How to switch energy providers

Switching energy providers is simple, but choosing which one to switch to? Not so much.

When you switch energy providers (also known as retailers) the only detail that changes is how much you pay. Your connection and electricity provision remains consistent. The grid infrastructure that delivers power to your house is tended to by another group, which also stays the same upon your switch. Still, it’s generally worth investigating a switch.

Residents of Victoria, New South Wales, ACT, South Australia, and Queensland are able to switch either their gas or electricity providers. Tasmanian residents can choose between gas retailers but not electricity, which government-owned Aurora Energy provides. Residents of Western Australia or the Northern Territory are unable to choose their retailer and have their electricity provided by Synergy and Power and Water Corporation, respectively.

How does switching contracts work?

You may want to consider switching retailers if your current retailer has high rates, lacks discounts, or has poor customer service. For most Australians, there are many energy retailers and plans to choose from, so there’s no need to stick with an inferior provider.

Making the switch between providers is relatively simple, but making sure you choose the best provider for yourself is not so easy. Before you make any hasty decisions, make sure to familiarise yourself with your current deal, and all of the potential deals available to you.

Signing up with a new provider

Choosing and registering with a new provider can be confusing, but thankfully we’ve taken a lot of the confusion away with our guide for selecting electricity, gas, or both utilities. Once you have started up with a new provider, the electricity is normally delivered the next day up to a maximum of three days. Call your new provider if connection takes longer than three days.

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How do I exit my existing contract?

Before starting a new contract with another provider, you must notify your current one. Depending on the type of contract you are in, you may need to pay early-exit fees for switching before your contract is up. To find out which situation you're in, contact your provider and ask about ways of switching without having to pay those fees. Early-exit fees are a flat charge that can be anywhere between $45-$100.

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Search and compare energy providers in your state

Name Product Green features Pros Cons Details More details
GreenPower
Solar
Monthly billing

Details

  • Electricity plans
  • Usage at wholesale rates
  • Variable/fixed rate available

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing

Details

  • Electricity and gas plans
  • Download the mobile app to track your account
  • 100% offset of carbon emissions
  • *Gas only available for VIC

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing
Sumo Perks
Credit card fees

Details

  • Electricity, broadband and gas plans
  • Pay-on-time discounts
  • Monthly billing
  • *Gas plans VIC only

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Variable/fixed rate available

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
AGL
GreenPower
Solar
Monthly billing
Flybuys + AGL Rewards
Credit card fees

Details

  • Electricity and gas plans
  • Pay on time discounts available
  • Flexible payment and billing options
  • Variable/fixed rate available

Features

12-24 month contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Monthly billing
  • *Electricity only in QLD

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity plans
  • Discounts for long term contracts
  • Variable / fixed rates available

Features

12-24 month contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing

Details

  • Electricity plans
  • Monthly billing
  • Pay on time discounts
  • Available in NSW, VIC, and SA

Features

No-lock-in contracts
No exit fees
GreenPower: Not available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Variable/fixed rate available
  • *Gas only in VIC & NSW

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Alinta Energy Rewards

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Quarterly billing for electricity
  • *Gas only in WA, Electricity only in QLD

Features

No-lock-in contracts
No exit fees
GreenPower: Not available
Solar: Available
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Monthly billing
  • *Electricity not available in WA

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
More info
Solar
Monthly billing
Credit card fees

Details

  • Electricity plans in NSW, VIC, QLD and SA
  • Gas plans in NSW, VIC
  • Monthly payments

Features

No-lock-in contracts
GreenPower: Not available
Solar: Available
More info

Compare up to 4 providers

amaysim Energy

Power up with amaysim

New subscription energy plans for Victorians that work just like your mobile plan.

  • Track your usage in the amaysim app
  • Roll over your unused energy
  • Top up if you run out early

Promoted
Name Product Green features Pros Cons Details More details
Solar
Monthly billing
Credit card fees

Details

  • Track usage in the amaysim app
  • Roll over unused energy
  • Top up if you run out early
  • Monthly payments

Features

No-lock-in contracts
GreenPower: Not available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing

Details

  • Electricity and gas plans
  • Download the mobile app to track your account
  • 100% offset of carbon emissions
  • *Gas only available for VIC

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Variable/fixed rate available

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing
Sumo Perks
Credit card fees

Details

  • Electricity, broadband and gas plans
  • Pay-on-time discounts
  • Monthly billing
  • *Gas plans VIC only

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
Go to site
More info
AGL
GreenPower
Solar
Monthly billing
Flybuys + AGL Rewards
Credit card fees

Details

  • Electricity and gas plans
  • Pay on time discounts available
  • Flexible payment and billing options
  • Variable/fixed rate available

Features

12-24 month contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Monthly billing
  • *Electricity only in QLD

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Variable/fixed rate available
  • *Gas only in VIC & NSW

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing

Details

  • Electricity plans
  • Monthly billing
  • Pay on time discounts
  • Available in NSW, VIC, and SA

Features

No-lock-in contracts
No exit fees
GreenPower: Not available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Alinta Energy Rewards

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Quarterly billing for electricity
  • *Gas only in WA, Electricity only in QLD

Features

No-lock-in contracts
No exit fees
GreenPower: Not available
Solar: Available
More info
GloBird Energy
GloBird Energy
Solar
Monthly billing

Details

  • Electricity and gas plans
  • Monthly billing
  • Available in VIC

Features

No exit fees
GreenPower: Not available
Solar: Available
More info
GreenPower
Solar
Monthly billing
Qantas Points

Details

  • Electricity and gas plans
  • 100% local customer service
  • Available in NSW, VIC, SA and QLD

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
More info
GreenPower
Solar
Monthly billing
Lumo Ameego Shopping program

Details

  • Electricity plans in VIC and SA
  • Gas plans in VIC and SA
  • Lumo Ameego rewards program

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
More info

Compare up to 4 providers

Name Product Green features Pros Cons Details More details
GreenPower
Solar
Monthly billing

Details

  • Electricity plans
  • Usage at wholesale rates
  • Variable/fixed rate available

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing

Details

  • Electricity and gas plans
  • Download the mobile app to track your account
  • 100% offset of carbon emissions
  • *Gas only available for VIC

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Variable/fixed rate available

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
AGL
GreenPower
Solar
Monthly billing
Flybuys + AGL Rewards
Credit card fees

Details

  • Electricity and gas plans
  • Pay on time discounts available
  • Flexible payment and billing options
  • Variable/fixed rate available

Features

12-24 month contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Monthly billing
  • *Electricity only in QLD

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Variable/fixed rate available
  • *Gas only in VIC & NSW

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity plans
  • Discounts for long term contracts
  • Variable / fixed rates available

Features

12-24 month contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
EasyPay Rewards

Details

  • Sole retailer for most of QLD, outside SE corner
  • Fixed payment schedules available
  • Electricity only in QLD (Except SE corner)

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
More info
Solar
Monthly billing
Credit card fees

Details

  • Electricity plans in NSW, VIC, QLD and SA
  • Gas plans in NSW, VIC
  • Monthly payments

Features

No-lock-in contracts
GreenPower: Not available
Solar: Available
More info
GreenPower
Solar
Credit card fees

Details

  • Electricity plans in VIC, NSW, SA & QLD
  • Pay-on-time discounts
  • Quarterly billing

Features

No-lock-in contracts
Emphasis on renewable energy sources
GreenPower: Available
Solar: Available
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Monthly billing
  • *Electricity not available in WA

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
More info
GreenPower
Solar
Monthly billing
Alinta Energy Rewards

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Quarterly billing for electricity
  • *Gas only in WA, Electricity only in QLD

Features

No-lock-in contracts
No exit fees
GreenPower: Not available
Solar: Available
More info

Compare up to 4 providers

Name Product Green features Pros Cons Details More details
GreenPower
Solar
Monthly billing

Details

  • Electricity plans
  • Usage at wholesale rates
  • Variable/fixed rate available

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Variable/fixed rate available

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
GreenPower
Solar
Monthly billing

Details

  • Electricity and gas plans
  • Download the mobile app to track your account
  • 100% offset of carbon emissions
  • *Gas only available for VIC

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Go to site
More info
AGL
GreenPower
Solar
Monthly billing
Flybuys + AGL Rewards
Credit card fees

Details

  • Electricity and gas plans
  • Pay on time discounts available
  • Flexible payment and billing options
  • Variable/fixed rate available

Features

12-24 month contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Variable/fixed rate available
  • *Gas only in VIC & NSW

Features

No-lock-in contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity and gas plans
  • Pay-on-time discounts
  • Monthly billing
  • *Electricity only in QLD

Features

No-lock-in contracts
No exit fees
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing
Credit card fees

Details

  • Electricity plans
  • Discounts for long term contracts
  • Variable / fixed rates available

Features

12-24 month contracts
GreenPower: Available
Solar: Available
Enquire now
More info
GreenPower
Solar
Monthly billing