Car loan provider Inhouse Finance Group to refund customers $400,000

Elizabeth Barry 21 February 2017 NEWS

asic investigation

An ASIC investigation found the car financier charging consumers up to 90% p.a. in interest.

InHouse Finance Group, a lender that provides finance for vehicles purchased from Best Buy Autos in Sydney, has been found charging consumers a higher rate than is allowed under the National Credit Act.

An Australian Securities and Investments Commission (ASIC) investigation found that the financier required consumers who were unable to pay a deposit of 80% to purchase a warranty product. This warranty purchase was then included in the amount borrowed and increased the annual percentage rate for their loan.

ASIC found that some consumers were being charged a rate of 90% p.a., exceeding the 48% p.a. maximum.

Following ASIC's investigation, Inhouse Finance Group has stopped requiring its customers to purchase the warranty and will contact the 177 affected consumers to explain what refund they might get or if their loan repayments or term will be reduced.

ASIC deputy chair Peter Kell said it's the responsibility of credit licensees to understand the maximum rates they are able to charge.

"As this case demonstrates, practices that require a consumer to purchase an additional product when taking out a loan may result in a lender entering into a contract where it is charging more than the maximum allowable under the law," Kell said.

"Such practices may harm consumers as it can result in the consumer borrowing more than they can afford – especially because they are primarily focussed on purchasing the car and financing that purchase."

Any consumers concerned about their loan they can contact Inhouse Finance Group on (02) 9272 9047.

Picture: Shutterstock

Get more from finder

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Privacy & Cookies Policy and Terms of Use, Disclaimer & Privacy Policy.
Ask a question
Go to site