We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!
Can’t decide between a stay with IHG or Marriott for your next global trip? We put both hotel chains under the microscope to see how they compare with each other in terms of everything from hotel locations and loyalty schemes, to value for money and pet-friendliness.
|Where are its hotels?||IHG|
|Is there free breakfast?||At some hotels||At some hotels||Neither brand offers free breakfasts across the board|
|Is there a loyalty program? Is it free to join?||IHG Rewards Club – free to join||Marriott Rewards – free to join||Both brands offer free loyalty schemes|
|Which chains is it partnered with?||IHG has 12 brands:|
|Marriott has 30 brands:||Marriott|
|Is there free Wi-Fi?||IHG Rewards Club members get free Wi-Fi||Marriott Rewards members get free Wi-Fi||Both hotels offer free Wi-Fi as part of their loyalty schemes|
|Is there an executive lounge?||In some hotels. These are open to certain levels of Reward Club customers||In some hotels. These are open to Gold, Platinum and Platinum Premier rewards members||Lounge access for certain club members with both brands|
|How many stars does it have?||Up to 5 stars||Up to 5 stars||Both have 5-star hotels around the world|
|Are hotels pet friendly?||Some||1,400 pet-friendly hotels worldwide||Marriott|
|Where is it headquartered?||Denham, UK||Bethesda, USA|
|Is there online chat?||Yes, but it's slow and it times out easily||No.||IHG|
|What are my payment options?||Marriott|
|Can I price match?||Yes.||Yes.||Both offer price match|
|Does it allow for cancellations/changes?||Yes, most hotels offer a 24-hour cancellation policy||Yes, you can cancel without charges 48 hours before the stay||IHG|
|Does it have smoking rooms?||Yes.||No.||IHG|
|Ready to book?||Book with IHG||Book with Marriott|
Which offers the best price?
Marriott’s Look No Further-Best Rate Guarantee means that if you find the same hotel room on the same date for cheaper, you qualify for a price match and a further 25% off. You have to submit your claim within 24 hours of booking.
IHG’s Best Price Guarantee states that if you find a lower room rate somewhere else on the Internet, you’ll get your first night free and the rest of your stay for the lower price-matched fee. Again, you have to submit your claim within 24 hours of booking.
If you booked a $100 per night hotel with Marriott for two nights and found it for $80 elsewhere, you’d end up paying $120 for your stay thanks to the price-match promise. The same stay would cost $80 with IHG.
A seven-night stay with the same rate discrepancy would cost £420 with Marriott and £480 with IHG.
Any other differences worth noting?
Both Marriott and IHG publish the results of customer feedback questionnaires, aka reviews, on their websites. All Marriott reviews are published in English, where IHG reviews are posted in several languages.
What are the deals?
Both Marriott and IHG have deals pages on their websites offering 10–35% off hotel stays. Marriott’s deals tend to rely on the number of nights you stay whereas IHG's deals sometimes require you to take an extra step, such as downloading an app.
Both IHG and Marriott offer some great, seasonal deals if you book direct.
More guides on Finder
Best caravan parks in Port Hughes
Here are the caravan parks worth staying at along the Copper Coast.
Kiama hotels | Where to stay in the coastal town south of Sydney
Compare Kiama hotels, find the best sites to book them and get the latest coupon codes and deals to save on your stay.
Taronga Zoo review
We review everything from the animal exhibits to what the zoo is doing to stay COVID-safe.
Blue Mountains hotels | Where to stay in NSW’s world heritage area
Compare Blue Mountains hotels, find the best sites to book them and get the latest coupon codes and deals to save on your stay.
Nelson Bay hotels | Where to stay in Port Stephens’ largest town
Compare Nelson Bay hotels, find the best sites to book them and get the latest coupon codes and deals to save on your stay.
Ballarat hotels | Where to stay in Victoria’s central highlands
Compare Ballarat hotels, find the best sites to book them and get the latest coupon codes and deals to save on your stay
Bendigo hotels | Where to stay in the Ceramic Centre of Victoria
Compare Bendigo hotels, find the best sites to book them and get the latest coupon codes and deals to save on your stay.
Newcastle hotels | Where to stay in the NSW coastal city
Compare Newcastle hotels, find the best sites to book them and get the latest coupon codes and deals to save on your stay.
Hotel health and safety measures that will help keep you safe during COVID-19
Have a safe stay on your next Australian getaway with these hotel health and safety measures.
Caloundra hotels | Where to stay in the Sunshine Coast town
Compare Caloundra hotels, find the best sites to book them and get the latest coupon codes and deals to save on your stay.
Ask an Expert