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Will your next break be at a Hyatt or Hilton hotel? Or can’t you decide?
Separate the wheat from the chaff with this handy guide. It shows how the hotel chains compare to each other on everything from Wi-Fi and location to breakfasts – and the all important rates.
| Feature | Hyatt | Hilton | Verdict |
|---|---|---|---|
| Where are its hotels? |
|
| Hilton |
| Is there free breakfast? | Hyatt House and Hyatt Place offer free breakfasts | At some hotel partners such as Hampton Inn and Embassy Suites | Free breakfasts are not standard with either chain |
| Is there a loyalty scheme? | World of Hyatt – free to join | Hilton Honors – free to join | Both offer loyalties |
| Which chains is it partnered with? | Hyatt has 12 brands:
| Hilton has 14 brands:
| Hilton |
| Is there free Wi-Fi? | Yes | Hilton Honors members get free Wi-Fi | Hyatt offers free Wi-Fi as standard |
| Is there an executive lounge? | In some hotels | Hilton Honors Diamond members get access to executive floors at hotels | Both chains offer some executive lounges |
| How many stars does it have? | Up to 5-stars, luxury | Hyatt Regency hotels have up to 5-stars | Both offer 5-star hotels |
| Are hotels pet friendly? | More than 460 pet-friendly hotels | Some, including 120 DoubleTree hotels | Both offer pet-friendly hotels |
| Is there online chat? | No | No | Neither offers online chat |
| What are my payment options? |
|
| They offer similar payment options |
| Can I price match? | Yes. | Yes | Both offer price matches |
| Does it allow for cancellations/changes? | Cancellation and deposit policies vary by the hotel and confirmed rate | Cancellation depends on the booking and hotel – many rooms can be cancelled at 24 hours notice. | Hilton |
| Does it have smoking rooms? | Yes | Yes | Both have some smoking rooms |
At the time of writing in March 2018, a hotel room with a king-sized bed and 195 square foot of space cost US$379 (AUD$475) at the Hyatt Herald Square, New York.
On the same date, a room with a king-sized bed and 330 square foot of space at Hilton Times Square cost US$379 (AUD$475) with Hilton.
The verdict?
We checked them both on the same day and the cost of a Hyatt and Hilton hotel room were identical. The Hilton was a little more central, though, being right on Times Square. The Hyatt was a 15-minute walk away.
Hilton offers range from $50 daily in resort credit when you book certain hotels to free breakfasts and 20% early bird discounts.
The "offers" pages from Hyatt feature deals like free breakfasts and discounts on suites. Most of Hyatt’s offers are aimed at members, though, such as 10% discounts on room rates.
The verdict?
Hilton offers a wider range of offers and not just to members.
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