Harbour ISP offers a range of contract phone plans on month-to-month, one-year and two-year terms.
What mobile services does Harbour ISP offer?
Harbour ISP's mobile plans are sold using parts of Telstra’s 3G and 4G networks on a contract basis. There are three plans, and you can get each plan on either a month-to-month, a 12-month or a 24-month contract term.
The coverage map that Harbour ISP offers is the same as other Telstra MVNOs in that it’s slightly smaller than the "full" Telstra coverage map. Harbour ISP can cover around 90% of the Australian population, which is only likely to affect you in extremely remote regions. Harbour ISP also doesn't have the full speeds of Telstra's 4GX network, which Telstra only makes available to its own customers.
How much does Harbour ISP cost?
Harbour ISP offers three plans. For each plan, you can opt for a monthly, a one-year or a two-year term.
The Standard $45 plan comes with unlimited standard national calls and texts as well as 4GB of data to use each monthly billing cycle. Excess data is charged at 3 cents per MB. The next tier, Super+, costs $55 as standard but in its launch phase through to 31 August, it's available for $40 per month if you sign up for a 12-month contract. This plan also has unlimited standard national calls and texts, but the data quota is 7GB. Excess data is charged at 3 cents per MB.
The top tier is Max+, which costs $65 standard across all plan durations. Again, if you sign up before 31 August 2017, the 12-month plan only costs $45 per month. You get unlimited standard national calls and texts with Max+ as well as 10GB of data. Excess data once again costs 3 cents per MB.
What extras does Harbour ISP offer?
All of Harbour ISP's plans come with an allowance for international calls to a selection of 26 countries. You will get 100 minutes on the entry level Standard+ plan, while the Super+ and Max+ plans offer 300 minutes.
What excess charges could I face on these plans?
- Excess call costs
- Excess data costs
- International call costs
- Early contract cancellation fees
While all of Harbour ISP's mobile plans offer unlimited standard call inclusions, the key word here is "standard". Calls to premium services, including premium SMS, will incur additional charges as will calls to certain phones (such as satellite phones) and any international calls not covered by your standard allowance. The standard allowance for international calls typically covers calls to landline phones in your international destination, so it's wise to keep an eye on your overall usage.
Harbour ISP charges a flat 3 cents per MB for any excess data usage. If you only go marginally over quota, this could be a low-cost alternative. For heavier users, it's worse value than the industry standard of a flat $10 charge for up to 1GB of excess usage.
For the month-to-month plans, there's no specific early termination charge, but you do have to give Harbour ISP 30 days' notice of your intent to close the service. For 12- and 24-month contract terms, a termination charge is calculated on the number of months owing times the usual monthly fee.