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If you're looking to turn visitors to your website into paying customers, then MyLiveChat is an option to think about. It's easy to get started with the live chat software, and there's a free option along with four paid-for plans to support your SME as it grows.
Use this review to learn more about the key features and pricing of MyLiveChat, to help you decide if the software's right for you.
MyLiveChat is a live chat and help desk software that's suited to meet the needs of small or medium-sized businesses. Simply choose a no-contract plan and you'll soon be able to chat in real-time with your website visitors and help solve any problems they may have.
The user-friendly software has a dashboard that's both intuitive to use and easy to organise, and you can tailor it to your requirements. What's more, MyLiveChat can be integrated with apps you already use in your business, such as Shopify and eBay.
You might decide to try out MyLiveChat's free plan before upgrading to take advantage of additional features, including email reports.
MyLiveChat's software is the creation of Canada-based CuteSoft Components Inc., who've been providing tech solutions to customers across the globe since 2003.
MyLiveChat has a simple plan structure, offering a total of five plans that all include the following:
Here's a breakdown of MyLiveChat's additional features for its paid tiers.
Note that all figures are stated in US Dollars and were correct as of 14 September 2020.
Starter | Basic | Corporate | Enterprise | |
---|---|---|---|---|
Monthly plan | $15 USD | $29 USD | $59 USD | $99 USD |
Support agents | 1 agent at a time | 2 agents at a time | 5 agents at a time | 10 agents at a time |
Added features |
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The term 'white label' essentially means that you can remove MyLiveChat's branding from your chat's interface.
MyLiveChat offers a simple, user-friendly software and a wide choice of plans that are suitable for small and growing businesses. It's important to compare your live chat options carefully so that you get what's right for your business based on your circumstances.
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