Microsoft Teams review

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Quick verdict: Microsoft Teams incorporates a very powerful and complex suite of tools built around existing Microsoft products, although its complexity can also be something of a drawback.

  • Supports wide range of devices
  • Works well with Microsoft products
  • Free and paid tiers available
  • Very configurable for all kinds of business use
  • Interface is powerful but can be confusing
  • Works best if you're already wedded to Office 365

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Microsoft's take on business collaboration and videoconferencing software is, to the shock of absolutely nobody, built around its existing Office 365 suite of products and services. If you're a heavy business user of Word, Excel, PowerPoint and all of Microsoft's other well-regarded office productivity tools, it's a great way to make the most of them in a collaborative way. However, like many of those tools, there's a mix of both powerful features and product complexity that's not going to appeal to everyone.



  • Free and paid options
  • Clean interface
  • Can get quite complex
Microsoft Teams



  • Can easily deliver good quality video to all participants
  • Predictably can be hobbled by wobbly broadband
Microsoft Teams



  • Very good video and audio conferencing tools for just about every usage scenario
Microsoft Teams
Should you buy it?

Microsoft Teams is very much a tool for the Microsoft faithful. If you're already using the inbuilt collaboration features of Office 365 it's a bit of a no-brainer, because for businesses, it's built right into your existing Office 365 subscription at no extra cost.

It's an extremely powerful collaboration platform in its own right, but that does bring with it a level of complexity that may be challenging for novices with a learning curve – both in setting up Teams and then working within an existing Teams structure – that may take more time and training to fully comprehend.

Pricing and availability

  • Price: Free/$6.90/$17.20/$29 (Price per month per host, yearly commitment for business Office 365 plans)
  • Where to buy: Microsoft
Microsoft Teams

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