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Moss Bros offers free shipping but only on orders above AUD$250. Other orders will need to pay a shipping fee of $50 per order. Using standard delivery, you should receive your order within 5-10 working days. All items are dispatched from Moss Boss' warehouse in the UK. Most Australian deliveries are handled by TNT, TG, DHL and UPS.
You can track your order online using the tracking number that will be sent to your email upon confirmation of your order.
Moss Bros accepts returns, but all orders need to be returned within 28 days from the time they were dispatched. The customer will have to pay for all return costs and this may vary depending on the carrier you use. In order to return your order, you will need to get in touch with the Moss Bros customer service team for further instruction.
When returning your item, make sure that is returned with all original packaging and tags intact. If you receive the wrong order, Moss Bros will post the correct item to you, or offer a full refund if the item is no longer in stock.
Moss Bros was founded in London and still remains a UK-based store. This is an exclusive men’s clothing retailer that started out as a modest inception as a second hand retail, but has slowly developed into a force to reckoned with. Today, Moss Bros is one of the most recognisable sellers in the world of men’s fashion.
Moss Bros has more 137 stores in the UK. Its online store was established in 1999, which serves international clientele, including Australia.
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