How to fill out the Westpac Property and Security Requests Form

Need to fill out a Westpac Property and Security Requests Form? Here are the steps to follow.

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If you bank with Westpac and sell your property or refinance your home loan, you’ll need to fill out what’s known as a discharge authority form. The Westpac form can be filled out online, printed, signed and then returned to Westpac. Filling it out is as straightforward as following the steps below.

Fill out the Westpac Property and Security Requests Form

1. Access the form online

Westpac’s Property and Security Requests Form can be accessed online at the link above. Go to the link, then click "Next."

2. Enter some basic details

You will need to leave your name and phone number, and indicate who you are (if it's your home loan then select "borrower").

3. Special circumstances

If relevant, select a specific circumstances that apply to your situation, such as a family separation, bankruptcy or deceased estate. This will help Westpac handle your request appropriately.

4. Add information of all borrowers

Enter information about any other borrowers involved and enter your customer number if you have one.

The form will then ask you if there are any guarantors or requests for Power of Attorney.

5. Property and security details

Add all relevant details about your property or properties, term deposits and other accounts.

6. Further information

You will need to provide specific information depending on your request which includes your Westpac transaction account if you have one for left over funds and fees. There is also information about the relevant fees, government charges and the delivery of documents.

7. Review and download

Review all your details, download the document and sign it as required. You can then send the form to Westpac.

Specific situations

How you complete the form varies depending on what you're trying to do.

  • If you’re selling your property. Westpac will ask whether or not you are closing your loan. If you have sold your property and bought a new property, you may want to move your existing home loan to your new property. This would mean you wouldn’t want to close your loan account.
  • If you’ve repaid your loan. Westpac will ask whether you are only requesting a discharge of mortgage, or whether you have other properties with Westpac.
  • If you’re refinancing. Westpac will ask whether you’ll be refinancing with another Westpac loan or with a different lender.
  • If you’re releasing a guarantee. Westpac will want to know whether the loan will still have property securing it.
  • If you are releasing a term deposit from your loan. Westpac will want to know if you still have property with them.
  • If you want to rearrange your existing loans and securities. This could mean you wish to transfer your existing loan to another property. Westpac will want to know if you want to release the securities on your loan or move your loan.
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