an Australian branch, you are required to bring along the money you wish to place on your card, your NAB Traveller Card, and valid photo ID. You can always clarify the information from the provider.
2. If so, would I be charged a foreign transaction fee? What would that be?
Answer – For foreign currency conversion fee a 4% of the total transaction value (charged when you pay in a currency not supported by the card, or if you don’t have adequate funds in the required currency)
3. And would there be a minimum that the GBP cheques would have to be to deposit and what would that be?
Answer – The minimum amount you can load is $50 or its equivalent in another currency. The maximum is $45,000.
I hope this information has helped.
Cheers,
Harold
Hi. Where can I see the currency conversion rates for the card? Because I’m assuming the rates are going to be changed slightly so NAB makes some money on the transaction… thanks.
Hi T,
Thank you for your inquiry.
With the NAB Traveller Card, the currency conversions are calculated using MasterCard foreign exchange rate and are subject to the NAB Foreign currency conversion fee and the domestic ATM withdrawal fee. Please click on the “Go to site” button to view the NAB Traveller Card terms and conditions for fees.
Cheers,
May
Hi, I have a Nab Travel card, still valid, but I haven’t used it since 2014, it has a balance of 40cents. I’m travelling overseas soon & wish to use the card, but I have read that because I haven’t used the card for more than 12 months, I will be charged $4 monthly fee. Is that one $4 or each month I haven’t used it?
Hi Lyn,
Thank you for your inquiry.
With NAB Traveller Card, you won’t get charged a monthly inactivity fee. So long your card is still valid, you can still use it.
Cheers,
May
What are the fees charged for atm withdrawals.
Hi Susan,
Thanks for your question.
NAB Traveller Card charges $0 per withdrawal on international ATMs and $3.75 per withdrawal at any Australian ATMs.
Cheers,
Anndy