Everything you need to know about Telstra TV

telstra-tv

Exclusive to Telstra customers, is Telstra TV a media box worth signing up for?

What is Telstra TV?

Telstra TV is a media streaming device capable of playing movies and TV shows from services like Netflix, PLUS7 and BigPond Movies on your TV. Similar to other boxes like Apple TV and Fetch, Telstra TV connects to your home network either through Wi-Fi or via an ethernet cable and streams video from the Internet to your TV over HDMI. Unlike the competition, though, Telstra TV is only available to Telstra broadband or mobile customers; if you don't have an active Telstra account, you won't be able to use the device.

How does Telstra TV work?

To stream online content to Telstra TV, you'll first need to download the relevant app from Telstra TV's app store. Services like Foxtel Now and Stan each have their own app, and provided you're already a paid subscriber, you can watch their complete libraries from the comfort of your couch. Apps for catch-up TV services like 9Now and PLUS7 work in much the same way, with the added benefit of being completely free.

In addition to online streaming services, Telstra TV can also access videos, music and photos stored on your home network or on USB devices. By connecting other media devices to your home network, or by plugging them into Telstra TV via USB, you can watch video files, listen to music and view pictures on the big screen.

Controlling Telstra TV is a simple matter, too. Switching apps and searching for content can be handled via the included infrared remote, with a universal remote or through the Telstra TV+ mobile app.

What can I watch on Telstra TV?

Telstra TV supports a wide range of free and paid streaming services through apps on its app store. Some of the most popular services are:


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What is Telstra TV+?

Telstra TV+ is the mobile companion app for Telstra TV – basically it's an interactive TV guide for everything you can watch on Telstra TV. Available on iOS and Android devices, the app rounds up the latest movies and TV shows available on services like Stan, BigPond Movies and PLUS7, along with schedules and highlights for select Telstra-sponsored sports like AFL and NRL.

If you're not a fan of the included remote, you can use the Telstra TV+ app to control your Telstra TV instead. The app interface makes it a lot easier to find the shows and movies you're looking for, especially if you need to do any typing.

Telstra mobile customers can also use the Telstra TV+ app to redeem special entertainment offers tied to their mobile plan. These offers typically include cheap movie tickets, BigPond Movies rentals and free trials for a variety of entertainment services.

How much does Telstra TV cost?

Since Telstra TV requires a valid Telstra broadband or mobile account to function, it is only available to buy directly through Telstra. If you're not already a Telstra customer, Telstra TV is included with a number of Telstra's broadband bundles. The cheapest of these is currently the "Best Bundle Ever", which will run you $99 a month for 1,000GB of data and free local, national and mobile calls within Australia. On the upside, using Telstra TV through a Telstra broadband connection gets you unmetered streaming of any content on BigPond Movies and select sports services like AFL Live.

If you're already with Telstra, you can buy Telstra TV outright for $109 from the Telstra website or through your local Telstra store.

Telstra TV specs

Size
88.9mm x 88.9mm x 25.4mm
Weight
141 grams
Resolution
720p/1080p
Audio support
Dolby Digital 7.1
Wi-Fi
802.11n dual-band
Ethernet
10/100
Infrared
Yes
Video Out
HDMI
USB
USB 2.0
External Storage
MicroSD card slot
Internal storage
256MB Flash NAND
Processor
1GHz Dual ARM A9, 32KB L1 cache
RAM
512MB DRAM

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35 Responses

  1. Default Gravatar
    ColinOctober 22, 2017

    How can I et the NHL on Telstra TV to which I subscribe too.

    • Staff
      MattOctober 22, 2017Staff

      Hi Colin,

      Thanks for your question. If you subscribe to NHL.TV for NHL coverage, I’m afraid you won’t be able to watch it through your Telstra TV, as there is currently no version of the NHL.TV app for Telstra TV. To watch the NHL through your TV, you can check out the compatible devices listed in our NHL.TV guide.

      I hope this helps!

      Regards,

      Matt

  2. Default Gravatar
    DeanOctober 20, 2017

    Can a Telstra TV box be used just as a streaming media box or does it have to have Telstra

    • Staff
      MattOctober 20, 2017Staff

      Hi Dean,

      Thanks for your question! Telstra TV can indeed by used as a streaming media box, but you’ll need to activate it first using a valid Telstra ID. That means you’ll need to be a Telstra customer to use Telstra TV, even if you are just streaming your local media or watching Netflix.

      I hope this helps!

      Regards,

      Matt

    • Default Gravatar
      DeanOctober 20, 2017

      Ok well I can’t get NBN yet and they won’t hook up ADSL for me so I’m not happy. I’m currently using Vividwireless just toget internet

    • Staff
      MattOctober 20, 2017Staff

      I’m sorry to hear that, Dean! Have you tried looking to other providers who might be willing to hook up ADSL while you wait for the NBN? We’ve got a comprehensive comparison of all current ADSL providers here if you’re interested.

      Regards,

      Matt

    • Default Gravatar
      DeanOctober 20, 2017

      Because its a brand new house telstra are the only ones that can connect the wiring so it cant be done because Telstra won’t wire up

    • Staff
      MattOctober 20, 2017Staff

      Wow, that’s rough.

      If you haven’t already, you should contact Telstra and explain your situation while asking what they can do to help you get by prior to the NBN rolling out. You’ll want to document all conversations you have for posterity, too. Failing that, you can try contacting other ISPs and see if they have any potential solutions for your situation. If you still haven’t found a resolution after that, you might want to consider contacting the TIO and lodging an official complaint along with records of your communication with Telstra.

      In the meantime, you may have to rely on mobile broadband for Internet access, which it sounds like you already are. You can also check out our mobile broadband plan comparison to find a cheap plan for your needs.

      I hope this helps!

      Regards,

      Matt

  3. Default Gravatar
    BasketOctober 10, 2017

    Hi there. I’m an existing Telstra Broadband customer, with Foxtel/Landline/1000GB Fast Cable on the Hottest Bundle. I need to change to NBN, but need some advice about my new bundle. All we use the Foxtel for is to watch Basketball (NBA etc etc) and free to air TV. Would I save money with a new NBN bundle ‘without’ Foxtel and with Telstra TV Instead ? With the purchase of a “NBA League Pass” or similar can we watch ‘NBA Live’ on Telstra TV in Melbourne ??? Also can Telstra TV record onto a hard drive etc ? Cheers :)

    • Staff
      MattOctober 10, 2017Staff

      Hi Paul,

      Thanks for your question. An NBA League Pass would allow you to watch live NBA matches through Telstra TV, though Telstra TV does not support recording to a hard drive. NBA content is not unmetered through Telstra, either, so it would count against your monthly data cap.

      Currently, the price difference between Telstra’s Best Bundle Ever with Telstra TV and its Foxtel bundle is $21 a month extra for Foxtel. In contrast, a full NBA League Pass will set you back $39.99 a month, or $300 for a full year (which works out at $25 a month instead). Either way, it ends up more expensive than the Foxtel bundle.

      I hope this helps!

      Regards,

      Matt

    • Default Gravatar
      October 10, 2017

      Thanks for your reply Matt. From what I have read, Foxtel will cost me more than just an extra $21 per Month. Even just the Sports Pack alone (for basketball espn etc) is almost $30 alone ! I’m confused as to why it would be ‘unmetered’ however, as so many other sports on Telstra TV are reported as being unmetered content….. What’s the advantage of me staying with Telstra as a long term customer then ? I could just stream NBA Live through a PC or laptop to any TV using any ISP. Also I’ve read that the ‘League Pass’ for one year is only $109 … Now I’m even more confused. Hahaha :)

    • Staff
      MattOctober 10, 2017Staff

      Hi Paul,

      You are correct about the Foxtel pricing! I had factored in that you’re already subscribed to Foxtel, but as you pointed out, a subscription to the sports package will be an extra $30 a month on top of that.

      Telstra offers unmetered streaming for many Aussie sports, such as Netball and AFL, but doesn’t currently for the NBA. As such, you could indeed make the switch to another, potentially cheaper ISP and purchase the NBA League Pass for streaming through your PC or other media device.

      That $109/year price is for the NBA League Pass’ “8 games a month” pack which, as the name suggests, lets you watch eight games a month. For the full, unlimited streaming version of League Pass, you’ll be looking at $300 a year.

      Regards,

      Matt

    • Default Gravatar
      October 10, 2017

      Ok thanks Matt for your quick reply and info :)

      Looks like either way moving to NBN with telstra is going to increase my Monthly spend, especially if I want the high speeds I’ve been used to.

      Cheers :)

    • Default Gravatar
      BasketOctober 10, 2017

      Also I forgot to ask…. would streaming basketball content through NBA Live using Telstra TV be unmetered ?? Cheers

  4. Default Gravatar
    mailmanAugust 30, 2017

    Hi, I was going to buy a Telstra TV box-purely to watch the free view plus channels (IVIEW, SBS on Demand, Ten Play, etc) as the other available options seem over priced or hard to find reliable information on them and where to purchase them (aerial box, etc). After reading here that the Telstra TV only works with an active Telstra account I’m wondering if there are any better options for the viewing of the free view plus channels through my TV?

    • Staff
      MattAugust 30, 2017Staff

      Hi Liam,

      Thanks for your question. The cheapest option for watching Freeview channels through your TV is via a Google Chromecast dongle, since the Freeview app now supports Chromecast. This small and simple device plugs into the HDMI port on your TV and lets you stream a variety of content, including Freeview channels, from your phone to your TV. You can read more about Google Chromecast in our streaming guide, if you’re interested.

      I hope this helps!

      Regards,

      Matt

  5. Default Gravatar
    PeteAugust 30, 2017

    Can Freeview App be loaded onto Telstra TV service or am I limited to the 15 that came with the service?

    • Staff
      MattAugust 30, 2017Staff

      Hi Pete,

      Thanks for your question. Unfortunately, the Freeview app is not currently available on Telstra TV. You can, however, download the individual apps for each catch-up service on Telstra TV, e.g. ABC iView, PlUS7, SBS On Demand.

      I hope this helps.

      Regards,

      Matt

  6. Default Gravatar
    LeanneAugust 29, 2017

    Can I get or set up Netflix using my TBox: I am a Telstra customer.

    • Staff
      JhezelynAugust 30, 2017Staff

      Hi Leanne,

      Thanks for your comment.

      Upon checking, unfortunately, you can’t get Netflix through the T-box, as it is a discontinued product. Therefore, T-boxes are not set up for Netflix. Hope this helps.

      Regards,
      Jhezelyn

    • Staff
      MattAugust 29, 2017Staff

      Hi Leanne,

      Thanks for your question. Unfortunately, Telstra ceased supporting its T-Box device before adding support for Netflix, and Telstra has since shifted focus to its Telstra TV device. As such, I’m afraid you will not be able to watch Netflix on your T-Box.

      Regards,

      Matt

  7. Default Gravatar
    BrendaAugust 20, 2017

    Hi. I have an iQ3 box with my foxtel, would I still use this box if I had a Telstra TV box and if not, would I still have the features of the iQ3 such as pause rewind and recording of 3 different shows at one time?

    • Staff
      MattAugust 21, 2017Staff

      Hi Brenda,

      Thanks for your question. If you wanted to avoid using your iQ3 box, you would need to sign up for a Foxtel Now subscription for streaming Foxtel over the Internet, instead of over cable as you currently are with your iQ3 box. With Foxtel Now on Telstra TV, you would be able to pause and rewind your shows but not record them.

      If you stick with your standard Foxtel subscription, however, you will need to keep using your iQ3 box in addition to Telstra TV in order to watch Foxtel.

      I hope this helps.

      Regards,

      Matt

  8. Default Gravatar
    CazannAugust 8, 2017

    Will telstra TV work on my 10yr LCD Tele?
    Or do I need a new Smart Tele?
    Thanks

    • Staff
      MattAugust 8, 2017Staff

      Hi Cazann,

      Thanks for your question. So long as your TV has an HDMI port, it will work just fine with Telstra TV. You just plug the Telstra TV box into your TV, and all the smarts are handled by the Telstra TV box itself.

      I hope this helps!

      Regards,

      Matt

  9. Default Gravatar
    TonyJuly 16, 2017

    I have a Windows 10 desktop PC (without HDMI) and a Panasonic Vieta TV, model TH-P50U30A (not a smart TV). What I want to do is stream Netflix through the PC to the TV. I have already attempted to do this using a Netgear adapter without success. My question is will Telstra TV achieve this streaming without driving me insane with “Geek Speak)?

    • Staff
      MattJuly 16, 2017Staff

      Hi Tony,

      Thanks for your question. Telstra TV will indeed let you stream Netflix to your TV with minimal fuss. You would simply need to connect the Telstra TV to your Panasonic TV, download the Netflix app from the Telstra TV’s digital store, then log in with your Netflix credentials to start watching.

      Just to clarify, this will not require you to use your PC at all. Telstra TV functions as a separate device, much like a set-top box.

      I hope this helps answer your question.

      Cheers,

      Matt

  10. Default Gravatar
    LaraNovember 15, 2016

    How much do Telstra TV remote control cost to replace? I broke mine so I need to replace it but I’m not sure where to get one and how much they are.

    Thanks!
    Lara

    • Staff
      JasonNovember 15, 2016Staff

      Hi Lara,

      Thank you for your enquiry.

      Telstra TV remote control costs $20. Please get in touch with Telstra to order a replacement remote control on 13 22 00 and say “Telstra TV” then “Faults”. Telstra will ask for the preferred delivery address and other possible charges will be discussed once you contact them. The standard delivery time is within 3-5 business days depending on the area.

      I hope this helps.

      Cheers,
      Jason

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