How to get your credit score

The step-by-step guide to getting your free credit score with finder.

Finances can be complicated, but we aim to keep everything simple. This is why we've created this quick, simple guide to show you how to get your free credit score with finder. Plus, we have a few questions and answers to help you troubleshoot any problems you may encounter along the way.

Here we go.

Step 1: Where to start

Click on the button below to head to our free credit score page. It will open in a new tab so you will not be directed away from this page.

Get your free credit score

The page will look like this:

credit score

After you click Get started, you will need to create an account with To do this, you will need to enter the following information into the space provided:

  • Your email address. We will use this to send you a confirmation email, so make sure it is accurate.
  • A password. Create a password that has the following:
  • 8 characters in total
  • At least 1 letter
  • At least 1 number
  • At least 1 special character (for example *%$#)

After you've done this, click Create account.

Step 2: Confirm your email

Once you have created an account, we will send you a confirmation email. We need you to confirm your email before you get your score because we want to make sure you're able to receive the emails we send since this is how you will get your credit score.

If you can't see an email from us, wait a minute or two and refresh your inbox. You should also check your junk email folder.

Your confirmation email will look like this:

credit score verify email

Click "Get My Credit Score" to verify your email.

Step 3: Tell us about yourself

Once you click "Get My Credit Score" you will be taken to the form shown below. This form is all the information Equifax (formerly known as Veda) needs to identify you in order to access your credit score.

credit score form

In order to get your credit score, you'll need to give us the following information:

  • Full name. This needs to be as it appears on your driver's licence. If your middle name is on your licence, put it in the form.
  • Sex. Select male or female.
  • Date of birth. Please enter the date, select the month and enter the year as four digits (eg, 1990).
  • Driver's licence. Enter your driver's licence number and the state it is from. Your licence is required so Equifax can identify you. Note that the image below will pop up to help you find the correct details to enter.

driver's licence

  • Address. Enter your address. If you've lived there less than three years, enter a previous address as well (another address field will pop up when you check the box). Your address details are sent to a secure government registry, the Document Verification Service (DVS), which will match you to your official online identity. Equifax will then match its details against the DVS to make sure they have the right person.
  • Why do you want to find out your credit score? We're curious!

Step 4: Your result

After you have entered all of your information correctly, you will be taken to the results page to receive your credit score. You will be told what your credit score is and in which category your score sits.

Get your free credit score

Common troubleshooting questions and answers


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2 Responses

  1. Default Gravatar
    DeborahSeptember 26, 2017

    I thought I could use my Medicare number but came back saying I need drivers licence number. I haven’t had one since 1993. I still have the number so is it still acceptable?

    • Staff
      JoanneSeptember 26, 2017Staff

      Hi Deborah,

      Thanks for reaching out.
      Equifax uses your driver’s licence to access your score through our site. Equifax actually requests for a VALID driver’s license so an expired one may not do. If you have a Medicare ID or Passport you can use this link to order a free copy of your credit file.


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