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Hyatt vs Hilton: Compare locations, amenities, price and more

When Hyatt and Hilton hotels go head to head, who comes off best?

Updated

Fact checked

Will your next break be at a Hyatt or Hilton hotel? Or can’t you decide?

Separate the wheat from the chaff with this handy guide. It shows how the hotel chains compare to each other on everything from Wi-Fi and location to breakfasts – and the all important rates.


Hyatt vs Hilton: Hotel features compared

FeatureHyattHiltonVerdict
Where are its hotels?
  • Africa
  • Asia
  • Australia
  • Canada
  • Caribbean
  • Central America
  • Europe
  • Middle East
  • South America
  • USA
  • Africa
  • Asia
  • Australia
  • Canada
  • Caribbean
  • Central America
  • Europe
  • Middle East
  • South America
  • USA
  • New Zealand
Hilton
Is there free breakfast?Hyatt House and Hyatt Place offer free breakfastsAt some hotel partners such as Hampton Inn and Embassy SuitesFree breakfasts are not standard with either chain
Is there a loyalty scheme?World of Hyatt – free to joinHilton Honors – free to joinBoth offer loyalties
Which chains is it partnered with?Hyatt has 12 brands:
  • Andaz
  • Grand Hyatt
  • Hyatt Hotels
  • Hyatt Centric
  • Hyatt House
  • Hyatt Place
  • Hyatt Regency
  • Hyatt Residence Club
  • Hyatt Zilara
  • Hyatt Ziva
  • Park Hyatt
  • The Unbound Collection
Hilton has 14 brands:
  • Waldorf Astoria
  • Conrad
  • Canopy
  • Hilton
  • Curio
  • DoubleTree
  • Tapestry Collection
  • Embassy Suites
  • Hilton Garden Inn
  • Hampton
  • Tru
  • Homewood Suites
  • Home2
  • Hilton Grand Vacation
Hilton
Is there free Wi-Fi?YesHilton Honors members get free Wi-FiHyatt offers free Wi-Fi as standard
Is there an executive lounge?In some hotelsHilton Honors Diamond members get access to executive floors at hotelsBoth chains offer some executive lounges
How many stars does it have?Up to 5-stars, luxuryHyatt Regency hotels have up to 5-starsBoth offer 5-star hotels
Are hotels pet friendly?More than 460 pet-friendly hotelsSome, including 120 DoubleTree hotelsBoth offer pet-friendly hotels
Is there online chat?NoNoNeither offers online chat
What are my payment options?
  • American Express
  • Diners Club
  • Discover
  • JCB
  • Mastercard
  • Union Pay
  • Visa
  • Hyatt Visa Card
  • Carte Blanche
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Maestro / Switch
  • Visa
  • Hilton Honors points
They offer similar payment options
Can I price match?Yes.YesBoth offer price matches
Does it allow for cancellations/changes?Cancellation and deposit policies vary by the hotel and confirmed rateCancellation depends on the booking and hotel – many rooms can be cancelled at 24 hours notice.Hilton
Does it have smoking rooms?YesYesBoth have some smoking rooms

Who offers the best price?

At the time of writing in March 2018, a hotel room with a king-sized bed and 195 square foot of space cost US$379 (AUD$475) at the Hyatt Herald Square, New York.

On the same date, a room with a king-sized bed and 330 square foot of space at Hilton Times Square cost US$379 (AUD$475) with Hilton.

The verdict?

We checked them both on the same day and the cost of a Hyatt and Hilton hotel room were identical. The Hilton was a little more central, though, being right on Times Square. The Hyatt was a 15-minute walk away.


What are the deals like?

Hilton offers range from $50 daily in resort credit when you book certain hotels to free breakfasts and 20% early bird discounts.

The "offers" pages from Hyatt feature deals like free breakfasts and discounts on suites. Most of Hyatt’s offers are aimed at members, though, such as 10% discounts on room rates.

The verdict?

Hilton offers a wider range of offers and not just to members.


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