Jetstar vs Tigerair | finder.com.au

Jetstar vs Tigerair

How do you chose between Jetstar and Tigerair? We compare the airlines so you don’t have to.

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Budget airlines are booming. But how do you know which airline to travel with when everyone claims to offer the lowest fares?

Take Jetstar and Tigerair, for example. Is there anything that sets these two big names apart?

We put both brands under the microscope to see how they compare on everything from flight price to in-flight entertainment.


Jetstar vs Tigerair

FeatureJetstarTigerairVerdict
Where does it fly to?
  • Australia
  • Cambodia
  • China
  • Cook Islands
  • Fiji
  • Hong Kong
  • Indonesia
  • Japan
  • Macau
  • Malaysia
  • Myanmar
  • New Zealand
  • Philippines
  • Singapore
  • Taiwan
  • Thailand
  • Vietnam
  • USA
  • Australia
Jetstar offers wider range of destinations.
What star rating is it?3-starsUnratedTigerair does not have a Skytrax rating yet.
What classes are available?
  • Economy
  • Business Class, on selected routes
  • Economy
Jetstar offers more classes, but not on all flights.
What is the baggage allowance?Standard economy fares include 7kg of carry-on baggage. Travellers can pay to add up to 40kg of extra hold baggage.Business class comes with 30kg of checked luggage.Standard economy fares include 7kg of carry-on luggage. Checked luggage costs extra with prices dependent on your flight time.Basic hand luggage allowances are the same for Jetstar and Tigerair.
Where does it fly from in Australia?
  • Adelaide
  • Ballina Byron
  • Brisbane
  • Cairns
  • Canberra
  • Darwin
  • Gold Coast
  • Hamilton Island
  • Hayman Island
  • Hobart
  • Launceston
  • Mackay
  • Melbourne (all airports)
  • Newcastle - Port Stephens
  • Perth
  • Sunshine Coast
  • Sydney
  • Townsville
  • Uluru (Ayers Rock)
  • Whitsunday Coast (Proserpine)
  • Adelaide
  • Cairns
  • Canberra
  • Coffs Harbour
  • Gold Coast
  • Melbourne
  • Sydney
  • Whitsunday Coast
  • Brisbane
  • Canberra
  • Darwin
  • Hobart
  • Perth
  • Townsville
Jetstar flies from 21 Australian cities compared to Tigerair’s 13.
What's the in-flight entertainment like?In-flight entertainment is available on Jetstar’s international Dreamliner 787 flights. Economy passengers have to pay $9, but it’s free for Business Class customers.Tigerair offers a wireless in-flight entertainment system called Tigertainment. To use it, passengers must download an app. They can use their own devices. Movie access costs $6 per device and television shows cost $2.Tigerair offers in-flight entertainment on internal flights, while Jetstar does not.
Can I make changes/cancellations?Jetstar bookings are non-refundable and the airline will charge you to make changes. Booking a Starter Plus bundle allows you to make changes free of charge.Tigerair does not offer refunds on tickets and charges passengers to make changes to bookings.Neither Tigerair nor Jetstar allows you to cancel your flight and booking changes come at a cost. Jetstar gives you the opportunity to pay extra to avoid change fees.
What type of plane will I fly on?Airbus A320s, A321s, and Bombardier Q300s. Boeing 787 Dreamliners operate on international routes.A320s and B737s.Jetstar has a more diverse fleet.
Which frequent flyer programs is it with?Jetstar partners with Qantas Frequent Flyer, Emirates Skywards, Jal Mileage Bank and Vietnam Airlines Lotusmiles. Only bundled Jetstar fares are eligible to earn points or miles.You can use Velocity Frequent Flyer points to pay for your Tigerair flights.Jetstar lets you collect miles, while Tigerair lets you pay with frequent flyer points.
Is there Wi-Fi?NoYes, it’s available to access in-flight entertainment.Tigerair offers Wi-Fi.
Can I price match?If you find a comparable flight cheaper Jetstar will beat the price by 10%.NoYou can price match with Jetstar.
Does it serve alcohol?YesYesBoth airlines are on par.
Is there online chat?YesNoJetstar has online chat, but it’s not instant. You have to answer some automated questions first.
Does it charge for infants?Yes. If you’re travelling with a child under two on your lap there’s a fee on all flights except domestic New Zealand and Japan flights as well as flights to and from the Cook Islands.Yes. A fee applies for all children under the age of two travelling on an adult’s lap.Jetstar doesn’t charge for infants on a small number of flights.
Does it fly pets?NoNoNeither airline accepts pets.
What are my payment options?
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • UATP Cards
  • Gift Cards
  • Vouchers
  • Paypal
  • Afterpay on Australian domestic flights.
  • Visa
  • Mastercard
  • Interest-free installments with Gem, Go, Credit Line and Buyer’s Edge.
  • Tigerair Voucher
  • Velocity Points
Jetstar accepts more payment methods than Tigerair.
Can I book round the world fares?NoNoNeither airline offers round the world tickets.
Can I book multi-city fares?YesNoJetstar offers multi-city fares.
Any features to find the best price?Jetstar has a deals section on its website.Tigerair has a special deals and promotions page on its website.Both airlines have online deals pages.

Who offers the best price?

Both airlines are budget carriers with similar fare structures and routes. When searching for return flights from Sydney to Brisbane, departing and returning on the same days at similar times, we found that Tigerair came out cheaper.

Jetstar:

Jetstar flight price


Tigerair:

Tigerair flight price

The verdict?

Tigerair comes out cheaper this round, though this can and does change during sale periods. Check both airlines for your desired route as both are quite competitive, particularly with Jetstar's price match guarantee which you can use against a Tigerair fare so long as it meets the eligibility criteria.


Do both Jetstar and Tigerair have good ratings?

In Skytrax’s Airline Reviews section, Jetstar scores 5 out of 10 as a result of 577 reviews. It’s rated as a 3 star airline. Tigerair, meanwhile, scores 5 out of 10 as a result of 249 reviews. It has no official star rating on Skytrax.

The verdict?

Customers currently rate Jetstar and Tigerair as equals. Looking more closely, reviewers seem to pan Tigerair’s in-flight entertainment system – it gets just 1 star out of 5 while Jetstar’s entertainment offering gets 2 out of 5. On the other hand reviewers give Tigerair’s food one more star than Jetstar’s.


Any other differences worth noting?

Jetstar offers a Price Watch service through its website so customers can watch as the cost of a certain flight fluctuates. You can receive alerts when the price drops. Jetstar also runs Club Jetstar. You pay $49 to join and an annual membership of $49 after your first year. Membership in the club gives you early access to sales, member-only fares and 20% off bags and seat selection for you and four other members on the booking.


What are the deals like?

Jetstar offers deals on flights, package holidays, hotels and car hire. Tigerair runs offers on flights and holiday packages, and often runs sales on hotels in partnership with brands like booking.com.

In the past we've seen Jetstar sales drop to $25 on domestic routes and international routes drop down to 50% off in return for free sales. In response, Tigerair often boasts $33 flight sales and $1 returns.

The verdict?

Both airlines sport competing deals to keep an eye out for.


Top Jetstar and Tigerair deals

KayakKayak
FLASH SALE

Jetstar flights from $33 each way

Available on select travel dates until December 2021. Destinations include Sydney, Ballina, Brisbane, Townsville, Gold Coast, Perth, Uluru and more. Sample fare is Melbourne-Adelaide. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

New Zealand flights from $353 return

Available until December 2021 to Queenstown, Wellington, Christchurch and more with Jetstar, Air New Zealand and Qantas. Sample fare is Melbourne-Auckland. T&Cs apply.

Last verified

Deal ends

SkyscannerSkyscanner

Jetstar sale: Australia-wide flights from $32 each way

Available on flights from April - September 2021 to Launceston, Gold Coast, Hobart, Adelaide, Whitsundays, Townsville, Hamilton Island, Darwin, Uluru and more. Sample fare is Melbourne-Adelaide. T&Cs apply.

Last verified

Deal ends

Trip.comTrip.com

Australia-wide flights from $64 each way + Extra $30 off with code

Available on flights until 31 December 2021when you spend a minimum of $250. Destinations include Brisbane, Adelaide, Perth, Hobart, Cairns, Darwin, Canberra, Sunshine Coast and more. Sample fare is Sydney-Melbourne with Jetstar. T&Cs apply.

Last verified

Coupon code ends

KayakKayak

Jetstar sale: Auckland flights from $165 each way

Available on flights from July - September 2021 departing from Sydney, Melbourne and more. Sample fare departs from Gold Coast.

Last verified

Deal ends

Cheap FlightsCheap Flights

Ayers Rock flights from $188 return

Available on select flight until June 2021. Sample fare departs from Brisbane with Jetstar. Other flights depart from Melbourne, Adelaide, Sydney and more. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Australia flights from $64 return

Available on select 2021 flights to Ballina, Gold Coast, Brisbane, Launceston, Sydney and more. Sample fares are Melbourne-Adelaide with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Flights to New Zealand from $321 return

Available on flights from July - September 2021 to Queenstown, Wellington, Christchurch and more. Sample fare is Melbourne-Auckland with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Brisbane flights from $55 each way

Available on flights until July 20210 departing from Adelaide, Cairns, Melbourne, Brisbane and more. Sample fare departs from Sydney with Jetstar. T&Cs apply.

Last verified

Deal ends

KayakKayak

Melbourne flights from $39 each way

Available on flights until June 20210 departing from Hobart, Gold Coast and more. Sample fare departs from Adelaide with Virgin Australia. Other airlines include Rex, Jetstar and more. T&Cs apply.

Last verified

Deal ends

Trip.comTrip.com

Domestic flights from $46 each way

Available on select flight until 30 September 2021 with Qantas, Virgin Australia, Jetstar and Rex. Destinations include Gold Coast, Sydney, Darwin, Launceston, Broome, Sydney, Perth and more. Sample fare is Melbourne-Launceston. T&Cs apply.

Last verified

Deal ends

MomondoMomondo

Australia-wide flights from $78 return

Available on flights from April - August 2021 across Australia, including Brisbane, Melbourne, Perth, Newcastle, Adelaide and more. Sample fare is Gold Coast-Sydney with Rex Airlines. Other airlines include Jetstar from $95 and more. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Flights to Auckland from $247 return

Available on flights until September 2021 departing from Melbourne, Sydney, Cairns and more. Sample fare departs from Gold Coast with Jetstar. T&Cs apply.

Last verified

Deal ends

Cheap FlightsCheap Flights

Hamilton Island flights from $165 return

Available on flights until July 2021 with Jetstar. Sample fare departs from Sydney. Other flights depart from Melbourne, Brisbane and more. T&Cs apply.

Last verified

Deal ends

KayakKayak

Uluru flights from $98 each way

Available on flights until August 2021 departing from Brisbane, Adelaide, Sydney and more. Sample fare departs from Melbourne with Jetstar. T&Cs apply.

Last verified

Deal ends

SkyscannerSkyscanner

Flights to Bali from $266 return

Available on select travel dates from 2021-2022. Sample fare departs from Perth with Jetstar. Other flights depart from Darwin, Cairns and more. T&Cs

Last verified

Deal ends



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