How to get your free credit score

The step-by-step guide to getting your free credit score with finder.

Finances can be complicated, but we aim to keep everything simple. This is why we've created this quick, simple guide to show you how to get your free credit score with finder. Plus, we have the answers to some frequently asked questions to help you troubleshoot any problems you may encounter along the way.

Here we go.

Step 1: Create a free account

Click on the green button below to head to our free credit score page. It will open in a new tab so you won't be directed away from this page.

Get your free credit score

The page will look like this:

credit score home page

After you click Get started, you will need to create an account with To do this, you will need to enter the following information into the space provided:

  • Your email address. We will use this to send you a confirmation email, so make sure it's accurate.
  • A password. Create a password that contains the following:
  • 8 or more characters
  • At least 1 number and 1 letter

After you've done this, click Create account.

Step 2: Confirm your email address

Once you have created your account, we will send you a confirmation email. We need you to confirm your email address before you get your credit report.

If you can't see an email from us, wait a minute or two and refresh your inbox. You should also check your junk email folder.

Your confirmation email will look like this:

credit score verification email

Click "Verify my email".

Step 3: Verify your identity

Once you click "Verify my email" you will be taken to a screen that looks like this.

identity vertification

This form is all the information we need to identify you in Experian's system in order to access your credit score.

credit score form

In order to get your credit score, you'll need to give us the following information:

  • Full name. This needs to be as it appears on your driver's licence. If your middle name is on your licence, put it in the form.
  • Sex. Select male or female.
  • Date of birth. Please enter the date, select the month and enter the year as four digits (eg, 1990).
  • Supporting documents and proof of identification. You'll need to provide your Australian-issued driver's licence or passport to prove your identity during the application.
Group A Group B Group
Driver's licence issued by an Australian state or territory Medicare card issued by Health Insurance Commission Motor Vehicle Registration insurance papers
Roads and Maritime Services photo card Centrelink card Property rates notice
Licence or permit issued under law of the Commonwealth, a State or Territory Government Department of Veteran's Affairs card Home insurance papers
Proof of age card (government issued) Credit card or account card issued in Australia Property lease agreement
Passport Foreign/international driver's licence Utility bills
Working with children/teacher's registration card Australian tertiary education institution photo ID Bank or credit card statements showing current residential address
Public employee photo ID
ID issued by the Commonwealth, a state or territory government as evidence of your entitlement to financial benefits
  • Address. Enter your address. If you've lived there less than three years, enter a previous address as well (another address field will pop up when you check the box). Your address details are sent to a secure government registry, the Document Verification Service (DVS), which will match you to your official online identity. Experian will then match its details against the DVS to make sure they have the right person.

Step 4: Your result

After you have entered all of your information correctly, you will be taken to the results page to receive your credit score and your full credit report. You will be told what your credit score is and in which category your score sits.

Free credit score & report

Lenders know your credit score, so why shouldn't you?

Get your credit score and comprehensive report now!

Common troubleshooting questions and answers

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4 Responses

  1. Default Gravatar
    JenniferSeptember 8, 2018

    My partner doesn’t drive and only has nsw proof of ID from ServicesNsw as ID, is there any other way for him to check his credit? His passport is expired (he used to use that as ID. Thanks!

    • Default Gravatar
      JoelSeptember 8, 2018

      Hi Jennifer,

      Thanks for leaving a question on finder.

      If he does not have a driver’s license, he can use this link instead to order a free copy of his credit file.


  2. Default Gravatar
    DeborahSeptember 26, 2017

    I thought I could use my Medicare number but came back saying I need drivers licence number. I haven’t had one since 1993. I still have the number so is it still acceptable?

    • finder Customer Care
      JoanneSeptember 26, 2017Staff

      Hi Deborah,

      Thanks for reaching out.
      Equifax uses your driver’s licence to access your score through our site. Equifax actually requests for a VALID driver’s license so an expired one may not do. If you have a Medicare ID or Passport you can use this link to order a free copy of your credit file.


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