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American Express Life Insurance

Protect those who mean the most to you with life insurance options from American Express.


American Express Life Insurance

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Important Information

American Express is no longer offering Life Insurance. However, the information on this page has been kept for the benefit of existing customers.

If you would like to compare the current comparison of life insurance policies, click here.

American Express' range of life insurance policies can help ensure your family's financial wellbeing is secure in the event something happens to you. Issued by Zurich, American Express offers Term Life Insurance and Funeral Insurance cover with a wide range of benefits including no premium for the first month, 10% multi-policy discount (Ezicover Life Insurance only) and generally no medical examinations to apply required to apply.

This review will outline the key benefits of the policies available from American Express.

  • 10% discount if more than one life is insured
  • Quick and easy to apply as there's usually no medical exam. This is great if you know you are in good health.
  • The ability to increase your cover in the future without further reassessment of your circumstances.
  • Because there's generally no medical exam this also means it can be unclear if you are covered (if you have any pre-existing medical conditions).
  • 2015 Winner for Customer Service, Direct Life Insurance Excellence Awards
  • 2015 Winner for Term Life, Direct Life Insurance Excellence Awards
  • 2015 Winner for Overall Excellence, Direct Life Insurance Excellence Awards

What life insurance products are available from American Express?

American Express Ezicover Life Insurance

  • Provides a lump sum benefit when you die or are diagnosed terminally ill
  • Choose from cover amounts between $50,000 and $1.5 million
  • Reduces the financial impact of your death on your loved ones
  • Cash Advance Benefit of $15,000 to help cover funeral costs and other immediate expenses
  • Future Insurability Benefit allows increases to cover without having your personal circumstances reassessed
  • Inflation Protection Benefit ensures that your level of cover is protected against the effect of inflation
  • 24/7 worldwide cover
  • First month of cover provided free
  • Product issued and underwritten by Zurich Australia Limited, part of the Swiss-based Zurich Insurance Group

American Express Ezicover Funeral Advantage

  • Pays a lump sum of up to $15,000 upon your death
  • Benefit can be used by your loved ones to cover funeral costs and other immediate expenses
  • Accidental death-only cover in the first 12 months
  • Premium cap so that you never pay more than the sum insured
  • 30-day cooling-off period
  • 24/7 worldwide cover
  • Policy is guaranteed renewable and cannot be cancelled by American Express long as you meet your obligations
  • Product issued and underwritten by Zurich Australia Limited, part of the Swiss-based Zurich Insurance Group

Who is eligible for American Express Policies?

Both American Express life insurance policies allow you to apply for cover online, over the phone or by completing a paper application form. If you want to take out American Express Ezicover Term Life Insurance you will need to meet the following criteria:

  • You must be an Australian citizen or permanent resident;
  • You must be residing in Australia on a permanent basis;
  • You must be between 19 and 69 years of age; and
  • You must receive the PDS in Australia, including if you access the PDS in electronic form.

How much can I apply for?

Although this policy pays a maximum benefit of $1.5 million, the maximum benefit you can apply for is dependent on your age:

  • If you are aged 19 to 45, the maximum benefit payable is $1.5 million
  • If you are aged 46 to 54, the maximum benefit payable is $1 million
  • If you are aged 55 to 59, the maximum benefit payable is $750,000
  • If you are aged 60 to 69, the maximum benefit payable is $500,000

When does the cover end?

American Express Ezicover Term Life Insurance expires on the policy anniversary following your 99th birthday.

How do I make a claim for American Express Insurance?

If you need to make a claim on your American Express life insurance policy, you’ll need to contact Zurich, the issuer of both Amex policies. It’s important to contact the insurer as soon as possible after the event giving rise to your claim occurs.

Zurich’s local claims team will be able to guide you through the process from start to finish, ensuring that your claim is paid as quickly and with as little hassle as possible.

Once you contact the claims team, you will be sent a claim form. You will need to complete and sign this form before returning it to Zurich by post, fax or email.

When won't a benefit be paid?

Your American Express Ezicover Life Insurance claim will not be paid if death is a result of suicide within 13 months of:

  • Cover commencing;
  • Cover being reinstated; or
  • Cover being increased.

In addition, no benefit will be paid if your death is the result of any condition specifically excluded from cover. When you apply for a policy, you will be required to answer questions regarding your health and lifestyle. The answers you give may lead to certain conditions being excluded from cover – any exclusions that apply will be shown in your policy schedule.

Some questions you might have about your American Express Insurance

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