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Jetstar vs Tigerair

How do you chose between Jetstar and Tigerair? We compare the airlines so you don’t have to.

Updated

Fact checked

Budget airlines are booming. But how do you know which airline to travel with when everyone claims to offer the lowest fares?

Take Jetstar and Tigerair, for example. Is there anything that sets these two big names apart?

We put both brands under the microscope to see how they compare on everything from flight price to in-flight entertainment.


Jetstar vs Tigerair

FeatureJetstarTigerairVerdict
Where does it fly to?
  • Australia
  • Cambodia
  • China
  • Cook Islands
  • Fiji
  • Hong Kong
  • Indonesia
  • Japan
  • Macau
  • Malaysia
  • Myanmar
  • New Zealand
  • Philippines
  • Singapore
  • Taiwan
  • Thailand
  • Vietnam
  • USA
  • Australia
Jetstar offers wider range of destinations.
What star rating is it?3-starsUnratedTigerair does not have a Skytrax rating yet.
What classes are available?
  • Economy
  • Business Class, on selected routes
  • Economy
Jetstar offers more classes, but not on all flights.
What is the baggage allowance?Standard economy fares include 7kg of carry-on baggage. Travellers can pay to add up to 40kg of extra hold baggage.Business class comes with 30kg of checked luggage.Standard economy fares include 7kg of carry-on luggage. Checked luggage costs extra with prices dependent on your flight time.Basic hand luggage allowances are the same for Jetstar and Tigerair.
Where does it fly from in Australia?
  • Adelaide
  • Ballina Byron
  • Brisbane
  • Cairns
  • Canberra
  • Darwin
  • Gold Coast
  • Hamilton Island
  • Hayman Island
  • Hobart
  • Launceston
  • Mackay
  • Melbourne (all airports)
  • Newcastle - Port Stephens
  • Perth
  • Sunshine Coast
  • Sydney
  • Townsville
  • Uluru (Ayers Rock)
  • Whitsunday Coast (Proserpine)
  • Adelaide
  • Cairns
  • Canberra
  • Coffs Harbour
  • Gold Coast
  • Melbourne
  • Sydney
  • Whitsunday Coast
  • Brisbane
  • Canberra
  • Darwin
  • Hobart
  • Perth
  • Townsville
Jetstar flies from 21 Australian cities compared to Tigerair’s 13.
What's the in-flight entertainment like?In-flight entertainment is available on Jetstar’s international Dreamliner 787 flights. Economy passengers have to pay $9, but it’s free for Business Class customers.Tigerair offers a wireless in-flight entertainment system called Tigertainment. To use it, passengers must download an app. They can use their own devices. Movie access costs $6 per device and television shows cost $2.Tigerair offers in-flight entertainment on internal flights, while Jetstar does not.
Can I make changes/cancellations?Jetstar bookings are non-refundable and the airline will charge you to make changes. Booking a Starter Plus bundle allows you to make changes free of charge.Tigerair does not offer refunds on tickets and charges passengers to make changes to bookings.Neither Tigerair nor Jetstar allows you to cancel your flight and booking changes come at a cost. Jetstar gives you the opportunity to pay extra to avoid change fees.
What type of plane will I fly on?Airbus A320s, A321s, and Bombardier Q300s. Boeing 787 Dreamliners operate on international routes.A320s and B737s.Jetstar has a more diverse fleet.
Which frequent flyer programs is it with?Jetstar partners with Qantas Frequent Flyer, Emirates Skywards, Jal Mileage Bank and Vietnam Airlines Lotusmiles. Only bundled Jetstar fares are eligible to earn points or miles.You can use Velocity Frequent Flyer points to pay for your Tigerair flights.Jetstar lets you collect miles, while Tigerair lets you pay with frequent flyer points.
Is there Wi-Fi?NoYes, it’s available to access in-flight entertainment.Tigerair offers Wi-Fi.
Can I price match?If you find a comparable flight cheaper Jetstar will beat the price by 10%.NoYou can price match with Jetstar.
Does it serve alcohol?YesYesBoth airlines are on par.
Is there online chat?YesNoJetstar has online chat, but it’s not instant. You have to answer some automated questions first.
Does it charge for infants?Yes. If you’re travelling with a child under two on your lap there’s a fee on all flights except domestic New Zealand and Japan flights as well as flights to and from the Cook Islands.Yes. A fee applies for all children under the age of two travelling on an adult’s lap.Jetstar doesn’t charge for infants on a small number of flights.
Does it fly pets?NoNoNeither airline accepts pets.
What are my payment options?
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • UATP Cards
  • Gift Cards
  • Vouchers
  • Paypal
  • Afterpay on Australian domestic flights.
  • Visa
  • Mastercard
  • Interest-free installments with Gem, Go, Credit Line and Buyer’s Edge.
  • Tigerair Voucher
  • Velocity Points
Jetstar accepts more payment methods than Tigerair.
Can I book round the world fares?NoNoNeither airline offers round the world tickets.
Can I book multi-city fares?YesNoJetstar offers multi-city fares.
Any features to find the best price?Jetstar has a deals section on its website.Tigerair has a special deals and promotions page on its website.Both airlines have online deals pages.

Who offers the best price?

Both airlines are budget carriers with similar fare structures and routes. When searching for return flights from Sydney to Brisbane, departing and returning on the same days at similar times, we found that Tigerair came out cheaper.

Jetstar:

Jetstar flight price


Tigerair:

Tigerair flight price

The verdict?

Tigerair comes out cheaper this round, though this can and does change during sale periods. Check both airlines for your desired route as both are quite competitive, particularly with Jetstar's price match guarantee which you can use against a Tigerair fare so long as it meets the eligibility criteria.


Do both Jetstar and Tigerair have good ratings?

In Skytrax’s Airline Reviews section, Jetstar scores 5 out of 10 as a result of 577 reviews. It’s rated as a 3 star airline. Tigerair, meanwhile, scores 5 out of 10 as a result of 249 reviews. It has no official star rating on Skytrax.

The verdict?

Customers currently rate Jetstar and Tigerair as equals. Looking more closely, reviewers seem to pan Tigerair’s in-flight entertainment system – it gets just 1 star out of 5 while Jetstar’s entertainment offering gets 2 out of 5. On the other hand reviewers give Tigerair’s food one more star than Jetstar’s.


Any other differences worth noting?

Jetstar offers a Price Watch service through its website so customers can watch as the cost of a certain flight fluctuates. You can receive alerts when the price drops. Jetstar also runs Club Jetstar. You pay $49 to join and an annual membership of $49 after your first year. Membership in the club gives you early access to sales, member-only fares and 20% off bags and seat selection for you and four other members on the booking.


What are the deals like?

Jetstar offers deals on flights, package holidays, hotels and car hire. Tigerair runs offers on flights and holiday packages, and often runs sales on hotels in partnership with brands like booking.com.

In the past we've seen Jetstar sales drop to $25 on domestic routes and international routes drop down to 50% off in return for free sales. In response, Tigerair often boasts $33 flight sales and $1 returns.

The verdict?

Both airlines sport competing deals to keep an eye out for.


Top Jetstar and Tigerair deals

Kayak Kayak

Australia-wide flights from $69 each way

Available on select dates until December 2020 to Adelaide, Brisbane, Gold Coast, Cairns, Perth, Broome, Ballina and more. Sample fare is Melbourne-Sydney with Jetstar.

Last verified

Deal ends

Cheap Flights Cheap Flights

Australia flights from $91 return

Available on select dates until December 2020 to Ballina, Sydney, Launceston, Cairns, Gold Coast, Hobart, Melbourne and more. Sample fare is Avalon-Adelaide with Jetstar.

Last verified

Deal ends

Kayak Kayak

Sydney flights from $46 each way

Available on select dates from October 2020 - February 2021. Sample fare departs from Avalon with Jetstar.

Last verified

Deal ends

Cheap Flights Cheap Flights

Byron Bay flights from $127 return

Available on flights until December 2020. Sample fare departs from Sydney with Jetstar.

Last verified

Deal ends

Cheap Flights Cheap Flights

Townsville flights from $189 return

Available on flights until December 2020. Sample fare departs from Brisbane with Jetstar.

Last verified

Deal ends

Cheap Flights Cheap Flights

Adelaide flights from $99 return

Available on select dates until February 2021. Sample fare is Melbourne-Adelaide with Jetstar. Other flights depart from Cairns, Hobart, Perth and more.

Last verified

Deal ends

Cheap Flights Cheap Flights

Sydney flights from $136 return

Available on select dates until December 2020. Sample fare departs from Gold Coast with Jetstar.

Last verified

Deal ends

Cheap Flights Cheap Flights

Brisbane flights from $141 return

Available on select flights until December 2020. Sample fare departs from Mackay with Jetstar.

Last verified

Deal ends

Cheap Flights Cheap Flights

Cairns flights from $166 return

Available on select dates until December 2020. Sample fare is Brisbane-Cairns with Jetstar. Other flights depart from Sydney, Perth and more.

Last verified

Deal ends

Kayak Kayak

Ballina flights from $133 return

Available on select dates until December 2020. Sample fare departs from Sydney with Jetstar.

Last verified

Deal ends

Kayak Kayak

Gold Coast flights from $58 each way

Available on select dates until December 2020. Sample fare departs from Sydney with Jetstar.

Last verified

Deal ends

Kayak Kayak

Hobart flights from $136 return

Available on select dates from October 2020 - January 2021. Sample fare departs from Melbourne with Jetstar.

Last verified

Deal ends

Kayak Kayak

Brisbane flights from $156 return

Available on select dates from October 2020 - January 2021. Sample fare departs from Mackay with Jetstar.

Last verified

Deal ends

Kayak Kayak

Cairns flights from $187 return

Available on select dates until January 2021. Sample fare departs from Brisbane with Jetstar.

Last verified

Deal ends

Kayak Kayak

Adelaide flights from $160 return

Available on select dates from October 2020 - February 2021. Sample fare departs from Sydney with Jetstar.

Last verified

Deal ends

Kayak Kayak

Melbourne flights from $142 return

Available on select dates from October 2020 - January 2021. Sample fare departs from Adelaide with Jetstar.

Last verified

Deal ends

Kayak Kayak

Perth flights from $340 return

Available on select dates from October 2020 - February 2021. Sample fare departs from Adelaide with Jetstar.

Last verified

Deal ends

Kayak Kayak

New Zealand flights from $260 return

Available on select dates from December 2020 - March 2021 to Christchurch, Wellington and more. Sample fare is Sydney-Auckland with Jetstar.

Last verified

Deal ends

Skyscanner Skyscanner

USA flights from $419 return

Available on select dates from January - June 2021 to Los Angeles, New York, San Francisco, Las Vegas and more. Sample fare is Sydney-Honolulu with Jetstar. T&Cs apply.

Last verified

Deal ends

Skyscanner Skyscanner

Asia flights from $247 return

Available on select dates in 2021 to Indonesia, Singapore, Malaysia, Philippines, Vietnam, Thailand and more. Sample fare is Perth-Bali with Jetstar and AirAsia. T&Cs apply.

Last verified

Deal ends

Skyscanner Skyscanner

Bali flights from $247 return

Available on select dates from January - June 2021. Sample fare departs from Perth with Jetstar and Air Asia. T&Cs apply.

Last verified

Deal ends

Skyscanner Skyscanner

New Zealand flights from $230 return

Available on select dates in 2021 to Christchurch, Wellington, Queenstown, Dunedin and more. Sample fare is Gold Coast-Auckland with Jetstar. T&Cs apply.

Last verified

Deal ends

Kiwi.com Kiwi.com

Asia flights from $248 return

Available on select dates in 2021 to Philippines, Thailand, Singapore, Korea, Hong Kong and more. Sample fare is Perth-Bali with Jetstar.

Last verified

Deal ends

Kiwi.com Kiwi.com

Japan flights from $604 return

Available on select dates in 2021 to Osaka, Fukuoka, Nagasaki and more. Sample fare is Cairns-Tokyo with Jetstar.

Last verified

Deal ends

Kiwi.com Kiwi.com

Fiji flights from $444 return

Available on select dates in 2021 to Suva, Savusavu, Kadavu Island and more. Sample fare is Sydney-Nadi with Jetstar.

Last verified

Deal ends

Kiwi.com Kiwi.com

New Zealand flights from $241 return

Available on select dates in 2021 to Christchurch, Wellington, Queenstown, Dunedin, Rotorua and more. Sample fare is Gold Coast-Auckland with Jetstar.

Last verified

Deal ends

Popular Travel coupon codes

Last checked Code description Code
28 Sep 2020 Get $20 credit FIN****
28 Sep 2020 Extra $10 off site-wide with code FDR****
28 Sep 2020 Extra 10% off Australia activities with code RBF****
28 Sep 2020 $20 off Australia rentals FIN****
5 Aug 2020 Extra 8% off on hotel bookings CLP****


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