JBL Link 20: Price, performance and features compared

JBL Link 20
JBL Link 20

JBL Link 20 at a glance

JBL Link 20What is the JBL Link 20? The Link 20 is the slightly larger version of the Link 10, a portable smart speaker that's powered by the Google Assistant platform.

When did the JBL Link 20 come out? The Link 20 launched in late 2017.

How much does the JBL Link 20 cost? The Link 20 has a recommended retail price (RRP) of $299.95.

The Link 20 is the middle sibling of JBL's family of voice assistant speakers, which all use the Google digital assistant to offer voice-powered control and access to information.

Like the smaller Link 10, the Link 20 is battery powered, meaning you can take the speaker with you anywhere, though the Google Assistant will require access to Wi-Fi to work. The Link 20 doubles the battery life of the Link 10 at roughly 10 hours of playback on a charge, in addition to boasting a more powerful speaker for a premium audio experience.

The Link 20 combines that portability with the added benefit of an IPX7 water resistance rating, which makes it a convenient device to take outdoors for parties or sitting in the kitchen while cooking.

Because the Link 20 uses the Google Assistant to power its voice functions, users can enjoy all the same functions as Google's own family of smart speakers. That includes the obvious functions of requesting music with a voice command to getting an update on the weather forecast, or getting commuting information on when the next train leaves for the city.

Google is constantly improving the Google Assistant's performance too, so you can now get snapshot information of your favourite Australian football team (across multiple codes), and get nutrition facts about specific types of food with a simple verbal request. If you have a Chromecast Ultra connected to your TV, you can even stream Netflix on the big screen with a request.

Google Assistant also offers pretty comprehensive smart home integration, so you can control smart lights, security cameras and doorbells, as well as any other Google Assistant-compatible hardware. And because Google Assistant can integrate with other platforms both directly or through IFTTT, you can easily create custom commands to help automate your life.

In addition to the smart functionality delivered by Google Assistant, the Link 20 is also a powerful portable speaker in its own right. While the Google Assistant requires a Wi-Fi connection to work properly, the Link 20 also supports Bluetooth connectivity, so you can take it with you for music playback wherever you go.

It also has integrated Chromecast compatibility, which allows easy multi-room audio from your favourite compatible streaming service.

The Link 10 and Link 20 smart speakers from JBL arrived in Australia in late 2017 and are available now from a number of priority retail outlets.

The Link 20 has an RRP of $299.95 in Australia.

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Stay tuned for our full review of the JBL Link 20 smart speaker

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Name JBL Link 20
Assistant Google Assistant
Wireless Network 802.11a/b/g/n (2.4GHz/5GHz)
Weight (grams) 950
Height (mm) 210
Width (mm) 93
Depth (mm) 93
Speaker Information 2 x 50mm transducers
Bluetooth Yes
Min. Frequency Response (Hz) 65
Max. Frequency Response (Hz) 20,000
Audio Out No
Water Rating N/A
Review Score
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5 Responses

  1. Default Gravatar
    JasperDecember 4, 2018

    Hi Reggie, JBL Support have confirmed that you cannot ask the Google Assistant in the JBL Link 20 to play a Spotify Playlist unless you have a Premium Spotify account. Google Home Speakers do not have this limitation.

  2. Default Gravatar
    JasperDecember 3, 2018

    I have 3 Google Home Speakers, a JBL Link 20 and a non-premium Spotify Account. If I ask my Google Home speakers to play my Spotify playlists it will play them. If I ask the JBL Link 20 to play the same Spotify playlists it will not. The JBL Link 20 will only play randomly selected songs “based on your playlist”. It is a significant limitation for the JBL Speaker. Has anyone found a fix ? Without going premium ? Google Home works so I am guessing JBL are using an old Google Assistant client or JBL dont have the same support from Spotify.

    • Avatarfinder Customer Care
      JohnDecember 4, 2018Staff

      Hi Jasper,

      Thank you for leaving a question.

      It may just be a connection issue with the JBL Link 20 since looking at the reviews regarding the JBL Link 20 it advises that it could easily be connected to Spotify regardless if you are using a basic or premium package. You may also want to contact Spotify customer support for more information regarding connecting your device. Hope this helps!


  3. Default Gravatar
    KymboNovember 8, 2018

    Hi, with the JBL LINK 20, is there a difference between the UK & Aust versions?

    • Default Gravatar
      JoelNovember 8, 2018

      Hi Kymbo,

      Thanks for leaving a question on finder.

      The JBL Link 20 has one universal version.

      Please send me a message if you need anything else. :)


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