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Hotel review: Novotel Cairns Oasis Resort

Impressive 4-star accommodation in the heart of Cairns that ticks all of the boxes.

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The Novotel Oasis Cairns Resort is a luxurious 4-star resort located in the heart of Cairns city. An ideal accommodation option for couples and families, it offers the only lagoon pool and swim-up bar in Cairns.

The resort was built in 1997 and renovated in 2019. The modern interior and exterior gives the resort a pristine feel and offers impressive facilities.

I was invited to stay at the resort for 2 nights and loved every minute I spent basking in the sun around the pool and enjoying the view from my room. After having already stayed here earlier in the month, the Novotel Oasis Cairns Resort will be my go-to accommodation choice when I return to sunny Cairns as its facilities and location are prime.

Novotel Cairns Oasis Resort details

  • Where: 122 Lake Street, Cairns
  • When: 31 May to 2 June
  • Room type: Deluxe King with Pool View, 26 m²
  • Guests: 1 guest, 1 room
  • Cost: Starts at $224 per night
  • Hotel star rating: 4 stars
  • Book: Novotel Cairns Oasis Resort

My review, in short

  • My star rating: 4.
  • Cost: Great value for location, dining options, amenities and facilities.
  • Location: Very central to restaurants and attractions. Close distance to Cairns Marlin Marina, Cairns Esplanade and right next to Cairns Aquarium.
  • Decor: Modern with white and blue hues to match the tropical atmosphere.
  • Check-in/check-out process: Fast with friendly service.
  • The room: Modern, clean and spacious with both pool and ocean views from the balcony.
  • Food: Great. Restaurant overlooking the pool has a large menu. Room service is also available.
  • Facilities: Excellent. Large lagoon pool with a sand area for kids and swim-up bar for adults, buffet breakfast, restaurant, gym, tour desk, undercover parking and conference room.

Novotel Oasis Cairns Resort Lobby


The 4-star Novotel Cairns Oasis Resort sits at the higher end of the price scale for accommodation in Cairns but when you take into consideration the location, spacious rooms and facilities, it's well worth the money. Compared to other Cairns accommodation with a similar star rating such as the Crystalbrook Flynn and the Hilton Cairns, the Novotel sits at a similar price point. There are multiple room types to choose from ranging between $224 and $599 a night.

The location

Novotel Cairns Oasis Resort is conveniently located within walking distance to attractions, restaurants, Cairns Night Markets, Cairns Marlin Marina and the newly renovated Cairns Esplanade. If you don't plan on driving while staying at the Novotel Cairns Oasis Resort, you won't have any trouble getting around. Just keep in mind the airport is around 15–20 minutes from the resort but there's a dedicated pick-up zone for rideshares and taxis at the airport.

Novotel Oasis Cairns Resort Pool

The decor

Walking into the foyer at the Cairns Novotel Oasis Resort is like teleporting to a tropical paradise. Modern and bright, the blue and white hues found around the resort are warm and inviting.

The Deluxe King with Pool View room is simple, spacious and modern with blue and white hues similar to the foyer and timber floors. The glass doors leading out to the balcony allow natural light to fill the room.

The outdoor area is the resort's main drawcard, boasting large palm trees, an abundance of tropical plants and the pristine lagoon swimming pool.

The check-in/check-out process

The check-in and check-out process was both quick and seamless. I stayed at the Novotel Cairns Oasis Resort previously and was able to check in at 9:30am instead of the usual 2pm check-in time. I'm not sure if I got lucky but I appreciated not having to drop my luggage off hours before being able to access my room. On this occasion, I arrived right before 2pm and was also able to access my room straight away.

I was thankful to be given a map of the resort when I arrived as the gym is tucked away at the end of a hallway on the ground floor and I don't think I would have been able to find it without asking at reception otherwise. There are 2 elevators on either side of the foyer that lead to the rooms and the receptionist kindly directed me to the elevator I needed to ride up to reach my room, showing me where the buffet breakfast and restaurant was along the way.

Novotel Oasis Cairns Resort Room

The room

During this visit, I stayed in a Deluxe King with Pool View room on the sixth floor. I previously stayed at the resort in a Deluxe King with Pool View room on the fourth floor and the only difference was that the room on the sixth floor has both a pool and ocean view. The view from both rooms was great but I recommend requesting a room on the sixth floor with an ocean view as it makes watching the sunrise from the balcony just that little bit more picturesque.

Walking into the room, the bathroom and wardrobe were adjacent to each other on either side of the hallway leading into the room with a king-sized bed, large flat-screen TV, a sitting area with 2 chairs and a table and a mini fridge. The balcony was on the smaller side and only had 1 chair but both times I've stayed at the resort, this hasn't been an inconvenience.

The bed was extremely comfortable and the bathroom was adequate, although slightly small. Basic bathroom amenities including shampoo, conditioner, body wash and body lotion were provided and the minibar area came accompanied with a kettle, milk, tea and coffee. I had a quick skim of what TV channels were available and the pickings were slim. The TV did not offer streaming services or Foxtel but if you have a Samsung device, you can mirror streaming services from your device to the TV.

The room had everything I needed and the view from the balcony was a highlight.

Novotel Oasis Cairns Resort Gym

The facilities

Novotel Oasis Cairns Resort has a variety of facilities to impress both children and adults. As I've mentioned, the lagoon pool is the stand-out feature of the resort. It is well-designed with a sand area leading into the pool, perfect for kids and families, on one end and lounge chairs with sun umbrellas with stair entry into the pool on the other. The swim-up bar is located closer to the sand area so parents can watch their kids while they are at the bar, which is a nice touch. If you head to the pool on a busy day, the lounge chairs can be scarce. Although this isn't a big deal as the pool is open from 7am to 10pm, so you should be able to secure a spot at some point during the day. The hotel provides inflatable pool toys so guests don't have to bring their own and it looked like they were a hit with the families.

There's a tour desk in the foyer to book tours and experiences during your stay. There were plenty of options to choose from and the person at the desk had great knowledge of the tours on offer. They were also able to call the tour companies directly to ask questions and check for last-minute spots for the following day.

The gym was located on the ground floor and had a few different exercise machines. It's not a huge space but it serves its purpose as a resort gym.

The conference room next to reception is quite spacious and overlooks the pool area. There's free public Wi-Fi everywhere in the resort, including the pool area.

Novotel Oasis Cairns Resort Food

The food

The food options at the Novotel Cairns Oasis Resort were exceptional. I am vegan and gluten free, so it can be tricky to find places to eat that cater for both dietary requirements. I did not order food from the resort during this stay but during a previous stay, I dined at the resort's restaurant, Moku Bar and Grill, for dinner and ordered lunch at the Moku Beach House.

Moku Bar and Grill has indoor and outdoor seating and is where the buffet breakfast is set up in the morning. Moku Beach House is located right next to the pool and is a great place to go for a bite to eat while you're hanging by the pool for the day.

The resort gives guests the option to scan a QR code located in the rooms to order room service that is prepared at Moku Bar and Grill.

The verdict

I thoroughly enjoyed my stay at Novotel Oasis Cairns Resort. It's a great place to relax and wind down while holidaying in the heart of Cairns. Highlights include the lagoon pool, variety of food options from the in-house restaurant and pool view from the balcony.

Courtney Edwards stayed at Novotel Oasis Cairns Resort as a guest of TTNQ.

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