Everything you need to know about Telstra TV

TelstraTV2_1_738

Exclusive to Telstra customers, is Telstra TV a media box worth signing up for?

What is Telstra TV?

Telstra's Telstra TV set top box is a 4K-capable media streaming device capable of playing movies and TV shows from services like Netflix, 7Plus and BigPond Movies on your TV. Similar to other boxes like Apple TV and Fetch, Telstra TV connects to your home network either through Wi-Fi or via an ethernet cable and streams video from the Internet to your TV over HDMI.

Unlike the competition, though, Telstra TV is only available to Telstra broadband customers. If you don't have a Telstra broadband account, you won't be able to use the device.

How does Telstra TV work?

To stream online content to Telstra TV, you'll first need to download the relevant app from Telstra TV's app store. Services like Foxtel Now and Stan each have their own app, and provided you're already a paid subscriber, you can watch their complete libraries from the comfort of your couch. Apps for catch-up TV services like 9Now and 7Plus work in much the same way, with the added benefit of being free to access, although as with any video streaming services, they will consume data when you're watching programs through them.

In addition to online streaming services, Telstra TV can also access videos, music and photos stored on your home network or on USB devices. By connecting other media devices to your home network, or by plugging them into Telstra TV via USB, you can watch video files, listen to music and view pictures on the big screen.

Controlling Telstra TV is a simple matter, too. Switching apps and searching for content can be handled via the included infrared remote, with a universal remote or through the Telstra TV+ mobile app.

What can I watch on Telstra TV?

Telstra TV supports a wide range of free and paid streaming services through apps on its app store. Some of the most popular services are:


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What is Telstra TV+?

Telstra TV+ is the mobile companion app for Telstra TV – basically it's an interactive TV guide for everything you can watch on Telstra TV. Available on iOS and Android devices, the app rounds up the latest movies and TV shows available on services like Stan, BigPond Movies and 7Plus, along with schedules and highlights for select Telstra-sponsored sports like AFL and NRL.

If you're not a fan of the included remote, you can use the Telstra TV+ app to control your Telstra TV instead. The app interface makes it a lot easier to find the shows and movies you're looking for, especially if you need to do any typing. Telstra TV supports full search for content across multiple services, and it's markedly easier to do so from the app with a full keyboard rather than the on-screen display with a remote.

Telstra mobile customers can also use the Telstra TV+ app to redeem special entertainment offers tied to their mobile plan. These offers typically include cheap movie tickets, BigPond Movies rentals and free trials for a variety of entertainment services.

How much does Telstra TV cost?

Since Telstra TV requires a valid Telstra broadband or mobile account to function, it's only available to buy directly through Telstra. If you're not already a Telstra customer, Telstra TV is included with a number of Telstra's broadband bundles. The current bundling offer provides a Telstra TV at no additional cost to any contract customer on a plan costing $99 per month or higher.

On the upside, using Telstra TV through a Telstra broadband connection gets you unmetered streaming of any content on BigPond Movies and select sports services like AFL Live.

If you're already with Telstra, you can buy Telstra TV outright for $192 from the Telstra website or through your local Telstra store.

Telstra TV review

We've run the 2nd generation Telstra TV through its paces in our comprehensive review:

"Telstra's second take on a streaming box covers all the basics"

You can read the full review of the Telstra TV here.

What's the difference between Telstra TV and Telstra TV 2?

The current generation Telstra TV is technically the Telstra TV 2, because it's Telstra's second generation Roku-powered set top box. While the range of streaming services across both Telstra TV set top boxes is essentially identical, the larger second generation box also adds support for 4K video as well as an integrated TV tuner so you can watch live free-to-air television.

The 2nd generation box also substantially changed the user interface from the rather plain first generation box, although Telstra has promised that this aspect of the Telstra TV will be available to download and update the older Telstra TV models already sold. The first generation Telstra TV is no longer available for sale, but was provided bundled with broadband contracts or outright for $109.

Specifications

Product Name
Telstra TV 2
Video formats
2160p 4K UHD / 1080p HD / 720p with HEVC support
Audio support
Dolby Digital 7.1
Networking
802.11a/b/g/n/ac dual band wireless or 10/100 Ethernet port
Processor
Quad-core MStar C2
RAM
2GB
Storage
512MB Flash NAND
Ports
HDMI 2.0, USB 2.0, MicroSD Slot
Size
16x16x2cm (approx)

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67 Responses

  1. Default Gravatar
    PaulJuly 13, 2018

    I am trying to find a list of exactly what channels I would get on Telstra TV. For example, my wife likes several programs that are on the Lifestyle channel and I would need to know whether that is available on Telstra TV.

    • finder Customer Care
      ArnoldJuly 13, 2018Staff

      Hi Paul,

      Thanks for your inquiry

      One of the great new features of the new Telstra TV is the ability to access Live Free-to-Air TV. Here is a quick guide to help you scan for free to air channels that are available to your Telstra TV.

      Using your Telstra TV remote:

      – Open the menu by selecting the home button
      – Select Settings
      – Scroll down to Channel scan
      – Select Scan again for channels
      – Select Start finding channels.

      Please make sure your antenna cable is connected firmly to the back of the Telstra TV, and to the wall socket. For more information about this, you may want to check out Telstra’s Website and click on the Telstra TV link for everything you need to know about the device.

      Hope this information helps

      Cheers,
      Arnold

  2. Default Gravatar
    MaryJune 29, 2018

    How much per month for telstra tv for 4 tvs

    • finder Customer Care
      JoelJune 29, 2018Staff

      Hi Mary,

      Thanks for leaving a question on finder.

      Since Telstra TV requires a valid Telstra broadband or mobile account to function, it’s only available to buy directly through Telstra. If you’re not already a Telstra customer, Telstra TV is included with a number of Telstra’s broadband bundles. The current bundling offer provides a Telstra TV at no additional cost to any contract customer on a plan costing $99 per month or higher. On the upside, using Telstra TV through a Telstra broadband connection gets you unmetered streaming of any content on BigPond Movies and select sports services like AFL Live. If you’re already with Telstra, you can buy Telstra TV outright for $192 from the Telstra website or through your local Telstra store.

      Cheers,
      Joel

  3. Default Gravatar
    PeterJune 5, 2018

    We currently subscribe to Foxtel for internet, phone and Foxtel entertainment plus sport, but are no longer on a contract. The service is connected to two TVs but only one IQ. It is not HD.
    Nbn has been connected to our street, and we are considering purchasing a Telstra bundle for internet, phone, Telstra TV , Foxtel entertainment and sport.
    Does Telstra manage the handover from Foxtel?
    What equipment would we need to buy from Telstra? What cost?
    Can the Telstra connection include two TVs?
    Is the Telstra connection HD? What cost?
    Does the Telstra connection include a recording device/programme selection/preset similar to the Foxtel IQ?

    • finder Customer Care
      NikkiJune 7, 2018Staff

      Hi Peter,

      Welcome to finder! Thanks for leaving us a message.

      Please note that we’re a product comparison website and we do not represent any company we feature on our site. We provide general information on products to assist you in your buying decision process hence we cannot recommend product / service that is rightfully fit for you.

      Does Telstra manage the handover from Foxtel?
      — You can ask this from Telstra and arrange this with them.

      What equipment would we need to buy from Telstra? What cost?
      — You’d need a Telstra TV Box, with the Telstra TV box, you can watch Live TV, catch-up TV and streaming Apps, all in the one place, search for specific titles across live TV, free-to-air catch-up and major streaming services like Netflix, Stan, Foxtel Now and BigPond Movies

      You can check out pricing and bundles here.

      Can the Telstra connection include two TVs?
      — This is dependent on the Telstra Bundle you get. There are Telstra broadband plans that include Telstra TV on the offer and if should you need an extra TV you may request for an additional device for $192.

      Is the Telstra connection HD? What cost?
      — This is dependent on the Telstra Bundle you get. The basic package including Sports, Entertainment and HD channels for $39 per month standalone.

      Does the Telstra connection include a recording device/programme selection/preset similar to the Foxtel IQ?
      –The T-Box is a digital set-top box and personal video recorder which combines access to free-to-air TV channels in your area with features and applications, delivered by your eligible broadband service.

      Hope this helps.

      Cheers,
      Nikki

  4. Default Gravatar
    KathleenMarch 13, 2018

    I’m watching Netflix on my lounge TV which is a smart TV, but with it getting close to winter I wouldn’t mind watching netflix on my bedroom TV, I have heard that I need a media box, I have just upgraded to a new package and it’s costing enough but just need to know about your media box. Thanks and also costs involved.

    • finder Customer Care
      MattMarch 13, 2018Staff

      Hi Kathy,

      Thanks for your enquiry. If you have purchased a broadband package through Telstra, the Telstra TV media box is bundled for free with certain plans. Standalone, it is available to purchase for $192. If you’re only going to be watching Netflix and other services you are already subscribed to, there are no ongoing costs for Telstra TV.

      That said, if all you want to do is watch Netflix on a separate, non-starter TV, Google Chromecast offers a cheaper way to do that. You may want to consider that as an alternative.

      If you have any more questions, please let me know.

      Regards,

      Matt

    • Default Gravatar
      KathleenMarch 13, 2018

      Hi thanks for your response, obviously my telly in my bedroom is a normal telly so want to be able to watch netflix on there, I’m going through WiFi to watch my netflix on my smart telly, just also wondering if it’s not cheaper to buy a media box on eBay

    • finder Customer Care
      MattMarch 13, 2018Staff

      Hi Kathy,

      Purchasing a media box from eBay can be a cheap solution, but you’ll want to make sure that the specific model you buy supports Netflix. Also be aware that cheaper, generic media boxes may have weaker Wi-Fi chips, which could affect their ability to stream Netflix depending on how far away they’re situated from your Wi-Fi router.

      As I mentioned, Google Chromecast offers a relatively cheap (usually around $50-$60) option if you don’t want to go the eBay route.

      Regards,

      Matt

    • Default Gravatar
      KathleenMarch 13, 2018

      How is google chromecast going to let me watch Netflix on my TV in my bedroom?

    • finder Customer Care
      MattMarch 13, 2018Staff

      Hi Kathy,

      Google Chromecast plugs into the HDMI port of your TV (like most media boxes) and lets you “cast” video from apps on your phone or from your web browser on a computer. With a Chromecast plugged into your bedroom TV, you could boot up the Netflix app on your phone and select the “Cast” option to watch Netflix on that TV. This way, your phone functions like a remote. You can also do the same thing from a computer, if you don’t have a smartphone.

      Regards,

      Matt

    • Default Gravatar
      KathleenMarch 13, 2018

      Shooo now I’m confused lol how much does that cost?

    • finder Customer Care
      MattMarch 13, 2018Staff

      Retail price is $59, but you can often find it cheaper if you shop around. If you want to know more, I recommend reading our guide to Google Chromecast.

      Regards,

      Matt

    • Default Gravatar
      March 13, 2018

      So is that a once off price?

    • finder Customer Care
      MattMarch 13, 2018Staff

      Correct. Other than your Netflix subscription, there are no ongoing costs.

      Regards,

      Matt

  5. Default Gravatar
    RobertFebruary 28, 2018

    We have just subscribed to Foxtel $29 per month plus sports and not to Telstra TV. Should we have gone for both Telstra Tv and Foxtel (plus sports) instead.? The option of both together was not mentioned and we were not aware we could have both. Is Telstra Tv going to be available after 12 months. Will ring the store tomorrow to find out before it is too late to see what was the better option. Up in the air!!!!.

    • finder Customer Care
      MattMarch 1, 2018Staff

      Hi Robert and Carole,

      Thanks for your enquiry. May I ask whether you’re a Telstra broadband customer? Telstra TV is only available to those who have a Telstra broadband connection. Also, the offer that includes both Telstra TV and Foxtel is available when purchasing a new broadband bundle through Telstra – if you’re just looking to get Foxtel by itself, I’m afraid you won’t be able to take advantage of it.

      Let me know if you have any further questions!

      Regards,

      Matt

  6. Default Gravatar
    CatherineJanuary 17, 2018

    I’ve had T/Box since it began.. Now that it is closing down, I need to update ..I have made two attempts to discuss this by phone. Trying to liase with the Philippines is harrowing and I gave up after two tries. I’m hoping I can get the answers I need this way. I need a new plan. I want to try and cut some of the expense I am incurring.

    • finder Customer Care
      MattJanuary 17, 2018Staff

      Hi Catherine,

      Thanks for your enquiry. Are you looking to upgrade just your streaming device, or are you interested in signing up to a new broadband plan altogether? If it’s the latter, you’ll want to take a look at our comparison of the best broadband plans currently available, as you’ll likely find a better deal than what you’re currently getting. If you really want to cut down on your expenses, you can also check out our comparison of cheap broadband plans.

      If you’re after something else, please let me know so I can help you find it!

      Regards,

      Matt

  7. Default Gravatar
    vickiJanuary 10, 2018

    do you need a smart tv to view and use netflix etc or just a late model tv

    • finder Customer Care
      MattJanuary 10, 2018Staff

      Hi Vicki,

      Thanks for your question. To use Netflix and similar streaming services on a TV without purchasing a separate set-top box, you will indeed need a Smart TV. This is because the TV needs its own Netflix app to stream content to it.

      For non-Smart TVs, you can hook up devices like Google Chromecast to stream Netflix instead.

      I hope this helps.

      Regards,

      Matt

  8. Default Gravatar
    DANNYDecember 11, 2017

    HOW DO YOU EDIT THE CHANNEL LIST TO VIEW JUST THE ONES YOU WANT

    • finder Customer Care
      MattDecember 11, 2017Staff

      Hi Danny,

      Thanks for your question. Unfortunately, Telstra TV does not support the ability to edit the channel list manually – it will always display all the channels available to you at all times. If you’re finding the interface a little cluttered, you might want to search for programs manually using the Telstra TV app on your phone.

      I hope this helps.

      Regards,

      Matt

  9. Default Gravatar
    VenitaNovember 15, 2017

    We live in outback NSW and dont have free to air TV access, however we do have NBN, so we have configured our TV to run as a computer screen and we live stream through Google Chrome from the various tv channel websites. However, some shows dont stream very well and they are not always added to their available episodes list. And some major events were completely cut from streaming eg. “State of Origin” and “Bathurst 1000”. The Telstra TV2 box will cost us an additional $19 per month and put us in a contract for 2yrs… but i am confused about the “downloading apps” and “paying for membership” etc in other correspondences below…- will this box give us full access to the channels as if we were living in town just watching normal tv? Or would it be no different to what we are doing now and just be extra money spent for nothing?
    Thanks.

    • finder Customer Care
      MattNovember 15, 2017Staff

      Hi Venita,

      Thanks for your question. The Telstra TV box (both the first and second revisions) include apps for the various catch-up services like 9Now, PLUS7 and ABC iView. These apps function much like the websites you’re currently using to stream, and do not offer any extra content beyond what you’re currently getting. As such, streaming through Telstra TV will be no different to your current solution of streaming through Google Chrome.

      As for the “paying for membership”, that’s specifically for services like Netflix and Stan that operate on a subscription model.

      I hope this helps!

      Regards,

      Matt

    • Default Gravatar
      VenitaNovember 15, 2017

      Hi Matt. Thankyou for your reply.
      Yes, we are currently members for Netflix and Stan, i was more confused about the NRL & AFL etc. listed above and the NHL in comment 22nd OCT below. Do you happen to know if the Rugby League (& state of origin series) also have apps to pay membership to? – my searches cant seem to find anything outside of paying for foxtel. Thanks.

    • finder Customer Care
      MattNovember 15, 2017Staff

      Hi Venita,

      The NRL, AFL and NHL all have separate subscription services you can subscribe to, and each has an app for watching their content through Telstra TV. For NRL specifically, you can have a read of our NRL streaming guide for more information about what you get with the subscription and app.

      Let me know if you have any more questions!

      Regards,

      Matt

  10. Default Gravatar
    ArteestNovember 13, 2017

    On Telsta TV what do have on offer for horse racing in the the way of SKY racing equivalent?

    • finder Customer Care
      MattNovember 13, 2017Staff

      Hi Arteest,

      Thanks for your question. Unfortunately, Telstra TV does not currently offer any horse-racing alternatives directly. The best way to watch horse racing on Telstra TV is through a subscription to Foxtel Now’s Sports package with the Sky Racing add-on. You can then stream Foxtel Now through your Telstra TV to watch horse racing on your TV.

      I hope this helps.

      Regards,

      Matt

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