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Housekeeping services

Find the best housekeeper to help manage your busy schedule.

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If you've decided that you want to hire help to keep on top of your housework, it can be hard to find someone trustworthy to enter your home and do a good job of keeping it clean and well organised. We've compiled a guide to what you should look out for to find the right housekeeper for you and your family.

What are housekeeping services?

Professional domestic housekeeping services – as opposed to commercial housekeeping in hotels and serviced apartments – carry out the work involved in running a household.

What does a housekeeper do?

A housekeeper comes to your home to carry out a range of household tasks, from cleaning to laundry to cooking. A housekeeper goes beyond the role of a cleaner by doing jobs other than cleaning, and typically works in your home more frequently. Some housekeepers live in your home as full- or part-time employees.

The duties of a housekeeper include:

  • Cleaning floors
  • Cleaning the kitchen and bathroom
  • Dusting and polishing in living areas
  • Changing bed linens
  • Laundry and ironing clothes
  • Cooking meals
  • Running errands like grocery shopping and handling dry cleaning

How do I hire a housekeeper?

One way to find a suitable housekeeper is to get a recommendation from someone you know who has used a housekeeper in the past and found them to be trustworthy and experienced. You can also hire a housekeeper online, through an agency, a housekeeping service company's website or a comparison site like Airtasker or Oneflare. Whoever you hire, you should check their references and make sure they are qualified, experienced and insured.

How much does a housekeeper cost?

The cost of a housekeeping service depends on how often you want them to come to your home and how many hours you want them to work. In general, prices can range between $60 and $150 per visit.

How do I compare housekeeping services?

You should get quotes from several different housekeeping services. Check their customer reviews and references to gauge how punctual, professional and skilled they are. Find out if they will supply their own cleaning equipment and whether they charge any additional fees for your location and type of home.

How should I prepare for a housekeeping service?

To get the most out of your housekeeper's service you can save them time by clearing away clutter so that they can focus on the cleaning rather than having to clear up first. Agree with the housekeeper beforehand on the tasks they will complete and point out any areas that need special attention.

What to consider when hiring a housekeeper

You should be clear on what housework you want done, what budget you can comfortably afford, and how you will communicate with the housekeeper, especially if you will not be at home when they come.

Even if the housekeeper you hire is someone recommended by a friend, you should have a contract that clearly sets out the terms of service, payment and expectations.

Do I need to be at home for a housekeeper?

No. You do not need to be at home when the housekeeper comes; you can be at work, running errands or spending time with your family while your house is being cleaned.

Pros and cons of a housekeeper

Pros

  • A housekeeper can help you manage a busy schedule, getting housework done regularly while you focus on something else.
  • A housekeeper will do the chores you don't want to tackle.
  • A professional housekeeper will know how best to clean your home, for example to remove tough stains or odours.

Cons

  • Costs more than doing the housework yourself.
  • It can be hard to find someone experienced and trustworthy.

Frequently asked questions about housekeeping services

How often should you book a housekeeper?

A professional housekeeper will typically work in your home several days a week, but they will be able to come as often as you need them, whether that is daily, weekly, biweekly, monthly, when you have guests coming or when you want to do a bigger clean.

Is it worth it hiring a housekeeper through an agency or booking directly?

Using an agency will make sure the housekeeper who comes to your home has already been screened with background checks, while hiring a housekeeper directly will make sure you always deal with the same person and you could pay less.

Is there anything a housekeeper can't help with?

A housekeeper is focused on general housework tasks, and will not be able to help with things that require a specialist service, for example carpet or upholstery steam cleaning, plumbing, or gardening. It isn't a housekeeper's role to look after children or pets.

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