Money Hack: Use your credit card concierge to get cheap flights

Sally McMullen 13 May 2017

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Save on First and Business Class flights with your American Express Platinum concierge.

Credit card concierges are like having your own personal assistant. They can help you with anything from booking accommodation, making restaurant reservations or sending flowers to a loved one. Plus, as a complimentary feature of many platinum cards, your concierge will do the hard work for you without charging any extra costs.

If you have an American Express Platinum charge card, though, you can enjoy all of this plus cheaper flights thanks to the help of your concierge.

The hack

American Express has its own Platinum Airline Privileges Program which offers competitive savings on First and Business Class fares with some of the world's leading airlines. Depending on the airline and destination, you can save up to 20% compared to the standard fares you'll expect from outside of the Platinum Travel Service. If you contact your concierge, they can help book your flights to take advantage of the Platinum Airline Privileges Program.

American Express has plenty of airline partners for you to choose from, so your concierge should be able to help you squeeze every penny no matter where you’re flying. You can browse the full list of partnered airlines below:

  • British Airways
  • Delta Air Lines
  • Emirates
  • Etihad Airways
  • Hawaiian Airlines
  • Japan Airlines
  • LAN Airlines
  • Malaysian Airlines
  • Qantas Airways
  • Qatar Airways
  • South African Airways
  • Singapore Airlines
  • United Airlines
  • Virgin Australia
To take advantage of the savings, make sure to purchase the flights through the Platinum Travel Service and pay for it with your Platinum card. Exactly how much you’ll save depends on availability and will vary according to the flight and airline you choose. However, from anecdotal evidence, we understand that you'll usually enjoy larger savings when you use the service to book domestic flights. However, you can still expect to save some coin on international flights too.

If you own an American Express Platinum card, you can get started by contacting your Platinum concierge over the phone with the number that’s listed on the back of your card or hitting them up via email on platinumtravel.au@service.americanexpress.com.

The travel perks don't end here, either. The Platinum card comes with a Platinum Fare Guarantee that offers price certainty on First and Business Class fares with selected airlines. If you do happen to find the same fare for cheaper anywhere else, AMEX will match it until 31 December 2017.

Cardholders can also enjoy a $300 travel credit that you can redeem for airfares, car hire or hotel bookings when you book through American Express Platinum Travel Credit bookings. Other travel perks you can expect include earning Membership Rewards as you spend, complimentary travel insurance, Priority Pass membership to access 1,000 international VIP airline lounges and invitations to the Virgin Australia airline lounge.

This card comes with a $1,200 p.a. annual fee, though, so you'd need to make sure you were getting full use of the card's extra features to justify the cost.

If you own the AMEX Platinum card or are in the market for some platinum plastic, the concierge service is an easy way to get some extra bang for your buck when spending with your credit card.


finder money hacks is a bi-weekly roundup of the latest tips and tricks to improve your finances. Check back every Wednesday and Saturday for new hacks.

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