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27 Nov 2019 | 50% off swimwear | spl**** |
28 Dec 2020 | Up to 60% off sale + new styles added | ******** |
Icon Homeware offers a delivery guarantee where if your product does not arrive in perfect condition, you qualify for an immediate replacement. You can expect Icon Homeware to deliver anywhere in Australia and small items can ship to PO Box addresses. Icon Homeware relies on Australia Post's eParcel service for standard orders, while a furniture carrier or a courier service will deliver large furniture pieces.
Once your order ships you receive a tracking code. Orders dispatch a day or two after Icon Homeware receives them. Most orders take in between two and seven business days to deliver. If you want products to ship internationally, you have to contact an Icon Homeware representative by phone or email.
Icon Homeware follows a simple returns and refunds policy. If you are not satisfied with a product, you qualify for a refund or a store credit as long as you return the product within 14 days from the date of purchase. Criteria you have to meet include sending the item unused, not damaging inner packaging and sending it back in the same condition as you received it.
You will have to bear shipping costs if you return an item. If the original cost of the item is less than $100, you be required to pay $9.95. If the cost of the product is more than $100, you have to pay the actual shipping costs. A 20% restocking fee applies to items returned because of a change of mind. Once Icon Homeware receives the returned item it processes the refund within one business day.
In operation since 2010, Icon Homeware provides its customers with an array of products that find use in and outside the home. With a huge range of products and brands, Icon Homeware also offers a lowest-price guarantee and is Australian owned. All orders are shipped directly from their warehouse and their customer service team aims to respond to any requests within a few hours, even on weekends.
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