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Marriott vs Hyatt

Contrast the pros and cons of Marriott and Hyatt with this handy guide

Wondering what the difference is between Marriott and Hyatt hotels?

This guide scrutinises both chains to see how they compare to one another, zooming in on everything from price match promises and room rates to smoking policies and payment options.


Marriott vs Hyatt

Feature Marriott Hyatt Verdict
Where are its hotels?
  • Africa
  • Asia
  • Australia
  • Canada
  • Caribbean
  • Central America
  • Europe
  • Middle East
  • South America
  • USA
  • Africa
  • Asia
  • Australia
  • Canada
  • Caribbean
  • Central America
  • Europe
  • Middle East
  • South America
  • USA
Marriott and Hyatt have hotels in the same destinations.
Is there free breakfast? At some hotels. Hyatt House and Hyatt Place offer free breakfasts. Both brands offer free breakfasts in some hotels.
Is there a loyalty program? Marriott Rewards – free to join. World of Hyatt – free to join. Both brands offer loyalty programs.
Which chains is it partnered with? Marriott has 30 brands: Hyatt has 12 brands: Marriott has more brands than Hyatt.
Is there free Wi-Fi? Marriott Rewards members get free Wi-Fi. Yes. Hyatt offers free Wi-Fi.
Is there an executive lounge? In some hotels. In some hotels. Both have club lounges in some hotels.
How many stars does it have? Up to 5-stars, luxury. Up to 5-stars, luxury. Both are luxury hotel brands.
Are hotels pet friendly? 1,400 pet-friendly hotels worldwide. More than 460 pet-friendly hotels. Marriott has more pet-friendly hotels than Hyatt.
Is there online chat? Yes. No. Marriott has online chat.
What are my payment options?
  • American Express
  • Diners Club
  • JCB
  • Switch/Maestro
  • Visa
  • Cheques
  • Marriott Gift Vouchers
  • Whitbread Leisure Vouchers
  • Love 2 Play
  • Red Letter Days
  • Bonus Bonds
  • American Express
  • Diners Club
  • Discover
  • JCB
  • Mastercard
  • Union Pay
  • Visa
  • Hyatt Visa Card
  • Carte Blanche
Marriott offers more ways to pay than Hyatt.
Can I price match? Yes. Yes. Both price match.
Does it allow for cancellations / changes? Yes, you can cancel without charges 48 hours before the stay. Cancellation and deposit policies vary by the hotel and confirmed rate. Some cancellation charges apply at Hyatt.
Does it have smoking rooms? Not in the USA or Canada; some outside these regions Yes. Both brands offer smoking rooms.

Who offers the best price?

Marriott’s price match promises to match any like for like room price found elsewhere on the Internet. Plus it gives you an extra 25% off. Hyatt’s price match promises to match the lower rate and give you $50 to put towards your next stay.

Comparing room prices, a king size room, with 30 square metres of space, in a hotel on Hickson Road in Sydney costs $430 with Marriott.

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On the same date a king size room, with 40 to 45 square metres of space, on Hickson Road in Sydney, costs $1,170 with Hyatt. This room also has a balcony and the hotel has a spa.

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The verdict?

Marriott comes out cheaper in the price comparison and also offers a better price match offer than Hyatt.


What are the deals like?

Marriott’s offers page lists deals of up to 30 percent off hotel stays. Hyatt’s deals pages offers discounts of up to 25 percent off stays.

The verdict?

Marriott and Hyatt run similar offers and discounts.


Top Marriott and Hyatt deals


Stephanie Yip

Stephanie is the travel editor at finder.com.au. On top of being an avid traveller, she's an all-round bargain hunter. If there's a deal on hotels or a sale on flights, she'll know about it. And she'll let you know about it, too. Though probably not before she buys her own ticket.

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