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Marriott vs Hyatt

Contrast the pros and cons of Marriott and Hyatt with this handy guide

Wondering what the difference is between Marriott and Hyatt hotels? You've come to the right place.

This guide scrutinises both chains to see how they compare to one another, zooming in on everything from price match promises and room rates to smoking policies and payment options.

TL;DR: Our verdict

Marriott smashes Hyatt in our comparison. It has cheaper rates overall for similar hotels, has more brands and pet-friendly hotels worldwide and accepts more payment methods and has a more flexible cancellation policy.


Marriott vs Hyatt

Question Marriott Hyatt Winner
Where are its hotels?
  • Africa
  • Asia
  • Australia
  • Canada
  • Caribbean
  • Central America
  • Europe
  • Middle East
  • South America
  • USA
  • Africa
  • Asia
  • Australia
  • Canada
  • Caribbean
  • Central America
  • Europe
  • Middle East
  • South America
  • USA
Both
Is there free breakfast? At some hotels. At some hotels Both
Is there a loyalty program? Marriott Rewards – free to join. World of Hyatt – free to join. Both
Which chains is it partnered with? Marriott has 30 brands: Hyatt has 12 brands:
  • Andaz
  • Grand Hyatt
  • Hyatt Hotels
  • Hyatt Centric
  • Hyatt House
  • Hyatt Place
  • Hyatt Regency
  • Hyatt Residence Club
  • Hyatt Zilara
  • Hyatt Ziva
  • Park Hyatt
  • The Unbound Collection
Marriott
Is there free Wi-Fi? Marriott Rewards members get free Wi-Fi. Yes. Hyatt
Is there an executive lounge? In some hotels. In some hotels. Both
How many stars does it have? Up to 5-stars, luxury. Up to 5-stars, luxury. Both
Are hotels pet friendly? 1,400 pet-friendly hotels worldwide. More than 460 pet-friendly hotels. Marriott
Is there online chat? No. No. Both
What are my payment options?
  • Credit card
  • American Express
  • Diners Club
  • JCB
  • Switch/Maestro
  • Cheques
  • Marriott Gift Vouchers
  • Whitbread Leisure Vouchers
  • Love 2 Play
  • Red Letter Days
  • Bonus Bonds
  • Credit card
  • American Express
  • Diners Club
  • JCB
  • Discover
  • Union Pay
  • Hyatt Visa Card
  • Carte Blanche
Marriott
Can I price match? Yes and gives you an extra 25% off. Yes and gives you $50 extra towards your next stay. Both
Does it allow for cancellations / changes? Yes, you can cancel the day before your stay for stays marked "free cancellation" without penalty. Yes, you can cancel 48-hours before your stay for stay without penalty. Stays cancelled after are charged for a one night stay. Marriott
Does it have smoking rooms? Not in the USA or Canada though it does have some outside these regions Yes. Both
Book Book with Marriott Book with Hyatt

Who offers the best price?

To get to the bottom of this question we searched for a hotel with Marriott and Hyatt in the same city (Sydney) for the same dates on their official sites.

We then found properties that were of the same star rating (5-stars), in the same area (Hickson Road, Walsh Bay) and located the same room type (king) to make the closest comparison we could.

The hotel we chose for the Marriott was the Pier One Sydney Harbour. It costs $430 a night for a king size room, with 30 square metres of space.

The hotel we chose for Hyatt was the Park Hyatt, which is metres from Pier One Sydney. It costs $1,170 per night for a king room, with 40-45 square metres of space. This room also has a balcony.

Both hotel's prices were checked on 13 January 2018.

The winner:

Marriott's Pier One hotel is cheaper when looking at similar hotel rooms in similar areas. It's good to note though that the Hyatt hotel had a larger room and a balcony which could have bolstered up its price.


Latest Marriott and Hyatt deals

Marriott offers percentage off deals on specific hotels and hotels in select destinations. It also offers package deals such as "book a flight and hotel and save" and points-based deals when you join its Marriott Rewards programme.

Hyatt also offers percentage off deals on select hotels and hotels in certain destinations. Members receive 15% off select participating hotels and exclusive members rates.

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Marriott vs Hyatt: Who won?

It's Marriott by a landslide. The chain has more affordable stays, has a more flexible cancellation policy, has more pet-friendly hotels, has more brands under its name and accepts more payment methods.

Here's a list of both of their winning points:

Marriott

  • More brands/chains including The Ritz Carlton and W Hotels
  • More pet-friendly hotels worldwide
  • More payment methods
  • Fee-free cancellation if made 24-hours prior to stay for refundable bookings
  • Cheaper stays for similar hotels
  • Wider variety of deals

Hyatt

  • Free Wi-Fi for all guests

Stephanie Yip

Stephanie is the travel editor at finder.com.au. On top of being an avid traveller, she's an all-round bargain hunter. If there's a deal on hotels or a sale on flights, she'll know about it. And she'll let you know about it, too. Though probably not before she buys her own ticket.

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