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Will your next break be at a Hyatt or Hilton hotel? Or can’t you decide?
Separate the wheat from the chaff with this handy guide. It shows how the hotel chains compare to each other on everything from Wi-Fi and location to breakfasts – and the all important rates.
Hyatt vs Hilton: Hotel features compared
Feature
Hyatt
Hilton
Verdict
Where are its hotels?
Africa
Asia
Australia
Canada
Caribbean
Central America
Europe
Middle East
South America
USA
Africa
Asia
Australia
Canada
Caribbean
Central America
Europe
Middle East
South America
USA
New Zealand
Hilton
Is there free breakfast?
Hyatt House and Hyatt Place offer free breakfasts
At some hotel partners such as Hampton Inn and Embassy Suites
Free breakfasts are not standard with either chain
Is there a loyalty scheme?
World of Hyatt – free to join
Hilton Honors – free to join
Both offer loyalties
Which chains is it partnered with?
Hyatt has 12 brands:
Andaz
Grand Hyatt
Hyatt Hotels
Hyatt Centric
Hyatt House
Hyatt Place
Hyatt Regency
Hyatt Residence Club
Hyatt Zilara
Hyatt Ziva
Park Hyatt
The Unbound Collection
Hilton has 14 brands:
Waldorf Astoria
Conrad
Canopy
Hilton
Curio
DoubleTree
Tapestry Collection
Embassy Suites
Hilton Garden Inn
Hampton
Tru
Homewood Suites
Home2
Hilton Grand Vacation
Hilton
Is there free Wi-Fi?
Yes
Hilton Honors members get free Wi-Fi
Hyatt offers free Wi-Fi as standard
Is there an executive lounge?
In some hotels
Hilton Honors Diamond members get access to executive floors at hotels
Both chains offer some executive lounges
How many stars does it have?
Up to 5-stars, luxury
Hyatt Regency hotels have up to 5-stars
Both offer 5-star hotels
Are hotels pet friendly?
More than 460 pet-friendly hotels
Some, including 120 DoubleTree hotels
Both offer pet-friendly hotels
Is there online chat?
No
No
Neither offers online chat
What are my payment options?
American Express
Diners Club
Discover
JCB
Mastercard
Union Pay
Visa
Hyatt Visa Card
Carte Blanche
American Express
Diners Club
JCB
MasterCard
Maestro / Switch
Visa
Hilton Honors points
They offer similar payment options
Can I price match?
Yes.
Yes
Both offer price matches
Does it allow for cancellations/changes?
Cancellation and deposit policies vary by the hotel and confirmed rate
Cancellation depends on the booking and hotel – many rooms can be cancelled at 24 hours notice.
Hilton
Does it have smoking rooms?
Yes
Yes
Both have some smoking rooms
Who offers the best price?
At the time of writing in March 2018, a hotel room with a king-sized bed and 195 square foot of space cost US$379 (AUD$475) at the Hyatt Herald Square, New York.
On the same date, a room with a king-sized bed and 330 square foot of space at Hilton Times Square cost US$379 (AUD$475) with Hilton.
The verdict?
We checked them both on the same day and the cost of a Hyatt and Hilton hotel room were identical. The Hilton was a little more central, though, being right on Times Square. The Hyatt was a 15-minute walk away.
What are the deals like?
Hilton offers range from $50 daily in resort credit when you book certain hotels to free breakfasts and 20% early bird discounts.
The "offers" pages from Hyatt feature deals like free breakfasts and discounts on suites. Most of Hyatt’s offers are aimed at members, though, such as 10% discounts on room rates.
The verdict?
Hilton offers a wider range of offers and not just to members.
Up to 33% off Sea World Resort and Water Park stays with park entry
Available for stays until 30 April 2021 with packages available to include entry to Warner Bros. Movie World, Sea World, Wet'n'Wild Gold Coast and Paradise Country during your stay.
Available on select dates when you stay a minimum of 3 nights. Destinations include Sydney, Melbourne, Brisbane, Cairns, Auckland, Paris, London and more. T&Cs apply.
Australia stays from $95/night + Extra 10% off for members
Available on stays up until 13 months from the booking date. Destinations include Brisbane, Gold Coast, Sydney, Canberra, Melbourne, Hobart, Adelaide, Perth, Uluru and more. T&Cs apply.
Valid on select hotel stays worldwide like Australia, New Zealand, Bali, Thailand, USA, Europe and more on all dates, including over holidays like Easter, Christmas and New Year's Eve. Some restrictions apply.
Available on stays until 21 December 2021. Destinations include Maldives, Thailand, Sri Lanka, Spain, Seychelles, Dubai, Mauritius and more. T&Cs apply.
Available on stays until 2021 in Sydney, Brisbane, Gold Coast, Sunshine Coast, Canberra, Adelaide, Perth, Darwin, Melbourne and more. Sample fare is for a private room in Victoria. T&Cs apply.
Available on select stay dates in 2020 and 2021. Destinations include Adelaide, Sydney, Gold Coast, Brisbane, Melbourne and more. Sample price is for a stay at a private beach cottage in South Greenough, Western Australia. T&Cs apply.
Available for travel until 31 December 2021 when you book for 2 nights or more. Prepayment required. Destinations include Sydney, Adelaide, Cairns, Canberra and more. T&Cs apply.
Available on select stay dates in 2021. Destinations include Sydney, Melbourne, Perth, Cairns, Brisbane, Townsville, Adelaide, Canberra and more. T&Cs apply.
Available on select dates until December 2021, including over Christmas and New Year's Eve. Destinations include Adelaide, Gold Coast, Byron Bay, Sydney, Cairns, Canberra, Hunter Valley and more. T&Cs apply.
Available on stays from 6 January - 30 June 2021 when you spend a minimum of $250. Destinations include Brisbane, Cairns, Gold Coast, Sunshine Coast, Whitsundays, Townsville and more. Exclusive for Trip.com members. Membership is free. T&Cs apply.
Available until 28 February 2021 on all activities including hot air balloon flights, attraction passes, Tiny Homes and staycation packages. Destinations include Sydney, Hunter Valley, Blue Mountains and South Coast. Minimum spend of $50 required. T&Cs apply.
Available on select stay dates on Express Deals. Destinations include Sydney, Adelaide, Byron Bay, Thredbo Vollage, Sunshine Coast, Jindabyne, Perth, Gold Coast and more.
Available on select stay dates when you book 60+ days in advance. Destinations include Brisbane, Cairns, Sydney, Gold Coast, Sunshine Coast, Darwin and more. T&Cs apply.
Up to 13% off domestic getaway packages + an extra 10% off with code
Available on select travel dates for stays in Brisbane, Sydney, Melbourne, Blue Mountains, Cairns, Canberra and more. Minimum spend of $100 required. T&Cs apply.
Available on select 2020 dates across Sydney, Melbourne, Cairns, Brisbane, Perth and more. Sample fare is for a stay at McSweeney Ranch Casino. T&Cs apply.
Available on all dates on Express Deals hotels and car hires in Sydney, Brisbane, Gold Coast, Perth, Melbourne, Canberra, Adelaide and more. Discount capped at $50. T&Cs apply.
Stephanie Yip is the travel editor at Finder and has been writing about travel and lifestyle for over a decade. She has written for Travel Weekly, Escape, Showpo, The Nibbler and Hostelworld. She was also the editor of kids magazine DMAG. Stephanie has a Bachelor of Communications from the University of Technology Sydney and has visited 55 countries (and counting).
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