Telstra Prepaid mobile phone plans

Information verified correct on December 8th, 2016

Telstra’s prepaid mobile plans give you the certainty of a fixed spend with options for larger quantities of data or longer expiry terms.

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QUICK GUIDE: Services - Costs - Extras - Pros & Cons

What services does Telstra offer?

Just as it does with its contract plans, Telstra’s prepaid mobile services operate on its Australia-wide 4G network. There’s no difference in terms of data speed or call quality for prepaid customers. Telstra’s network has the widest coverage of any provider in Australia, covering both metropolitan and regional areas of Australia.

Telstra’s prepaid plans do vary in terms of how long your prepaid credit lasts. Telstra’s Freedom Plus plans have a 28 day expiry, while its Beyond Talk and Simplicity Plans have 30 day expiry periods. The expiry on its Long Life plans varies depending on the amount of your recharge, with terms between 60 and 365 days.

How much does Telstra Mobile cost?

Telstra’s prepaid plans operate on a prepaid basis, which is to say that you pay a set upfront fee for access over either 28, 30 or the variable periods with Long Life recharges. The cheapest recharges start at $20 on the Simplicity and Long Life packages, while Beyond Talk and Freedom Plus offer $30 recharge tiers, generally going upwards from there.

Unlike most contract plans, and many of its competitors, Telstra doesn’t offer all that many "unlimited" calling options on its plans, instead giving you a value that’s either directly related to your recharge amount, or derived from it. Calls are then charged at 89c/minute (Freedom Plus), 78c/minute (Beyond Talk/Long Life) or 15c/minute (Simplicity). Some upper tiers of the Freedom Plus plans do offer unlimited calls, as well as data inclusions, but other plans offer either low data caps (Beyond Talk) or charge a flat fee per MB of usage (Simplicity/Long Life).

What extras does Telstra Mobile offer?

Like most prepaid plans, Telstra’s prepaid offerings aren’t particularly endowed with lots of additional features; if you want extra goodies you’ve generally got to sign up for a contract plan.

That being said, Telstra does currently offer a 200GB Microsoft OneDrive subscription to all of its mobile customers, including prepaid customers. If you’re a Beyond Talk customer with a recharge balance of at least $30, you can also score yourself an AFL Live Pass or NRL Digital Pass, but not with other Telstra prepaid offers.

If you also use Telstra for your broadband or home phone services, it may be worth checking if you can get a bundled discount for having your mobile number with it as well. These kinds of discounts are more commonly applied with contract phones, but it cannot hurt to check as you may be able to save a little that way.

Telstra also provides access to its public Wi-Fi network, Telstra Air to prepaid customers across all plan types. Telstra Air is built into most public payphones -- you can tell by the giveaway pink "Telstra Air" tops -- Telstra stores and any Telstra customer willing to become part of the Telstra Air network from their home broadband connection. You do have to log into Telstra Air to take advantage of it, however.

Pros

  • Can't overspend The key appeal for any prepaid plan is that you can’t spend any more by accident than you’ve already given upfront.
  • Telstra Air access At least until the end of September 2016, all of Telstra’s prepaid plans qualify for access to Telstra’s national Wi-Fi network.

Cons

  • Premium pricing.Just as it does with its contract plans, Telstra’s prepaid offerings generally charge more for calls and data than its competitors; this is especially true for the Simplicity and Long Life Plans.
  • Inconsistent expiry. Generally, Telstra’s best value prepaid plan is its Freedom Plus plan, but that expires after only 28 days. Equally, you can only get 365 day expiry on Long Life plans at the top recharge tier.

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4 Responses to Telstra Prepaid mobile phone plans

  1. Default Gravatar
    Jon | November 21, 2016

    I have a prepaid service on the Telstra Pre-Paid Plus offer.

    I used to be able to recharge my telstra service, and use my credit on the Google Play Store by selecting bill my telstra service.

    Obviously, this was a useful feature of the telstra prepaid plan, but now, after I recharge, the credit still applies to my data/voice/messages, but it seems it is no longer possible to use the credit as I did before.

    What happened? was it removed? Is there a recourse available for telstra removing a major benefit of the offer?

    • Staff
      Chester | November 22, 2016

      Hello Jon!

      Thank you for contacting finder.com.au is a financial comparison website and general information service designed to help consumers make better decisions. Please note that we do not represent TELSTRA or any company we feature on our pages.

      In regards to your comment on our page about Telstra Pre-Paid Plus payment via Google Play Store, the Prepaid offer where you can Purchase from Google play was the Freedom plus offer, and since you have the Prepaid plus offer on your mobile before, Pre-Paid Plus $30+ recharges do not come with recharge credit but include Plus Credit ($5, $10 and $15 with $30, $40 and $50 recharges respectively). Plus Credit can be used on international calls and text, roaming and Premium SMS. Plus Credit excludes calls, text and MMS to Australian numbers, diversions, MessageBank retrieval, internet browsing within Australia and Google Play Content purchases.

      Now, since the Plus credits excludes Google play Purchases for you to be able to Purchase on Google Play store, You need to use your credit card when processing your payment.

      I hope I was able to address your concern today.

      Regards,
      Chester

    • Default Gravatar
      Jon | November 23, 2016

      Hi Chester,

      Thank you for your reply, although you pretty much said exactly what is on the telstra webpage.

      The thing is, I was able to use my credit to purchase items on the Google store, but for the last two recharges, I cannot. I have been on prepaid plus for 3 months.

      I suppose another way to ask my question is when did freedom plus become unavailable, and when did prepaid plus become the default?

      Kind regards,

      Jon

    • Staff
      Chester | November 23, 2016

      Hello Jon!

      Thanks for your response.

      The Freedom Plus offer was disconnected on August 22, and that is also the date the Prepaid Plus was launched to the market.

      I hope that helps.

      Regards,
      Chester

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